Customer Service Data Entry
Resume:
Lori Murphy
Qualification Summary
Elkton, OR ***36 541-***-****
Highly analytical and detail-oriented professional with extensive experience in leading and delivering top-notch buying, planning, scheduling, administrative, and data entry support to organizations.
Qualifications Summary
Demonstrated success in developing and implementing production schedules/plans, BOM setups, and MPS/MRP systems.
Skilled in meeting operational requirements, assigning and representing administrative projects, and expediting work results.
Instrumental in maintaining organizational database and entering new and updated customer and account information.
Well-versed in designing and communicating timelines and completing various projects/contracts on time and within budget.
Equipped with advanced knowledge of Lot tracking, recall procedures, employee scheduling, inventory control, sales analysis, cost optimization, data analysis, Item Master Setups, and change management skills.
Possess comprehensive knowledge of ISO9001, Kosher, Organic Guidelines, and HACCP guidelines.
Career Experience
Self-Employed 2022 to Present
Contract Worker
Perform and execute various assignments as needed to learn advanced knowledge and skill sets for efficient contract management. Manage and organize all aspects of data entry and administration work for purchasing, scheduling, and planning for various types of business. Interact and coordinate with professionals to glean and interpret precise information about project.
Completed overall work independently in an ever-changing, fast-paced, and high-transactional volume environment.
Outperformed assigned tasks and assisted others and various companies to reach and surpass their goals.
Hertz Car Sales, Albany/Eugene Part Time 2017 to 2022
Administrative Assistant/Office Manager
Delivered top-notch administrative and office assistance to Hertz Car Sales, including customer telephone and email communication support. Maintained, updated, and recorded existing customer database in line with company guidelines. Organized and optimized office operations and procedures while assigning and monitoring all clerical functions. Developed and implemented robust procedures/strategies to evaluate and improve team performance.
Learned and employed a whole new industry for business growth and success.
Prepared and managed cash and check deposits and executed DMV and bank paperwork for car deals.
Ensured end-to-end resolution of customer complaints while offering exceptional customer service and satisfaction.
Coordinated and interacted with HR and safety committee to manage and streamline day-to-day tasks.
Videx Inc., Corvallis, OR 2010 to 2016
Buyer/Planner III
Developed and implemented a master schedule to meet all project deliverables, work breakdown structure components, and key milestones within time. Purchased goods/items for manufacturing for business while negotiating with suppliers and administering inventory. Created, maintained, and reviewed work programs. Ensured projects completion on time and within budget.
Collaborated with outside contractors, including foundry and Sheetmetal shop to manage overall subassembly work.
Oversaw and transitioned company to a new and advanced manufacturing system.
Planned, assigned, and scheduled all facets of work for sub-contractors quoting and vendor negotiation.
Arranged and organized foundry and shop to manage capacity for operational excellence.
Devised and executed item master and BOM setup for effective product configuration.
Additional Experience
Inventory Supervisor, Golden Temple Yogi Tea, Eugene, OR
Buyer, Golden Temple Yogi Tea, Eugene, OR
Materials Manager, GD California, Livermore, CA
On-Call Staffer, Hillendale Home Care Home-Care Agency, Walnut Creek, CA
Program Coordinator, SMTC, San Jose, CA
Materials Supervisor, Badger Technology, Milpitas, CA
Education
General Education
Dominican College of San Rafael, San Rafael, CA
Certification
Certified Travel Agent, San Francisco School of Travel, San Francisco, CA
APICS Certified
Technical Proficiencies
Microsoft Office Suite, Agile, Micro Max MRP, JD Edwards, Oracle, MRP 9000, Social Media, Lotus Notes, Quickbooks
Google Suite, Cimpro, ASK MANMAN, Hometrak Software, DBA Manufacturing System, Adobe, Arkona, & File maker Pro
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