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Customer Care Representative

Location:
Charleston, SC
Salary:
55,000.00
Posted:
April 09, 2024

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Resume:

Dear Mr. Dennis Gorelik,

I am submitting an overview of my career path and references with regard to the position of customer care representative. For more than 20 years I have been apart of creating residential and commercial decorum, primarily in the Atlanta area, with years of assisting builders with model homes, real estate agents to embellish and stage properties for the purpose of selling, as well as private home owners to create their vision.

Servicing homeowners to reach a level of satisfaction is crucial and especially in the building industry. Integrity, knowledge and having moral principles are components in

assuring the best positive input to receive optimal output.

Most of my formal marketing sales training was taught during the years of being employed by IBM.

My work is comprised of both commercial and residential creations, with a variety of customers, that includes: builders, professional NBA players, commercial retail spaces and assisting private homeowners with cabinet selections, kitchen appliances, lighting fixtures, color palettes and decorum accessories to complete their building process.

Having to supervisor all subcontractors and vendors with a critical eye, is most essential through the building process. Details are important when it comes to solid craftmanship and the skill sets to assess the proper punch list to acquire perfection.

Team work is a must, to build our customers trust in making for a satisfied customer. It would be an honor to become apart of such a professional team and to extend the Lennar traditions. In conjunction with my community involvement, which speaks to the culture and character of Charleston’s deep heritage.

I am looking forward on scheduling a formal interview with you to further discuss my career experiences and my professional abilities. The contact information are as follows: Phone number: 678-***-****, Email address: ad4wcd@r.postjobfree.com.

Respectfully submitted,

Teresa Olivia Boone

Teresa Olivia Boone Creecy

The scope of my design and construction career encompasses many facets as followers:

Model designs for Builders

-Creating color pallets

- Assisted in the selection process for cabinet designs, lighting, flooring and decorum

- Managed subcontractors (Electrical, Drywall, HVAC, Plumbing)

- Meeting deadlines for completion timelines and offering details to improve the final product

- Updates to builders and developers as needed

Primary Home Owners

-Introduced new and innovative designs for space usage, color suggestions, all fixtures and total decorum

-Share community information with potential home buyers and primary homeowners, such as: shopping outlets, schools, medical outlets, etc.

-Creating the punch lists for subs and private homeowners

-Meeting with architects and home buyers to offer suggestions as needed

Community Involvement

-Assist in coordinating many City of Charleston events (Law enforcement unity day, etc.)

-Assist with Beacon Bank’s Meet and Greet’s, for the purpose of developing business relationships.

-Assisted and created over 150 events for Atlanta Public School System(Transitional programs, Meet and Greet’s, Writing and Tutorial programs, created a syllabus for parental involvement.

-Collaborated with major companies to fund programs for students: BARBARA ALEXANDER REAL ESTATE, BOB WHITE REAL ESTATE, FUQUA INC. CONSTRUCTION, CNN, PUBLIX, KROGER,TIFFANY JEWELRY, JW MARRIOTT(Atlanta Airport), SUBWAY, CHICK-FIL-A, WENDY’S,COCA-COLA COMPANY, CITY OF ATLANTA, FORT MCPHERSON,CAPITAL CITY BANK,COUSINS PROPERTIES OF ATLANTA, MARATHORN GAS. This list consist of many

more that I created events and procured funding for students. Meet and Greet’s were organized to bridge corporations, parent groups and the community.

-The American College of The Building Arts Board Member

PROFESSIONAL REFERENCES

Melvin Cooper AHB CONSTRUCTION/ Residential Builder 404-***-****

(Created Themes for Model Homes)

Rickey Fuqua RJR CUSTOM BUILDERS/ Residential Builder 404-***-****

(Created Themes for Model Homes)

Anthony Hayes T and T CONSTRUCTION 770-***-****

(General Contractor)

Ben Smith Private Homeowner and Builder. 843-***-****

(Edisto Island Property)

Bobbi Burt SHOE STUDIO 404-***-****

(Visual themes for window displays)

Carole B. Venning Private Homeowner 843-***-****

(Carnes Community of Carnes Crossing)

Joan Robinson Berry OFFICER OF BOEING AIRLINES OF CHARLESTON

(Decorum for Special Events) PRIVATE

Joe Johnson NBA

(Holiday Decorum) PRIVATE

Edward Lee Architect for Charleston County 843-***-****

(Fixturing for Sheriff Al Cannon’s Office building)

Councilman and Mrs. Waring Themed Decorum for Special Events 843-***-****

PUBLICATIONS : - Atlanta Journal and Constitution - December 14, 2006

- Women Looking Ahead Magazine

- Atlanta Business League

- Governor of Georgia Good Citizenship Award

- Charleston Mercury paper – February, 2024



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