Sales Manager Regional
Resume:
CURRICULUM VITAE
I. IDENTIFICATION
1. Names: KWIZERA EMELYNE
2. Date of birth: 28
th
June, 1977
3. Status: Married
4. Sex: Female
5. Nationality: RWANDESE
6. Residence: KIGALI KIMIRONKO
7. Contact: 078*******/078*******
8. Email: ***************@*****.*** /********@****************.*** II. EDUCATION QUALIFICATION
I. 2010 - 2013 : University of Rwanda, College of Business and Economics ( CBE) Obtained a Bachelor Degree of commerce (Management option) II. 1995 - 1998: Secondary school (Three last years) at College du Mont Kigali (APACE). Diploma in "Commerce and Accounting”.
III. 199101994: Secondary school (Three first years) at College de la Fraternite (Bujumbura — Burundi).
IV. WORK EXPERIENCE
2022 to date : Business Development Manager at Rwanda Dimension Technology to (RDTECH) Reporting to Managing Director
Develop a growth strategy focused both on financial gain and customer satisfaction
Engaging with partners
Developing quotes and proposals for prospective clients
Conduct research to identify new markets and customer needs
Arrange business meetings with prospective clients.
Promote the company’s products/services addressing or predicting clients’ objectives
Prepare sales contracts
Keep records of sales, revenue, invoices etc.
Build long-term relationships with new and existing customers
Attending conferences
Researching, planning, and implementing new target market initiatives
Researching prospective accounts in target markets
Pursuing leads and moving them through the sales cycle
Developing quotes and proposals for prospective clients
Setting goals for the business development team and developing strategies to meet those goals
Attending conferences and industry events
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2012 -2022: Senior Account Manager at COMPUTECH Ltd Duties & Responsibilities as Senior Account Manager Reporting to Managing Director
Set sales targets and specific performance metrics, aligned with business strategies
Supervise and support account managers and representatives to ensure client satisfaction
Communicate with clients at a senior level to resolve issues and inquiries.
Generate innovative ideas to support customers and boost brand awareness.
Use client feedback to improve customer experience.
Report on sales results on a regular basis and suggest improvements.
Identify and approach potential clients.
Stay up-to-date with product launches and provide support to clients and the sales team
Organize meetings with the sales team to ensure all members are on board and deliver within deadlines
Managing multiple accounts; developing positive working relationships with all customers
Drive client retention, renewals, upsells and client satisfaction
Work closely with ICT department, Procurement and Directors
Work Closely with Partners
Managing weekly campaign status documents for review
Work closely with Finance on billing and Payment follow up
In charge of all Bidding Documents
Contracts Negotiation
2008 2012: Sales and Marketing Assistant/COMPUTER POINT reporting to the Business and Development Manager.
Duties and Responsibilities
Meeting potential clients and making a presentation of supplies and services the company is providing.
Meeting clients in order to know their requirements regarding our services.
Identifying new requirement from new and existing clients
Searching tenders in newspapers, buying and collecting them.
Summarizing the contents of tendering.
Preparing bidding document
Attending the openings, Oiling the report to the Management.
Following the bids submitted up to the notification
Looking after the bid bonds and performance bonds. Contracts Negotiation
Payment follows up and collections
Weekly report.
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2004 - 2007: Tech Support Coordinator/ COMPUTERPOINT Reporting to the technical Manager
Duties and Responsibilities
In charge of technical Department
Maintaining all maintenance contracts
Maintaining the service after sales (warranty replacement) Maintaining the relationship with the Clients and Computer point Ltd To ensure that the problem reported is solved
Controlling report given by the technician if is signed by the client and making sure that the remarks are positive.
In charge of all Equipment in workshop which come for reparation Giving Weekly report to the Management.
2002 2004: Receptionist - Secretary / COMPUTERPOINT Welcoming the clients and visitors.
Keeping the attendance Register and giving the monthly report to the Managing Director. Receiving and recording machines coming for reparation and sending them to the Workshop. Filling Managing Director-s Documents.
Keeping the Agenda of the Managing Director
Translation (From French to English) all incoming correspondences to the sales Department and to the Managing Director.
Receiving, recording and directing all correspondence for Computer Point Ltd
In charge of transport
3. 2000 2002: Accountant / DEBUPRO KIGALI
Duties and Responsibilities
Recording all accounting transactions using accounting software Paying Salaries
Calculation of Salaries
Calculation and payment of all taxes
Salaries payment
Incoming and expenses recording
Budget preparation
Bank reconciliation
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o SPOKEN LANGUAGE
o KINYARWANDA : MOTHER TONGUE
o FRENCH: VERY GOOD
o ENGLISH: VERY GOOD
o SWAIHILI : VERY GOOD
IV References:
1) Hassan Popat (CEO Computech ) : +254*********
2) Mr. Binu Tharian Thomas (Ex Managing Director Computer Point/Sybil): +250********* I certify that the information provided above are authentic. KWIZERA Emelyne
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