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Customer Service Care

Location:
Fort Worth, TX
Posted:
April 11, 2024

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Resume:

Lindsey Holland Installation Coordinator

Experience

Installation Technician Eckerd Drug Co., Arlington, Texas

*Traveled the North Eastern portion of the US opening new store fronts for Eckerd Drug

* Responsible for setting up retail shelving, reading planograms, hanging signage and stocking shelves before opening

JAN '97 - APR '98

Associate Mattel Toy, Arlington, Texas

* Order puller for outbound loading dock in high volume warehouse for large toy company

*Reading and pulling orders using forklift

*Using pallet jack to package items onto pallets and preparing orders to be loaded on to trucks

*Ensuring that all orders were correct and ready to be shipped on time

*Loading all assigned orders onto trucks using forklift and pallet jacks MAY '98 - APR '00

Private In Home Caregiver Self Employed, Fort Worth, Texas JAN '07 - SEP '21

817-***-**** ad4x3l@r.postjobfree.com Fort Worth, Texas 76112 A focused professional with experience in customer service, maintenance scheduling, and documentation. Frequently praised as efficient by peers, I can be relied upon to help your team achieve its goals. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success. Conducted preventive maintenance checks to ensure all system components were functioning properly. Prepared, covered and cleaned workspaces prior to and after installations. Identified defective parts or components within a system and replaced them as needed. Ensured that all necessary security measures were taken during installation processes. Managed personal finances by creating budgets and paying bills on time. Initiated plans of care in collaboration with physicians, nurses, social workers and other healthcare professionals.

Provided emotional support by listening attentively and responding appropriately to patient concerns. Worked closely with families to develop individualized plans that addressed specific needs of the client. Developed therapeutic relationships with patients to ensure quality of life was maintained while providing comfort and support.

Organized medication schedules, monitored health status, and reported changes to the primary care physician.

Educated family members on proper homecare techniques for elderly clients. Maintained detailed records of services provided for each client according to agency guidelines. Special Events Coordinator The Elegant Kid Private Events, Ft. Worth/Austin, Texas

*Book and assist in planning high-end party and cocktail experiences

*Create spreadsheets for all supplies and expenses for customers and vendors

*Purchasing all alcohol and other needed supplies

*Set-up and break-down of event spaces including transporting alcohols and other supplies

*Bartending and face to face customer service, ensuring an enjoyable experience for clients and their guests JAN '15 - MAR '20

Learning Ambassador Amazon Air, Fort Worth, Texas

*Began working at Amazon Air Sort Center in November of 2021 an Associate and quickly rose through the ranks to become a Process Assistant and Learning Ambassador.

*As an Associate I was responsible for sorting small packages quickly and accurately in a high volume section of the warehouse while also assuring quality of packages and removal of any damaged goods

*As Process assistant I worked in a leadership role over associates in various areas of the sort center. I assisted managers in maintaining flow of operations in a high pressure and fast paced environment. Quick thinking and a positive attitude were a must in this role.

*As Learning Ambassador I was one in a very selective group of employees chosen to welcome and train new hires. Learning ambassadors were chosen based on their productivity, attendance, knowledge of operations, communication skills and dedication to amazons mission statement. We were entrusted to walk new hires through every step of the new hire and training process, including but not limited to paperwork, safety protocols and training for specific areas in the sort center

NOV '21 - DEC '23

Installation Coordinator Discovery Tours LTD, Dallas, Texas

* Led a 10+ person crew on the James Ossuary portion of The Nazarene Exhibition in August of 2023

* Participated in the installation of exhibit cases and display mounts for over 300 Christian Era artifacts

* Liaison between designer and crew, keeping an open line of communication to meet all needs

* Conducted inspections of equipment prior to installation to ensure accuracy and compliance with safety regulations.

AUG '23 - SEP '23

Substitute Paraprofessional ESS Education Staffing and Management, Fort Worth, Texas JAN '24 - PRESENT

Provided customer service by responding promptly to inquiries from attendees. Ensured all safety protocols were adhered to before, during, after each event. Prepared contracts for vendors prior to start of service delivery. Performed site surveys to determine project requirements such as space availability, access points, power sources.

Communicated regularly with supervisors regarding status updates on assigned projects and escalated any unresolved issues promptly.

Monitored progress of installations throughout the process to identify potential risks or delays in completion timelines.

Provided technical guidance and support for installation projects, troubleshooting any issues that arose during the process.

Assists teachers in classroom management and organization of materials, supplies, and equipment. Provides individual and small group instruction to students with special needs. Facilitates activities designed to help students develop social skills. Skills

Classroom Management Documentation Reporting Requirements Project Coordination Multitasking Abilities Power Tools Operation Attention to Detail Inventory Management Problem Solving Quality Assurance

Provides guidance on how best to manage difficult situations involving students. Adapts lesson plans according to individual student abilities or disabilities. Utilizes effective communication skills when interacting with parents, staff, and administrators.



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