Teresa Casares

Jersey Village, Texas

832-***-****

ad4x4j@r.postjobfree.com

Experience:

**/** - **/**, ** Co. (Logistics Coordinator)

Primary point of contact for the Marine Lubricants business; handled sales orders both domestically and internationally, coordinating deliveries with distributors, third-party blenders, and delivery agents on a global scale.

Supported the Energy business by placing sales orders for internal movements and customer pickups.

Tracked pending orders and coordinated with the procurement team to replenish supplies as needed to fulfill the requested finished products.

Worked closely with Customer Service, Demand, Third Party Manufacturing, Sales, Customs, Freight Forwarders, and Logistics teams to provide the best logistic solutions.

Identified and resolved any order discrepancies including sourcing and/or shipping issues.

Monitored system reporting transactions in SAP to ensure all sales orders were entered correctly for all customers.

Supplied the Certificate of Analysis, Product Data Sheet, Export Classification Numbers, and any other necessary documents as requested by the customer; ensured all orders were dispatched with the correct documentation to prevent customs clearance and/or delays.

Addressed HIDS (Hazardous Incident Database System) incidents by conducting thorough analysis, offering preventive measures, and ensured the timely closure of each case to provide the customers with feedback on the reported issue.

Documented lessons learned and best practices for monthly business review.

Managed inventory levels according to the Marine business's specifications and aided in establishing minimum and maximum levels at every storage location.

Conducted inventory audits at BP blend plants and warehouses to verify the precision of the system's records.

Maintained and assessed monthly GSC Key Performance Indicators for Marine and Energy to ensure business compliance for global reporting.

Managed DNI (Delivered Not Invoiced) reporting to guarantee the fulfillment of all orders across all systems (ERP, SAP, Manta) for invoicing accuracy.

Developed and maintained departmental operating procedures, work instructions and guidelines to assist with day to day how to instructions.

Mexico Implementation Project Lead – Handled the cutover preparation, data migration, and Go Live process for the entire SAP conversion for the Marine - Mexico business sector.

Education:

University of Houston – Victoria 2018 - 2020

MBA - Strategic International Business

University of Houston – Victoria 2016 - 2018

BA – Business Management

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