Sonya Gallien

Opelousas, LA ***** - 337-***-****

ad4wfx@r.postjobfree.com

Highly efficient and well established in administrative environments that are fast-paced and challenging initiatives for corporation deliverables. Proficient in MS Office Suite and other automated systems.

Work Experience

Transportation Driver/Administrative Assistant- Ville Platte, LA

Louisiana Department of Children and Family Services - August 2021 to Present (40hrs/week)

●Transports kids and adults in DCFS custody to doctors appointments, court hearings, etc.

●Coordinates placement of kids in a safe living environment

●Performs administrative duties to include, answering phones, scanning,emailing, faxing, working with the mail, filing etc

Youth Support Specialist- Lafayette, LA

Behavioral Health Service of Louisiana - June 2021 to Present (30-40hrs/week)

●Inspects home environments to gauge their safety for youth and advises on requisite environmental alterations to safeguard physical wellness.

●Reviews the accessibility of salient psychosocial and other healthcare support and informs guardians of pertinent nearby services for their families

●Bolsters clients' adaptive social support frameworks and advocates for timely rehoming in dire cases

●Supports the youth throughout legal undertakings

●Exudes a sense of unfaltering calm, particularly during tumultuous circumstances

Youth Care Worker- Opelousas, LA

Boys & Girls Clubs of America - May 2021 to July 2021 (30-40hrs/week)

●Helped each youth focus on staying on the right path to achieve their goal and keeping a positive mind frame.

●Motivated each child to assist in building character and confidence by encouraging them to believe in themselves and their abilities to succeed in life

●Promoted and modeled positive behavior so that the children can witness and understand appropriate behavior

Juvenile Justice Specialist- Bunkie, LA

Acadia Center Youth - May 2020 to April 2021 (40hrs/week)

●Adhered to the prescribed, authorized plan and provided an environment conducive to effective intervention services including supervision of participants and assessment of participant skill levels in order to assist them with meeting education goals

●Actively participated in the development and completion of skills cards including engaging with youth to effectively implement strategies identified in the behavioral management system

●Facilitated delinquency interventions and value-added services to Program youth; scheduled and delivered sessions in accordance with the Program Site Schedule. Addressed questions or concerns and utilized training and instructional methods that reinforce learning

●Counseled a diverse population with regard to program policies and standards while demonstrating sensitivity to needs and circumstances; performed routine follow-up with participants, Case Managers, and Program Coordinator. Provided updates and concerns regarding youth progress to the assigned Case Manager

●Responsible for filing and maintaining thorough, accurate records including assessments, assignments, reports, performing data entry and other program related information as required

●Provided supervision of youth and transportation services to youth in accordance with contract

●Conducted participant drug screenings and assisted in participant curfew checks

Youth Care Worker- Lake Charles, LA

Education and Treatment Council - August 2018 to June 2020 (40hrs/week)

●Worked with young men to help change their lives and become productive adults

●Assisted homeless youths and adults with education and job needs as necessary

●Provided updates and concerns regarding youth progress to the assigned Case Manager

●Responsible for filing and maintaining thorough, accurate records including assessments, assignments, reports, performing data entry and other program related information as required

Correctional Officer- Opelousas, LA

St.Landry Sheriff Department - March 2015 to March 2018 (40hrs/week)

●Followed and enforced all prison rules and regulations

●Conducted patrols and inspections of inmates' cells

●Supervised mealtimes, bathroom times, work, and recreational activities

●Screened visitors and escorted them through the facility

●Assisted with rehabilitation and counseling efforts

●Deescalated confrontations when they occurred

●Filed reports on inmate conduct

●Searched inmates and facilities for contraband

●Inspected incoming and outgoing mail to and from inmates

Assistant Manager- Opelousas, LA

Three of a Kind Dariquari - June 2008 to February 2014 (40hrs/week)

●Ensured company policies were followed

●Optimized profits by controlling costs

●Hired, trained, and developed new employees

●Resolved customer issues to their overall satisfaction while maintaining an overall management style that followed company best practices

●Provided leadership and direction to all employees

●Ensured product quality and availability

●Prepared and presented employee performance evaluations

●Worked closely with the store manager to lead staff

●Assisted customers whenever necessary

●Managed and created employee schedule

●Ensured that health, safety, and security rules were followed

●Took disciplinary action when necessary

●Ensured a consistent standard of customer service

●Motivated employees and ensured a focus on the mission

●Maintained merchandise and a visual plan

●Maintained stores to standards, including stocking and cleaning

●Completed tasks assigned by the general manager accurately and efficiently

●Supported store manager as needed

Education/Training

Associate in Massage Therapy

Unitech Training Academy-Lafayette

January 2012 to January 2013

High School Diploma

Opelousas Senior High School

Mentor Program

Access to Success

May 2000 to January 2012

Skills

• CPR (2 years)

• Computer (10+ years)

• Counseling (10+ years) • Security

• Law Enforcement

• Crisis Intervention

• Customer service

• Classroom management • Microsoft Excel

• Office experience

• Microsoft Word

• Microsoft Outlook

• Teaching

• Typing

• Front desk

• Construction

• Analysis skills

• Leadership

• Retail management

• Sales

• Financial management

• Childcare

• Autism experience

• Management

• Individual / Group Counseling • Behavior Management

• Social Work

• Tutoring

• Writing Skills

• Inventory control

Certifications and Licenses

CPR (Adult/Children)- March 2017 to March 2018

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