Retail Sales Customer Service
Resume:
Veronica
Kennedy
PROFESSIONAL SUMMARY
ADDRESS
12401
PHONE
*************@*****.***
SKILLS
• Retail Sales
• Consultative Sales
Approach
• Teamwork Skills
• Adaptable and Flexible
• Attention to Detail
EDUCATION
SUNY Ulster
Stone Ridge, NY
Psychology
Reliable and upbeat! Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques, diligent attention to individual needs, and knowledgeable about product merchandising. Dedicated and dependable relationship builder with excellent organizational strengths and superior work ethic. Work History
Ulster BOCES – Teacher Aide
Port Ewen, NY – 07/2021 - Current
• Assist teachers with classroom management to maintain a positive learning environment
• Tutoring students individually and in small groups. Hart Agency – Consumer Educator
New York, NY – 07/2014 - Current
• Deliver exceptional customer service to every customer with extensive knowledge of wine and spirits products.
• Recommend wine and spirits products to customers thoroughly explaining details.
• Train new personnel regarding company operations and policies.
• Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Miron Wine And Spirits – Cashier/Floor Associate
Kingston, NY – 09/2014 - 06/2020
• Greeted customers and helped with product questions.
• Trained new associates on cash register operations.
• Conducted customer transactions and balanced drawer.
• Monitored sales floor and merchandise displays for presentable condition.
• Worked closely with shift manager to solve problems and handle customer concerns.
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