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CURRICULUM VITAE

I. IDENTIFICATION

1. Names: KWIZERA EMELYNE

2. Date of birth: 28

th

June, 1977

3. Status: Married

4. Sex: Female

5. Nationality: RWANDESE

6. Residence: KIGALI KIMIRONKO

7. Contact: 078*******/078*******

8. Email: ad4wx4@r.postjobfree.com /ad4wx4@r.postjobfree.com II. EDUCATION QUALIFICATION

I. 2010 - 2013 : University of Rwanda, College of Business and Economics ( CBE) Obtained a Bachelor Degree of commerce (Management option) II. 1995 - 1998: Secondary school (Three last years) at College du Mont Kigali (APACE). Diploma in "Commerce and Accounting”.

III. 199101994: Secondary school (Three first years) at College de la Fraternite (Bujumbura — Burundi).

IV. WORK EXPERIENCE

2022 to date : Business Development Manager at Rwanda Dimension Technology to (RDTECH) Reporting to Managing Director

Develop a growth strategy focused both on financial gain and customer satisfaction

Engaging with partners

Developing quotes and proposals for prospective clients

Conduct research to identify new markets and customer needs

Arrange business meetings with prospective clients.

Promote the company’s products/services addressing or predicting clients’ objectives

Prepare sales contracts

Keep records of sales, revenue, invoices etc.

Build long-term relationships with new and existing customers

Attending conferences

Researching, planning, and implementing new target market initiatives

Researching prospective accounts in target markets

Pursuing leads and moving them through the sales cycle

Developing quotes and proposals for prospective clients

Setting goals for the business development team and developing strategies to meet those goals

Attending conferences and industry events

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2012 -2022: Senior Account Manager at COMPUTECH Ltd Duties & Responsibilities as Senior Account Manager Reporting to Managing Director

Set sales targets and specific performance metrics, aligned with business strategies

Supervise and support account managers and representatives to ensure client satisfaction

Communicate with clients at a senior level to resolve issues and inquiries.

Generate innovative ideas to support customers and boost brand awareness.

Use client feedback to improve customer experience.

Report on sales results on a regular basis and suggest improvements.

Identify and approach potential clients.

Stay up-to-date with product launches and provide support to clients and the sales team

Organize meetings with the sales team to ensure all members are on board and deliver within deadlines

Managing multiple accounts; developing positive working relationships with all customers

Drive client retention, renewals, upsells and client satisfaction

Work closely with ICT department, Procurement and Directors

Work Closely with Partners

Managing weekly campaign status documents for review

Work closely with Finance on billing and Payment follow up

In charge of all Bidding Documents

Contracts Negotiation

2008 2012: Sales and Marketing Assistant/COMPUTER POINT reporting to the Business and Development Manager.

Duties and Responsibilities

Meeting potential clients and making a presentation of supplies and services the company is providing.

Meeting clients in order to know their requirements regarding our services.

Identifying new requirement from new and existing clients

Searching tenders in newspapers, buying and collecting them.

Summarizing the contents of tendering.

Preparing bidding document

Attending the openings, Oiling the report to the Management.

Following the bids submitted up to the notification

Looking after the bid bonds and performance bonds. Contracts Negotiation

Payment follows up and collections

Weekly report.

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2004 - 2007: Tech Support Coordinator/ COMPUTERPOINT Reporting to the technical Manager

Duties and Responsibilities

In charge of technical Department

Maintaining all maintenance contracts

Maintaining the service after sales (warranty replacement) Maintaining the relationship with the Clients and Computer point Ltd To ensure that the problem reported is solved

Controlling report given by the technician if is signed by the client and making sure that the remarks are positive.

In charge of all Equipment in workshop which come for reparation Giving Weekly report to the Management.

2002 2004: Receptionist - Secretary / COMPUTERPOINT Welcoming the clients and visitors.

Keeping the attendance Register and giving the monthly report to the Managing Director. Receiving and recording machines coming for reparation and sending them to the Workshop. Filling Managing Director-s Documents.

Keeping the Agenda of the Managing Director

Translation (From French to English) all incoming correspondences to the sales Department and to the Managing Director.

Receiving, recording and directing all correspondence for Computer Point Ltd

In charge of transport

3. 2000 2002: Accountant / DEBUPRO KIGALI

Duties and Responsibilities

Recording all accounting transactions using accounting software Paying Salaries

Calculation of Salaries

Calculation and payment of all taxes

Salaries payment

Incoming and expenses recording

Budget preparation

Bank reconciliation

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o SPOKEN LANGUAGE

o KINYARWANDA : MOTHER TONGUE

o FRENCH: VERY GOOD

o ENGLISH: VERY GOOD

o SWAIHILI : VERY GOOD

IV References:

1) Hassan Popat (CEO Computech ) : +254*********

2) Mr. Binu Tharian Thomas (Ex Managing Director Computer Point/Sybil): +250********* I certify that the information provided above are authentic. KWIZERA Emelyne

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