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Case Manager Mental Health

Location:
Fayetteville, NC
Posted:
April 10, 2024

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Resume:

SHARON LYNN KELLERMANN

*** ******** ****

Fayetteville, NC 28311

Main number: 828-***-****

ad4wp4@r.postjobfree.com

INTEREST: I am interested in working with individuals with developmental disabilities, mental health, and substance abuse diagnoses or social services. EDUCATION: Bachelor's Degree in Psychology; Minor in Social Welfare, East Carolina University, Greenville, NC, Graduated in 1993.

EMPLOYMENT EXPERIENCE:

● Clinical Supervisor/QP, 7/2017-1/2024, HomeCare Management Corporation, 1318-D Davie Avenue, Statesville, NC 704-***-****

● MH/DD/SAS Case Management/Care Coordination – I/DD Olmstead Care Coordinator, 7/2012- 5/2017 Vaya Health, LLC., formerly known as Smoky Mountain MCO (Managed Care Organization) 825 Wilkesboro Boulevard, SE, Lenoir, NC 28645, 828-***-****

● Targeted Case Manager, 9/2011 – 6/2012 Omni Human Services, 111 Lamon Street, Suite 218, Fayetteville, North Carolina 28301, 910-***-****

● Associate Professional/Case Management - 7/2011-9/2011 Professional Family Care Services/PSR program, 1012 Pamalee Drive, Fayetteville, North Carolina 28303, 910-***-****

● Baker’s Assistant, 10/2010- 7/2011 Harris Teeter, 2800 Raeford Road, Fayetteville, North Carolina 28304, 910- 484-6000

● CAP/MR-DD worker, 11/2010-2/2011 A Small Miracle, 7404 Chapel Hill Road, Raleigh, North Carolina 27607, 919-***-****

● Support Broker/DD Case Manager (QP), 5/2007 - 6/2010 Arc of NC, 343 East Six Forks Road, Raleigh, North Carolina 27609, 919-***-****

● Community Support Team Case Manager/Team Leader, 3/2004 - 5/2007 Triumph, LLC, 5505 Creedmoor Road, Raleigh, North Carolina 27612, 919-***-****

● Clinical Case Coordinator (Case Manager), 10/2002- 3/2004 Wake County Human Services, 220 Swinburne Street, Raleigh, North Carolina 27610, 919-***-****

● MH/DD Case Manager (Formerly Thomas S/Thomas S Diversion), 5/1997-10/2002 Sandhills Center for MH/DD/SAS, 1120 Seven Lakes Drive, West End, NC 27376, 910-***-****

● QP/Assistant Director, 11/1996-5/1997 t.l.c. home, inc.,1775 Hawkins Avenue, Sanford, North Carolina 27330, 919-***-****

● QP/Case Manager, Habilitation Specialist, Habilitation Technician, 9/1995-11/1996 RHA Health Services, Inc., 15235 Airport Road, Maxton, North Carolina 28364, 910-***-****

● Job Coach, 10/1993-12/1994 Washington County Arc, 820 Florida Avenue, Hagerstown, Maryland 21740, 301-***-****

● Crisis Counselor (Volunteer), 4/1992-12/1992 Real Crisis Center, 600 East 11th Street, Greenville, North Carolina 27858, 252-***-****

COMPUTER KNOWLEDGE:

Microsoft, Outlook, PowerPoint, EVV, Therap, Alpha, Jiva, Word Perfect, Excel CAREER JOB DUTIES:

Direct care: Assisted children, adults, and elderly individuals with DD/MH/SA diagnoses to learn skills needed to become independent in all aspects of their life (ADL’s, personal care, community resources, supported employment, behavior modification/crisis intervention, mental health stabilization, etc.)

Worked with individuals whose diagnoses were MH/SA with non-DD diagnoses. Worked with individuals with the following mental health diagnoses (Depression, Anxiety Disorder, Bipolar, Schizophrenia, Schizoid, Adjustment Disorder and Explosive Disorder, Borderline and OCD) Worked with individuals with developmental disabilities (autism, DD -Borderline to Severe disabilities)

Worked with individual with Substance abuse use (Marijuana, Cocaine Abuse, Crack) Implemented informal behavioral strategies and behavior plans. Filled in for staff with individuals with (IDD/MH/SA) in the community Served as a Role model, assisted individuals to advocate for their legal rights. Monitoring/Supervision

Monitored services and supervised staff who worked with adults and children with DD/MH/SA diagnoses via observation, reviewing documentation and correspondence with individual, staff, parents/guardians, employers, and other professional service providers. Monitored residential home (ICF/IDD group homes, Mental Health group homes, Adult Care Homes, individual’s home) and community-based services (Thomas S. services, Adult Daily Living Skills, Day Program Services, Alternative Family Living Home, Personal Care, Supported Employment, Personal Assistance, Developmental Therapy, CBI, Innovations, Community Support, Individual Support, etc.).

Developed person-centered plans and updated as needed (CAP/Innovations, Thomas S, Thomas S. Diversion, Community Support, Crisis plans, Money Follows the person plans/Transition plans, Person Centered Plans, Crisis plans, and PSR plans). provider agency “on call” Assisted with administrative duties (staff employment, grant writing, budgeting, and long-range planning)

Investigated allegations of violations of individual rights. Provider agency “on call” to address group home and community services crisis situations and provide crisis response and referral via crisis center. Assisted with administrative duties (staff employment, grant writing, budgeting and long-range planning)

Investigated allegations of violations of individual rights and provider agency “on call” Provided crisis response and referral via crisis call center Admissions:

Assisted with applications, assessments sent to institutions, and staffing for admission. Transitions:

Assessed individuals for community placement

Transitioned individuals with DD/MH/SA from developmental centers, ICF/IDD group homes, Mental Health homes, state psychiatric hospitals and PRTFs) Coordinated transition with and institutional staff, QP, case manager/social worker, discharge coordinator, psychiatrist, psychologist, medical staff, advocate, direct support staff, etc.) Coordinated community services

(housing and other needed services (habilitative, psychiatric, behavioral, medical and day activities job, etc.,), Assisted with obtaining funding resources (Money Follows the person, innovations, de-institutional funding, and state funded services). Attended transition meetings, developed transition plans, and monitoring after transition. Forms:

Completed other required state forms (NC SNAP, target population forms, service authorization requests, referrals, etc.

Meetings/Committees:

Led Thomas S. Quality Improvement Committee

Provided input into State/Local MH/DD/SA system via local I/DD Cross Functional Team, ICF committee, I/DD continuum of care committee

Led and/or participated in person-centered plan meetings, transition meetings, clinical case staffing, IEP meetings, Single Portal and state meetings, medical, psychiatric, and behavioral appointments.

ACCOMPLISHMENTS:

● Assisted individuals to become successful and satisfied with their life when they moved into the community

● Awarded for excellent productivity while working at an Area Program

● Several excellent North Carolina Medicaid reviews, one of which occurred while leading a Community Support Team

● Received ICF/IID “No Deficiency” survey with the North Carolina Department of Facility Services as a Qualified Professional of two ICF/IID group homes TRAININGS:

● NCSNAP and {NCI and CPR/First Aid certification (expires 7/2024)}

● Attended multiple trainings on NC Innovations Waiver and state services for children/adults and elderly individuals with developmental disabilities, Whole Person Care, crisis and behavioral planning/interventions, MH/IDD assessments, medications for psychiatric and medical diagnoses, MH/IDD/SAS diagnoses, development of natural supports, sign language(familiar with some signs), Personal Outcome Measures, Cultural Diversity, Project Team Management, Risk Management, Best Practices, Legal/Ethical Issues and Supervising Staff



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