Amy Hines *** Keystone Drive
Fenton, MO *****
Home: 636-***-****
**********@*****.***
EXPERIENCE
Anderson Merchandisers, LLC, Fenton, Missouri —
Market Sales Manager
June 2022 - PRESENT
Oversee the performance of reps in stores and client activities. In charge of 41 Walmart stores, 24 Target stores, 69 Walgreens stores and various multi retailers.
Analyze sales data and reports.
Develop strategies to improve efficiencies and KPI’s. Maintain store relations and market relations.
Staff, schedule, and recruit for clients needs.
Anderson Merchandisers, LLC, Lake Saint Louis, Missouri
— Field Operating Department Specialist
January 2022 - June 2022
Assist onboarding and training new hires.
Assist in store cleanups and target problem areas with associates. Assist in special projects.
Cover open areas to assure activity completion.
Anderson Merchandisers, LLC, High Ridge, Missouri — Territory Sales Lead
February 2016- January 2022
Drove sales territory and market share growth with negotiation and networking techniques.
Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement. Delivered feedback to decision-makers regarding employee performance and training needs.
Communicated with store employees to maintain conditions and appearance of the retail area.
Responded to customer issues promptly to build strong professional relationships.
SKILLS
- Sales and marketing
- Strategic planning
- Staff training
- Staff Development
- Staff Management
- Creative merchandising
- Interpersonal Communication
Summary
Hardworking, meticulous, goal
oriented, and personable are
good examples of adjectives
describing my work ethic. I have
years of retail experience with
several in manager or lead
positions. I have thoroughly
enjoyed my job at Anderson and
now would like to move further
up the ladder. I take pride in my
job as a TSL and it shows having
received merits and rewards
throughout my length at this
position. I'm always looking
forward to new challenges and
rewards.
Set up displays and signage to attract customers and boost sales for
[Product or Service].
Nabisco, Washington, Missouri — Retail Sales
Merchandiser
October 2006 - December 2016
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
Folded and arranged merchandise in attractive displays to drive sales. Established strong vendor relationships to maintain and support business.
Esselte Pendaflex, Union, Missouri — Machine Operator Packer
October 2000 - December 2003
Operated forklift and hand truck to transport shipments from shipping and receiving platform to storage and work areas.
Attached identification labels to finished packaged items and cut stencils and stencil information on containers such as lot numbers or shipping destinations.
Dollar Tree Stores, Washington, Missouri — Assistant Store Manager
October 2000 - December 2003
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Approved regular payroll submissions for employees. Responded to customer concerns, working with managers to significantly raise customer satisfaction ratings. Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Walmart, Union, Missouri — Zone Retail Manager
September 1994 - February 1998
October 2000 - December 2003
Developed reports of zone performance and presented data to upper management.
Increased profits through providing excellent customer service, following established guidelines and auditing sales reports. Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends. Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
EDUCATION
East Central College, Union, Missouri — Associate of Science
Graduation Date: May, 1994
Field of Study: Medicinal And Pharmaceutical Chemistry St. Clair High School, St. Clair, Missouri —High School Diploma
Graduation Date: May,1991