Nyala Rios

***** ****** **, **********, **, United States, 913**-*******:

ad4x2i@r.postjobfree.com

Professional Experience

MGA ENT January 2024 - Present

Receptionist

¢ Field phone inquiries for new and existing patients, manage appointment scheduling, conduct

new patient orientations, and manage electronic medical records

Buonora Child Development Center August 2023 - January 2024

Teacher assistant

e Provide Support and oversight in the classroom alongside primary teacher to help ensure safety

and quality learning for all students

e Assist with lesson planning, materials prep and implementation of lessons to support early child

development readiness

Ace Industrial Supply June 2021 - June 2023

Customer Service Agent

e Manage in-person and telephone complaints and requests from more than [100 customers daily]

e Managed customer returns, fielded complaints with patience and understanding, and identifie

resolutions to ensure customer satisfaction

Osushi February 2019 - January 2020

Cashier/hostest

© Optimize service quality by actively listening and responding to customer requests

¢ Greet customers and offer seating options

e Provide menu and recommend food and drink options based on customer queries

e Promptly serve food orders and various hot and cold beverages to customers

. Check back to ensure customers are satisfied with all food items

« Accurately record and submit each guest’s food order to the kitchen staff

Education

Associates in Psychology February 2024 - Present

Pierce College, Sherman Oaks

Key Skills

e Freelance Bartending

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