Laurie L. Brisbin

*** ******* ** ********, ** ***77

802-***-****

ad4wn7@r.postjobfree.com

Bakery Outlet Supervisor

A sales-oriented supervisor for Bakery Outlets with experience in customer service and leadership roles. Manages thirty-five Bimbo Bakery Outlets in the northeast with expertise in leading teams to improve performance, customer loyalty, and increasing sales. Worked with data programming with external partners and specialized in assessing with new roll outs to update programming.

Key Competencies

P&L Management Financial Reporting Team Leadership

Strategic Planning Operations Management Communication

Customer Relations Business Development Time Management

Experience

Bakery Outlet Supervisor

May 1990 – March 2024 Bimbo Bakeries Williston, VT

Support and communicate with thirty-five Bakery Outlets stores in the northeast

Proficient with Datasym POS Operating System

Install updated equipment to the Bakery Outlet stores as needed

Create and develop programming files from Datasym POS Operating System

Maintain/adjust pricing and add new items to cash registers in each location

Monitor the accuracy of the weekly sales data submitted from each store and compile date into a weekly sales report for the financial department

Organize the following monthly data: sales, customer count, units sold, $/customer, $/unit, $/labor hours

Approve and process outside vendor invoices prior to being processed in Accounts Payable

Prescreen potential applicants for employment and conduct interviews for new hires

Assist new associates with on-boarding paperwork

Work in the Bakery Outlets with the store manager to suggest growth opportunities

Complete monthly audits on documentation looking for accurate and timely deposits

Assist in creating social media news with external marketing firm

Delinquent Tax Collector

March 2011 – Current Town of Richmond Richmond, VT

Work with delinquent tax property owners to set up payment plans

Customer Service Representative

October 2009 – Current Harrington Hams of Vermont Richmond, VT

Seasonal position during the holiday season

Interact with customers via incoming phone calls

Provide advice on the products

Place and track orders

Customer Service Representative

December 2009 – Current Cochran Ski Area Richmond, VT

Seasonal position

Greet guest as they arrive

Sell lift tickets

Prepare meals in snack bar for guests

Certifications/Awards

Attended a Diversity, Equity & Belonging Training 2023

Received Certification of Achievement of Outstanding Professional Achievements in 2009 & 2014.

Education

September 1978 – June 1981 Mount Mansfield Union High School Jericho, VT

References upon request

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