SHREYA PAHWA

Psychology honours and business with a minor in human resource management (2018 -2023); https://www.linkedin.com/in/shreya-pahwa-69789a193/; ad4wer@r.postjobfree.com ; +1-647-***-**** SUMMARY OF QUALIFICATIONS

• Improved data management and analytical skills honed in roles such as Operations Assistant.

• Proven leadership and attention to detail skills by working as HR and Operations Coordinator.

• Enhanced interpersonal communication and networking skills by working as Services Coordinator.

• Advanced time management and multitasking skills by working as Assistant Supervisor at INS Market.

• Working towards CHRP designation.

RELEVANT WORK EXPERIENCE

HR and Operations Coordinator Creospark Toronto May 2023 – December 2023

• Responsible for maintaining and creating HR policies, procedures, forms, and employee benefits.

• Managing the social committee to ensure positive employee engagement and culture.

• Working on ad-hoc and admin tasks such as sending clients timesheets, adding billable hours, scheduling meetings, organizing in-person office days, monthly company socials without any company cost.

• Creation of internal trainings through presentation decks, interactive quizzes, and live trainings.

• Responsible for creation of surveys for monitoring employee engagement and satisfaction. Operations Assistant Creospark Toronto January 2023 – April 2023

• Responsible for managing co-op recruitment, on-boarding, funding applications and timesheets.

• Handling billable hours for over 200 clients, finance reports and weekly budget sheets.

• Working on monthly expense reports using Dext

• Responsible for scheduling interviews, screening resumes and phone screening potential candidates. Customer Experience Coordinator ApplyBoard Kitchener May 2022 – August 2022

• Working on agent changes, creating, and updating Jira tickets for students.

• Communicating between the recruitment partners and students.

• Responsible for processing student and visa applications for over 10 colleges within Canada. Research Analyst Year Zero Studios Toronto September 2021 – December 2021

• Responsible for handling Day One for creation of onboarding courses for current and future students.

• Handling Pulsecheck for receiving and giving out feedback between students and mentors for improvement.

• Analyzing data for Pulsecheck to increase completion rate and promote Pulsecheck to external companies. Services Coordinator Co-op Connection University of Waterloo Waterloo May 2021 – August 2022

• Act as a link between the regional ambassadors, marketing executives and the WUSA team

• Create programs and events based on the needs of the students on current and future co-op terms. Online Learning Assistant Faculty of Arts Waterloo January 2021 – April 2021

• Research, develop and transform academic content to suit online delivery methods.

• Add content using LEARN, managing online assignments, quizzes, discussions, and peer feedback.

• Act as primary contact between students and instructors to resolve issues related to the course. Assistant Supervisor Flock stop Waterloo September 2020 – January 2024

• Responsible for opening of the store in the morning, cleaning, and sanitizing.

• Managed store by restocking and organizing merchandise in front lanes for product sales for over 300 products.

• Responsible for managing the store’s inventory to ensure enough merchandise stock on an everyday basis. Retail Associate Flock Stop Waterloo September 2018 – March 2020

• Managed the store efficiently with minimal supervision processing transactions and stocking inventory.

• Conducted interviews for part time positions available at the store and trained new hires. LEADERSHIP AND VOLUNTEERING EXPERIENCE

• Volunteered for Canadian Cancer Society by selling pink ribbons to raise awareness.

• Volunteered for Regional Ambassador for WUSA’s Co-op Connection to help students during their co-op terms. EDUCATION September 2018 – April 2023

Bachelor of Arts, Honours Psychology and Business with a minor in Human Resource Management Co-op program, University of Waterloo, Waterloo, ON

RELEVANT PROJECTS

• Completed coursework in organizational, social, cognitive, and developmental psychology.

• Completed coursework in HR related courses relating to labour laws, human resource management and systems, training and development, rewards and recognition, diversity and inclusion and payroll systems such as workday, ADP.

• Designed a whole business plan for Living4Learning a start up which aimed to provide online learning.

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