Customer Service, Sales Agent, Customer Advocate, Scheduler.. ect
Resume:
Erica Braswell
Dependable & hardworking!
Waverly, TN 37185
***************@*****.***
I'd like to take the time to drop in and say a little Hello there, to you, potential New Employer; again My name is Erica. I would 1st of all Just like to thank you for this opportunity in being considered for this position; and would like to let you know just how grateful I am for this opportunity to speak with you guys, and to learn more about the roles and responsibilities that entails working with your company; also would like to let ya know how exceptionally well I thrive working from home; I am very much driven, and excel (to my greatest potential-I Feel) when given this great opportunity to do so. I can't wait to speak with you All further! Thanks, Erica Braswell. Authorized to work in the US for any employer
Work Experience
Collections Agent
GC Services - Knoxville, TN
August 2022 to Present
Home Healthcare Aide / Caregiver
Public Partnerships - Nashville, TN
July 2014 to May 2017
I worked in this field for about 5 years; taking care of my patients, with their daily routines; from healthcare needs, to personal care, taking them to grocery store doctors appointments.. etcetera. I started out working for Aid and Assist at Home, then also worked for Mighty Hearts. I then went on to also work for Public Partnerships. I really enjoyed this particular job! I love taking care of people, especially the elderly; it has, and will always be my passion to care for others, and see to their needs being met satisfactorily.
Food Lion Cashier, Assistant manager in Bakery/Deli Food Lion - Ashland City, TN
2009 to 2010
Wellness Ambassador
pierce promotions & event management
2009 to 2010
Sycamore High School
Cheatham County Board of Education
2006 to 2006
Substitute teaching.
Food Lion Cashier
Food Lion
2004 to 2006
Technical Support Representative
A.O. Smith Water Products Company
2004 to 2005
Dietary Aide
Cheatham County Board of Education
2004 to 2005
Education
High school diploma
Pleasant View Christian School
1992 to 2004
High school diploma
Skills
• Microsoft word (10+ years)
• Great customer service and people skills (10+ years)
• Dietary Aide Experience
• Caregiving
• Senior Care
• Meal Preparation
• Home Care
• Alzheimer's Care
• Cooking
• Medication Administration
• Patient Care
• Laundry
• Events Management
• Dementia Care
• Cleaning Experience
• Acute Care (1 year)
• Typing
• Food service
• Computer skills
• Microsoft Office
• Cashiering
• Customer service
• Memory Care
• Vital Signs
• Classroom Management
• Nursing
• Assisted living
Certifications and Licenses
Certified first aid
Certified in Cpr training
Substitute Teaching Certification
Assessments
Customer focus & orientation — Proficient
September 2021
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am currently working from home for a remote telecommunications job; but for the right place, I may be willing to consider another job, for part time work; or even consider & explore other options! Best Regards,
Erica Braswell
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