Victoria Umstead ad4woq@r.postjobfree.com 908-***-****

Work Experience

Complete Care at Bay Lea, Toms River, NJ 2023-2024

Activities Director

Leisure Village East, Lakewood, NJ 2016-2023

Recreation Director

Supervisor to Recreation Department.

Interacted with Board of Trustees, Community Manager, and Club Presidents.

Assisted all residents with information, questions, and various requests related to community events and clubhouse availability.

Created monthly calendar of events in coordination with various department heads.

Monitored and maintained reporting for all events.

Supervised pool staff and was responsible for communicating pool rules to community members.

Responsible for coordination, scheduling, and facilitating add-on programs, community board elections, charity events, food pantry hours, health events, and police programs such as ‘Drug Buy Backs’.

Created and assisted with creation of entertainment-related articles for monthly community newsletters.

Real Estate Coordinator / Accounting Assistant

Managed all home resale transactions and HOA receivables.

Coordinated and worked with Realtors, Attorneys, Financial Institutions, and Mortgage companies to align tasks related to home purchases/sales in community.

Held and performed New Resident Orientation that focused on community by-laws and HOA regulations.

Familiar with TOPS Program.

Processed Time Sheets for Community Employees.

Corim Industries, Brick, NJ 2011-2016

Customer Service / Administrative Assistant

Managed customer service call center.

Obtained and entered all orders received into call center.

Responsible for office supply inventory and ordering.

Managed monthly reports to document and track commissions for external sales team.

Managed monthly reports to document and track commissions for external sales team

Masco Cabinetry, Lakewood, NJ 2001-2011

Scheduling Manager

Responsible for scheduling installation jobs to maintain consistent daily square footage requirements.

Managed and maintained jobs for all Templaters, Installers, Service Staff, and Fabrication.

Supervisor to Scheduling Department.

Held accountable for adhering to OSHA and work-force regulations around time-on road for all Drivers, Installers, and Templaters to maintain a healthy 8-hour work day.

Microwarehouse, Lakewood, NJ 1991-2001

Office Manager

Report directly to Director of Facilities.

Responsible for the daily operation of 4 NJ Facilities.

Responsible for Vendor Management; from vetting new vendors, contact negotiations, to maintaining daily account communications.

Supervised mailroom and custodial departments.

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