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Customer Service Ride Operator

Location:
Kingston, Saint Andrew, Jamaica
Posted:
April 10, 2024

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Resume:

Jordania

Mason

Hopewell, Hanover, Jamaica

876-***-****

W: ad4wux@r.postjobfree.com

m

Skills

• Customer Service

• Safety Monitoring

• Equipment Operation

• Coordinate Schedules

• Verbal Communication

• Multitasking

• Public Speaking

• Planning

• Clerical Support

• Project Coordination

Professional Summary

A recent graduate with a Bachelor of Arts degree in Cultural and Creative Industries from the University of the West Indies, I bring a robust foundation in multidisciplinary approaches within the cultural and creative sectors. With experience as a receptionist and amusement ride operator, complemented by significant leadership roles during my academic journey, I am equipped to contribute effectively to diverse professional settings. Known for my blend of creativity, adaptability, and strong organizational skills, I am poised to make meaningful contributions to any team or project.

Experience

Knoebels Amusement Elysburg, Pennsylvania

June 2023 - September 2023

Amusement Ride Operator

I was a seasonal worker at the esteemed Knoebels Amusement Resort for their summer season as a ride operator, as a ride operator I:

• Controlled ride operations to ensure patron safety and enjoyment. Conducted safety inspections and implemented emergency procedures as required.

Efficiently managed ride queues, optimizing guest flow and minimizing wait times.

Provided exceptional customer service, addressing guest inquiries and concerns promptly and courteously.

Collaborated with team members to maintain a clean and organized work environment.

Operated various amusement rides, ensuring the safety and enjoyment of patrons.

Conducted thorough safety inspections and executed emergency procedures when necessary.

Spa2kay Beauty Lounge Hopewell Hanover

July 2016 - July 2018

Receptionist

• As the receptionist of Spa2kay Beauty I:

Provided clerical support and maintained a welcoming atmosphere for guests.

• Greeted visitors and addressed inquiries promptly and courteously. Provided administrative support including scheduling appointments, managing phone calls, and handling correspondence.

Maintained cleanliness and organization of the reception area, ensuring a welcoming environment for clients.

Assisted in coordinating marketing initiatives and promotional events to increase client engagement.

• Handled cash transactions and managed inventory of retail products. Developed strong relationships with clients, fostering repeat business and positive word-of-mouth referrals.

Education

November 2023

Bachelor of Arts - Cultural and Creative Industries, Multidisciplinary Approaches

University Of the West Indies, Mona, Kingston, Jamaica June 2020

Associate of Arts - Pre-University Arts

Montego bay Community College, Montego Bay

June 2018

High School Diploma - Visual and Performing Arts

Herbert Morrison Technical High School, Montego Bay, St. James References

REFERENCE #1

Name: Taneisha Harding

Title: Chief Executive Officer

Organization: Spa2Kay Beauty Lounge

Email Address: ad4wux@r.postjobfree.com

Phone Number: 876-***-****

REFERENCE #2

Name: Dwight Brown

Title: Justice Of Peace

Organization: Hopewell Division

Email Address: ad4wux@r.postjobfree.com

Phone Number: 876-***-****

REFERENCE #3

Name: Simone Williams

Title: Student Services and Development Manager

Organization: Irvine Hall, 138 Student Living

Email: ad4wux@r.postjobfree.com

Phone: 876-***-****

Leadership Roles

• Head Girl, Catherine Hall Primary, 2012-2013

• Dance President, Catherine Hall Primary, 2010-2013

• Theatre Arts President, Herbert Morrison Technical High School, 2016-2018

• House Captain, Herbert Morrison Technical High School, 2017-2018 Deputy Block Representative of Champion Chalice, Irvine Hall - UWI, Mona, 2022-2023

Deputy Cultural and Entertainment Affairs Chairperson, Faculty of Humanities and Education, UWI, Mona, 2022-2023



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