***-** ***** *****

Queens Village, NY *****

646-***-****

ad4wwm@r.postjobfree.com

Ivan Manstra

OBJECTIVE

To obtain a position that provides me an opportunity to contribute my educational, skills, background, abilities and consistent troubleshooting skills and great attention to details for the advancement of the company.

SKILLS PROFILE

● Ability to promote teamwork for efficient company growth and advancement

● Dedicated, motivated, and interested in expansion of personal skills and knowledge for greater productivity

● Able to complete all assignments in a timely fashion with demonstrated leadership and organizational skills

● Able to quickly learn to use various job related computer software including IBM’s Same Time Connect Application, Lotus Notes 7, Novell Groupwise and ManageNow

● Working experience in LAN and WAN administration EMPLOYMENT HISTORY

Operations Support Analyst August 2007 - September 2020 Long Island Rail Road., LI, NY

● Successfully performed Batch/ Recovery/ Operation and implemented Production Controls

● Preformed Lead Help Desk duties on a daily basis for the LIRR Support Center

● Able to efficiently troubleshoot scheduling-related problems

● Experience with the LIRR job cycle for payroll, inventory, accounting, revenue, mail and ride, RS/6000- Imaging System and PLS Applications and monitor LIRR, Solaired signs thru Orion database.

Production Services Analyst November 1997 - July 2007 IBM/Lockheed Martin., New York, NY

● Responsible for Batch/Recovery processing for the Metropolitan Transportation Headquarters, New York City Transit Authority, Metro North Rail Road, Staten Island Transit Authority and Long Island Bus in the Manhattan Data Center

● Extensive working knowledge for ZEKE- the installation automated scheduler. DMS/ Backups complies/ RACF/ VAM/ Table updates. Initiate and monitor network nodes, including data transmission for all MTA agencies

● Process and verify the execution of the MTA/ NYCTA payroll, PRAP/ TALON/ Back office Centrak/ Pacman. Responsible for level Help Desk Support. Responsible for NYCTA AFC1/ AFC2 LPARS initiating and monitoring DB2/ Restores image copy maintenance and G/L System processing. Able to do job restarts and file recovery. Experience coordinating the scheduling of activities with applications personnel, computer operations, production control, and end users in a Mainframe/ Midrange environment

● Able to troubleshoot scheduling related problems. Participated with MTA Headquarters on Centrak/ Pacman Oracle 8i upgrade from the Mainframe to the Midrange System. Assist with IP Routing (Cisco) on various accounts including MTA agencies at the Staten Island Teleport. Operation Support Analyst May 1984 -October 1997

Metropolitan Transportation Authority., New York, NY

● Responsible for supporting the environment of the MTA, NYCTA, MNRR, LIRR, LIBUS in the Manhattan Data Center. Duties also include all the MTA Management problems on second shift EDUCATION

AAS

Queensborough Community College, Queens, NY

Cisco Certified Network Associate

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