Customer Service Data Entry

Denise Harlan

Colorado City, CO *****

****************@*****.***

+1-719-***-****

Extremely dedicated, organized and methodical individual. Excellent interpersonal skills, and excellent team worker, keen and very willing to learn and develop new skills. Very reliable and dependable and often seek new responsibilities within a wide range of employment areas. Work Experience

Warehouse Worker/Manager

Animal Health International with Patterson Co - Scottsbluff, NE November 2022 to Present

• Manage a small crew, customer service, clerical, data entry, retail sales, operate a forklift, unloading freight from semi trucks.

• Implemented efficient warehouse processes,including inventory management systems, order fulfillment strategies, and staff training programs,resulting in a 20% increase in productivity

• Oversee the implementation of safety protocols and adherence to regulatory requirementsutilizing leadership and organizational skills,leading to a 25% decrease in workplace accidents Veterinary Technician

Humane Society of the Pikes Peak Region - Pueblo, CO January 2017 to November 2022

Assisted Doctors is surgery

Monitoring patients under anesthesia

Recovered patients from anesthesia

Placed IV catheters

Ran blood work

Fecals, urinalysis

Restraining animals

Radiographs

Veterinary Technician

Pueblo pet emergency - Pueblo, CO

January 2012 to May 2017

Customer service

Assisted Doctors is surgery

Monitoring patients under anesthesia

Recovered patients from anesthesia

Placed IV catheters

Ran blood work

Fecals, urinalysis

Restraining animals

Radiographs

Education

Associates of science in Animal Sciences

Penn Foster - Remote

August 2000 to May 2002

Skills

• Animal welfare (10+ years)

• Veterinary Technician Experience

• Medical Imaging

• Triage

• Front Desk

• Critical Care Experience

• Laboratory Experience

• Computer Skills

• Hospital Experience

• ICU Experience

• Animal Care

• Equine Experience

• Medication Administration

• Order Picking

• Computer Operation

• Packaging

• Microsoft Powerpoint

• Sales

• Load & Unload

• Patient Care

• Medical Records

• EMR Systems

• Time Management

• Order Fulfillment

• Freight Experience

• Management

• Training & Development

Certifications and Licenses

Forklift Certification

November 2022 to Present

Driver's License

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