Entry Level Customer Service

Muizz Uthman

Calgary, AB T*R *V* 587-***-**** ***********@*****.***

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Skills

Daily facility operations

Customer Service

Effective Communication Management

Working as a team with fellow Colleagues

Complaint Handling

Service Prioritization

Accepting Orders on Uber, skip, Doordash etc.

Handing Orders to Delivery.

Payment Processing

Point of Sale Systems

Taking Weekly Stock Inventory

Taking Daily Records of Cash Tally

Accepting Deliveries Of Inventory

Confirming delivery and signing paper work.

Arranging inventory in their respective sections

Cleaning and Sanitation

Waste Sorting

Emptying trash into the appropriate cart

Safety Protocols.

Experience

RESTAURANT HOST/FRONT OF HOUSE EMPLOYEE 07/2023 - 12/2023 Skcookks Toronto - Toronto, ON

Greeted guests upon arrival and escorted them to their tables Assigned seating arrangements for parties of varying sizes, ensuring all guests were comfortable Answered inquiries regarding menu items, restaurant services, and special events or promotions Taking orders and serving food to customers.

Accepted payments from guests for dine-in and take-out foods. Utilized POS system to total meal costs and add taxes for final bill calculation. Tracked reservations in order to maximize seating capacity without compromising quality of service. Taking stock inventory, compiling Front of house cash tally. Built positive relationships with other front-of-house and kitchen staff. Ensuring that the restaurant is kept clean at all times, deep cleaning of kitchen upon closing. Sorting waste and ensuring garbages are disposed off properly. CLEANER 05/2023 - 07/2023

Kleen Xpat - Calgary, AB

Swept and mopped floors, vacuumed carpets, and dusted surfaces Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors Emptied wastebaskets and replaced liners.

Collected trash from floors within hallways, bathrooms and work areas. Performed daily dusting, leather and wood surface polishing and wall washing. Mixed water and detergents or acids to prepare cleaning solutions. Checked inventory for required supplies and made lists for needed cleaning products. Restocked supplies, replacing toiletries, liners and soaps. Followed company uniform, performance and security policies with every job. Transported trash and hazardous waste to appropriate disposal area. AUTO DEALERSHIP MAINTENANCE AND TECHNICIAN 04/2022 - 03/2023 Mueaze Auto, Otta - Ogun

Tested and calibrated instruments to ensure accuracy and reliability of data Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies Troubleshot systems and equipment and ran tests to make effective recommendations. MECHANICAL TECHNICIAN 11/2019 - 03/2019

Multi Services Ventures - Oyo

Performed preventative maintenance on mechanical eqipment and machinery Assisted in the installation of new machines and equipment Tested, diagnosed, and repaired malfunctioning components. Education and Training

SAIT - Calgary, AB Welding And Fabrication Technology 01/2024

Conestoga College Institute of Technology And Advanced Learning - Kitchener, ON Diploma Applied Manufacturing Management (Design Int.), 12/2023 Yaba College of Technology - Lagos Ordinary National Diploma And Higher National Diploma Mechanical Engineering, 02/2018

CERTIFICATION

Smart Serve Ontario

Forklift Certification (In view)

REFERENCE

References will be available upon request

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