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Quality Assurance Business Development

Location:
Jersey City, NJ, 07302
Posted:
April 10, 2024

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Resume:

Andrew McGowan ad4wtn@r.postjobfree.com • 908-***-****

LinkedIn• Stiles Street, Sewaren, NJ, US

Versatile and growth-focused professional with extensive years of experience in managing, leading, and monitoring organizational operations and processes to ensure company-wide productivity and growth. Proficient in optimizing operational management systems, processes, and best practices to maintain standards of performance. Excel at managing quality controls and monitoring production KPIs. Adept at managing workflow processes and ensuring compliance document scanning standards followed. Deft at developing, implementing, and reviewing operational policies and procedures. Well-versed in ensuring legal and regulatory documents filed and monitoring compliance with laws and regulations. Remarkable efficiency in managing and completing multiple projects, while leading cross-functional teams to resolve complex issues and deliver projects within time limitations. Instrumental in collaborating with board of directors to determine values, mission, and plan for short and long-term goals. Skilled in delivering exceptional leadership across fast-paced and deadline-driven environments. Areas of Expertise

● Production & Operations

management

● Quality Assurance & Control

● Strategic Planning &

Management

● Cost Control & Reduction

● Business Development

Strategies

● Planning & Forecasting

● Risk Analysis & Mitigation

● Training & Development

● Process Improvement

● Relationship Management

● Team Building &

Leadership

● Cross-functional

collaboration

Career Experience

Daida Corp 2023– 2023

Consultant

Review processes and make recommendations on how to increase efficiency and increase production numbers. Medreview 2023– 2023

Production Manager

Setup the return of scanning production operations that had been outsourced during Covid. Researched and recommended for purchase scanning software. Was responsible for the scheduling and setting up procedures for scanning, importing and QC’ing electronic documents to be put in to document management repository. MetaSource, Elmsford NY 2012 – 2023

Director of Scanning Operations

Administer cross-functional production staff of 45 professionals across mailroom operations, sorting, prepping, scanning, indexing, and quality control of documents. Create production schedule for multiple deadlines to achieve Page 1 1

customers SLAs. Leverage hand keying, barcodes, full text, and zonal ORC program to setup scanning and indexing jobs for production. Coordinated with sales team and clients to communicate project setup.

● Scanned and indexed +7M documents by managing three projects at customers locations.

● Administered two mergers and integrations by delivering exceptional production manager expertise.

● Enhanced pages scanning process from 14M combined to 23M by completing integration of Edocs-NY staff.

● Increased number of pages per employee in production by improving workflow. Additional Experience

Scanning Technician, Lloyds Staffing, Traveled NJ

Consultant, Softworld Inc, Waltham, MA

Supervisor Laser Printing, Registrar & Transfer Company, Cranford, NJ Lead Proof & Control Clerk, Registrar & Transfer Company, Cranford, NJ Professional Development

ASPE Business Analysis, Process Analysis, Design Programs, Six Sigma Greenbelt ULM, Business Modeling, Windows NT, Data Center Support.

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