New Albany, IN ***** 502-***-**** ad4whk@r.postjobfree.com

SUMMER CAROTHERS

I bring a strong work ethic with a positive attitude. I'm a hard working passionate job seeker, with strong organizational skills eager to secure a career and maintain a part-time position that offers professional challenges utilizing interpersonal skills/attributes I am capable of. Detail-oriented team player with strong organizational skills; Ability to handle multiple projects simultaneously with a high degree of accuracy. I can lift heavy objects and have no work restrictions. Reliable transportation and ready to work! PROFESSIONAL

SUMMARY

SKILLS ● Warm and Friendly

● High-volume dining

Daily specials

memorization

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● Suggestive Selling

Hospitality service

expertise

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Exceptional customer

service

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● Age Verification

● Beverage Preparation

Food and Beverage

Upselling

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● Quality Control

Transactions and Cash

Handling

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● Sales expertise

● Team Leadership

● Ability to Lift 30 Pounds

● Food station setup

● High Energy and Stamina

● Adaptable and Flexible

● Tableside Etiquette

● Cleaning and sanitizing

● Food Running

● Strong Work Ethic

● Service prioritization

SERVER 08/2018 to 01/2023

Frisch's Big Boy

WORK HISTORY

● Worked with POS system to place orders, manage bills, and handle complimentary items.

● Increased sales significantly by upselling higher-end products to customers.

● Bussed and reset tables to keep dining room and work areas clean. Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

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Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

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● Set positive tone for entire dining experience as first point of contact for incoming guests. Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

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● Served food and beverages promptly with focused attention to customer needs.

● Learned and followed local alcohol laws to keep restaurant compliant with regulations while CASHIER/SALES CLERK 03/2023 to 02/2024

Smokey'a Discount Tobacco, New Albany, IN

serving spirits.

Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

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Assisted in training new hires, providing guidance on restaurant standards and best practices.

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Maximized table turnover rate by efficiently managing reservations and seating arrangements.

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Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

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● Handled cash transactions accurately, contributing to balanced daily financial reports.

● Upsold additional products and services to customers, increasing revenue. Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

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Handled multiple payment methods securely, minimizing discrepancies and potential losses.

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● Responded promptly to requests for assistance, spills and customer inquiries.

● Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

● Enhanced customer satisfaction by providing efficient and accurate cash transactions.

● Monitored self-checkout systems and provided help in resolving complex problems.

● Prevented loss by vigilantly monitoring potential theft or fraud situations instore. Conducted inventory counts by adding each item in stock and documenting in computer system.

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● Assisted customers with returns, refunds and resolving transaction issues.

● Answered questions about store policies and addressed customer concerns.

● Used POS system to enter orders, process payments and issue receipts.

● Addressed customer needs and made product recommendations to increase sales.

● Built relationships with customers to encourage repeat business. Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

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● Encouraged customers to make

● additional purchases by highlighting current deals and keeping lane well-stocked. New Albany High School, New Albany

High School Diploma, 2012

EDUCATION

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