teaching, medical, team leading, and customer service skills with experience in managing small groups, managing projects from

concept to completion, and coaching individuals to success. Ability to work independently and assist teams to further meet organizational

tasks and goals.

Key Competencies

● Experience in team leading, customer service skills, with the ability to work independently as well as in a team. Knowledge and

understanding of OSHA regulations, standards, and quality control.

Professional Experience

Team Lead

February 2023- Present

Stratosphere Quality (MTMUS) – Madison, AL

● Processing and receiving payments and issuing receipts to customers for purchases. Making sure the work area is clean and clear

of trash or merchandise at the end of shift. Provide customer service to the public and assist customers as needed. Perform, prioritize,

collaborate, track and conduct project planning, communication with liaison, customers, and suppliers, labor needs, and training

employees. Assess and understand the client’s needs and budgets for project charging, time entry, and attendance records. Managing

logistics, materials, and equipment requests as needed.

Customer Service/Cashier

Jan 2020- July 2020

Target – Detroit, MI

● Processing and receiving payments and issuing receipts to customers for purchases. Making sure the work area is clean and clear

of trash or merchandise at the end of shift. Provide customer service to the public and assist customers as needed.

Housekeeping

May 2016-July 2020

Detroit Medical Center – Detroit, MI

● Sanitizing, cleaning, reporting any safety hazards to the manager in charge. Including vacuuming, sweeping, emptying trash, and

linen.

Faculty (Teacher)

August 1989- August 2016

Detroit Board of Education (DBS)

● Lead classrooms at public school system; guide students, help understand academic information, curriculum, worksheets,

lectures, and overall teaching and reinforcement.

Quality Inspector/Team Lead

September 1987- September 1989

Renaissance Manufacturing Company

● Ensures manufacturing products meet the requirements using tools, safety, and guidelines according to company policy and the

customer’s demand. Performing tasks, managing small groups to ensure quality to customers, using equipment, ensuring safety and

performance are being met.

Site Coordinator

September 1986- September 1987

Detroit Orthopedic Hospital

● Responsible for assuring all paperwork/documents and training requirements meet the operation and guidelines. Administration,

personnel, and departments are meeting all tasks in a timely manner and distributed to the appropriate departments in the hospital site.

Education

• Murray Wright High School Harper Woods, MI- High School Diploma, 1982 -1985

• Ross Medical Institution Harper Woods, MI- Nurse Assistant Certificate, June 1985 - January 1986

• Wayne County Community College City, MI- Degree, 2003 -2004

References Provided by Request

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