Social Media Customer Service

Phoenix Hardy

**********@*****.*** 229-***-**** Albany, Georgia 31707

Microsoft Suite proficient

Excellent customer service skills

Social media management

Brand awareness

Problem solving skills

Planning and organization

Team player

SKILLS &

PROFICIENCIES

A detail-oriented individual with

years of experience in customer

service. Expert in driving growth and

creating a legendary customer

experience. Thrives by helping others.

Skilled in digital communication.

Punctual and reliable.

PROFESSIONAL

Merchandise Expert SUMMARY

Then & Now Boutique

December 2021 - April 2022

Priced and tagged clothing for retail customers

Managed sales floor and organization for

merchandise

Assisted cashier staff to ensure the best

customer experience possible

Managed social media posts to promote

business from potential online shoppers

Trained new employees on policies and

procedures

Orthodontist Assistant

Smile Doctors

March 2019 - May 2019

Proficiently assisted our licensed Orthodontists

with patient care

Executed treatment plans for each individual

patient

Performed X-ray imaging when necessary

Treated patients with the upmost respect to

ensure a positive customer service experience

Duties included applying braces to teeth,

repairing broken hardware, changing wires, etc.

Hostess

Harvest Moon

October 2018 - March 2019

Responsible for greeting customers

Organized seating and staff to provide the best

dining experience possible

Fulfilled to-go orders when needed

WORK EXPERIENCE

Albany Technical College

Albany, GA

Assocaites Degree in Psychology

2021 - Present

Terrell Academy

Albany, GA

High School Graduate

2008 - 2016

EDUCATION

Phoenix Hardy

**********@*****.*** 229-***-**** Albany, Georgia 31707 Phoenix Hardy

highlight skills from resume that relate to job

highlight skills from the job posting

show what you bring to the table.

show passion and excitement to be part of the team To whom it may concern,

Thank you for taking the time to review my resume. I am very interested in the opportunity available as a [POSTITION TITLE]. Many of my skills and experiences match what you are looking for in an employee.

provide examples of why you’re the right person for the job. I am happy to meet with you virtually/in person at your earliest convenience. I appreciate your time and look forward to hearing from you!

Sincerely yours,

Date

PH

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