Customer Service Feed Mill
Resume:
MICHAEL
HENRY FULTS IL
**********@*****.***
Capable animal nutritionist and feed mill owner with vast experience in ration balancing, formulations and communicating the nutritional aspects for multiple species of livestock. Capable of handling all aspects of accounting, financial reporting, inventory control and payroll processing. EXPERIENCE
Small Business Owner,
Red Bud Feed and Nutrition
Red Bud, IL
June 2014 - December 2023
Sole proprietor of local feed mill responsible for all aspects of business including payroll, inventory planning, accounting, pricing and customer service.
Provided all Nutrition work including ration balancing, formulations, blending, and nutritional advice for all species of livestock to clients.
Developed feeding programs based on forages, feedstuffs and customer production goals.
Conducted regular herd visits to monitor cow performance, troubleshoot issues, and provide on-farm support.
Stayed up-to-date with latest research and industry trends to provide evidence-based recommendations to clients.
Top 5 in dealer sales growth for ADM Animal Nutrition for sales year 2014 and 2020.
Achieved top sales recognition from 2014 to 2022. DAIRY NUTRITIONIST, ADM ANIMAL NUTRITION
Quincy, IL
December 2005 - October 2013
Consulted and advised Sales representatives, dealers and dairy producers on feed and nutrition for optimum milk production.
Including ration balancing, feed and forage strategies, animal care, ingredient choices, and economic return on investments.
Conducted regular herd visits to monitor cow performance, troubleshoot issues, and provide on-farm support.
Stayed up-to-date with latest research and industry trends to provide evidence-based recommendations to clients.
Sales Support Specialist, Affina (Monsanto)
St Louis, MO
February 2000 – December 2005
Worker with Monsanto to support various sales teams in the field
Introduced and implemented various technologies and programs in cotton, corn soybeans and Monsanto’s branded chemical products.
Developed and maintained customer databases, and excel spreadsheets for tracking product performance, and reporting sales and program payments
Provided exceptional customer service and resolved inquiries to ensure customer satisfaction.
Assisted sales team with sales promotions and incentives, order processing, ensuring accuracy and timeliness. DAIRY NUTRITIONIST, MOORMANS MFG
Quincy, IL
December 1995 – December 2000
Consulted and advised Sales representatives, dealers and dairy producers on feed and nutrition for optimum milk production.
Including ration balancing, feed and forage strategies, animal care, animal care, ingredient choices, and economic return on investments.
Conducted regular herd visits to monitor cow performance, troubleshoot issues, and provide on-farm support.
Stayed up-to-date with latest research and industry trends to provide evidence-based recommendations to clients.
EDUCATION
BACHELOR OF IN SCIENCE IN AGRICULTURE, ANIMAL SCIENCE AND MINOR IN BUSINESS ADMINISTRATION Southeast Missouri State Cape Girardeau MO
JUNE 1987
Relevant course work, independent study in swine nutrition, farm planning and accounting
GPA 3.8
SKILLS
After study in Dairy Nutrition
Inventory planning
Proficient in Excel
Proficient in Power Point
Ration formulations
Accounting
Ruminant Nutrition
Proficient with most ration formulation programs
Exceptional communication
Sales and customer support experience
Analytical
Detail oriented
Equine Nutrition
Dairy Science
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