ALTORO SALUDES GAMAYOT

+63-951-****-***

ad4wih@r.postjobfree.com

Astorga Beach, Santa Cruz Davao del Sur Philippines Dynamic hospitality professional with 14 years of experience in various roles, including Waiter, Captain Waiter, Service Supervisor, and Bartender/Waiter. Seeking to apply proven customer service skills, attention to detail, and leadership abilities to excel in a waiter position. Dedicated to enhancing the dining experience and contributing to the success of the team and establishment.

CAREER OBJECTIVE

INFORMATION

Date of Birth: August 11, 1979

Place of Birth: Kadingiuan Bukidnon

Civil Status: Single

Citizenship: Filipino

Height: 5'7

Weight: 85 Kg’s

Religion: Roman Catholic

EXPERIENCE

EDUCATION

College

Holy Cross of Davao College

Bachelor of Science in Secondary Education

(Undergraduate) 2000

Secondary

Boc Boc National High School

1996 - 1997

Elementary

San Andres Elementary School

1992 - 1993

Waiter / Juicemaker

Marina Restaurant Riyadh K.S.A

2015 - 2017

Waiter Duties & Responsibilities:

Greet and seat guests, ensuring their comfort.

Take accurate food and beverage orders.

Serve orders promptly, ensuring accuracy.

Have thorough menu knowledge and upsell items.

Process payments and provide excellent customer service. Clear and reset tables efficiently.

Assist kitchen and other staff as needed.

Address guest concerns professionally.

Maintain cleanliness in work areas.

Juicemaker Duties & Responsibilities:

Prepare ingredients for juices and smoothies.

Operate equipment safely and efficiently.

Create delicious and nutritious beverage recipes.

Ensure beverages meet quality standards.

Provide friendly customer service and recommendations. Upsell additional items to customers.

Clean and sanitize equipment and work areas.

Monitor and restock inventory.

Adhere to health and safety regulations.

Handle cash transactions accurately.

Captain Waiter

Café Laguna (Abreeza)

2011 - 2015

Duties & Responsibilities:

Supervise waitstaff to ensure adherence to service standards Provide excellent customer service, take orders, and address inquiries Train new staff on service protocols and menu knowledge Coordinate orders between kitchen and dining area

Maintain table turnover and cleanliness

Resolve customer complaints promptly

Handle cash transactions accurately

Possess comprehensive menu knowledge for customer assistance KEY SKILLS

Customer Service Excellence

Attention to Detail

Leadership

Communication

Adaptability

Food and Beverage Knowledge

Problem-Solving

Team Collaboration

Multitasking

Bartending Skills

I hereby agree for my personal data, included in my job application to be processed in line with the needs of recruitment'. ALTORO SALUDES GAMAYOT

APPLICANT

Service Supervisor

Blue Opera KTV and Restobar

2007 - 2008

REFERENCE

Vanessa Pujeda

Cashier 7 Business

Glenn Murcia

Med Tech Bar Sulop Med. Clinic

Duties & Responsibilities:

Supervise service staff, providing guidance and support. Train and develop staff on company standards and procedures. Ensure exceptional customer service and address complaints. Maintain high standards of cleanliness and hygiene. Manage inventory levels and place orders as needed. Create and manage employee schedules.

Conduct performance evaluations and provide feedback. Enforce safety and compliance with regulations.

Waiter

Hilltown KTV and Restaurant

2003 - 2005

Waiter

Jade by the Sea Restaurant

2005 - 2007

Duties & Responsibilities:

Welcoming guests warmly upon arrival and guiding them to their tables. Taking orders attentively, answering any questions about menu items, and accurately recording preferences. Serving food and beverages promptly, ensuring orders are delivered correctly and with presentation in mind. Regularly checking in with guests to ensure satisfaction, addressing any issues promptly and courteously. Recommending additional menu items or specials to enhance the dining experience. Handling payment transactions securely and efficiently. Bartender / Waiter

Grand Menseng Hotel Davao

2000 - 2003

Duties & Responsibilities:

Greeting, taking orders, and ensuring customer satisfaction. Accurately recording drink and food orders, noting special requests. Mixing and serving beverages according to recipes or custom orders. Delivering dishes from kitchen to tables promptly and accurately. Keeping bar and dining areas clean and organized.

Monitoring and replenishing bar and restaurant supplies. Processing customer payments securely and accurately. Understanding menu items and making recommendations.

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