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Customer Service A Team

Location:
St. Louis, MO
Posted:
April 10, 2024

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Resume:

JODY MORRISON

Objective:

Obtain a position in management related to account management and/or sales. Would love an opportunity to manage a team of driven and motivated staff that would allow me to utilize my wide range of abilities and extensive experience to fit your individual needs.

Qualifications:

Years of experience in sales, supervising, recruiting, training, and scheduling of staff and client needs. My vast background also allows me to effectively communicate job expectations such as; planning goals, training requirements, review compensation actions and enforce company policies and procedures. I also have the ability to prioritize, multi-task, work independently or in a team environment. I have owned my own business and which gives me a diverse knowledge and experience for meeting individual needs whether it be personal or business. I have written and executed many business contracts ranging from $200.00-$25,000.00 p/month and invoiced the same on a per month/quarter pay cycle or as noted in the contract.

Experience:

Hot Wheelz of Joplin

Business Owner

2020-2022

Responsible for Car Sales and Maintenance Shop.

Daily operations of Sales, Inventory, Employees, Customer Service, Payroll, and Invoicing

Jody's Cleaning Service in NWA

Business Owner

2012-2020

Employed 3 individuals and responsible for company payroll, staff training, client and employee scheduling and all new client recruiting.

Corvus Janitorial

Regional Director

2010-2012

Responsible for managing accounts, customer service, employees, training, collections, revenue, P&L, Franchise and business sales. Oversaw Wal-Mart accounts as in; Henkel, Anheuser Busch, Hormel foods, Coke Cola, and Unilever. As a Regional Director I was over 6 employees and 12 franchisees. I was in charge of all the day to day operations including:

Recruiting, selecting and orienting applicants

Face to face and telephone interviews

Training, including hands-on training

Monthly collections and revenue statements

Payroll

Pivot Building Services

Account/Sales Manager

2006-2010

Managed 16 customer accounts for consistent services provided as well as collections and revenue forecasting.

Managed 15 employees in regards to daily/weekly tasks and general training.

Responsible for existing client renewals and new client recruitment and sales.

Jody’s Cleaning Service

Business Owner

1994-2010

Employed 4 individuals and responsible for company payroll, staff training, client and employee scheduling and all new client recruiting.

Education:

Graduated from H.S.in 1993

Personal Data:

I am trustworthy, personable, dependable, and hard-working. I love working with people and I take pride in everything I do. I’m not looking for a job but I am looking for a career that will provide me with challenges and opportunities. I will do all I can to meet your individual needs.



Contact this candidate