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Program Manager

Location:
Chennai, Tamil Nadu, India
Posted:
April 14, 2024

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Resume:

Vijayaraghavan

Mobile: +91-960**-*****

+91-984**-*****

E-Mail: ad4wc2@r.postjobfree.com

LinkedIn Profile: https://www.linkedin.com/in/vijayaraghavan-krishnamoorthy/

Seeking senior / mid-level management position in the area of Program Management / Delivery Management. Having 21.6 years of successful career distinguished by commendable performance in Project Management, Application/Product Development, Maintenance & Support in Banking, BFSI, Telecom & Healthcare industries

Work Experience Core Competencies

ATOS Syntel, Senior Consultant 05-2022 – 06-2023

FirstSource Ltd, Associate Director 05-2021 – 03-2022

Wells Fargo Bank, Project Manager 4 11-2018 – 08-2020

HCL Technologies, Project Manager 03-2011 – 03-2017

ORACLE Financial Services, Consultant – Project Leader 09-2005 – 01-2011

IBM, Senior Software Engineer 08-2004 – 09-2005

Trigent software Ltd, Technical Leader 06-1999 – 07-2004

Delivery Management, Program Management, Project Management

Team Management, Resource Management, Conflict Management, Risk Management, Budget Management

Scope, Cost, Schedule management

Business Analysis, SDLC Waterfall, Agile-Scrum. Product, Application development, Maintenance, Support

Awards & Accolades Skill Sets

Best project award during 2012 in HCL

Best Team Player Award during 2007 in ORACLE

Star of Trigent in 2003 & Sparkler of Trigent in 2001 at Trigent Software Ltd.

PM Tools & Methodologies:

Waterfall, Agile, Scrum, Microsoft Project, MS-Excel, MS-PowerPoint, Clarity, JIRA

Languages:

C#, VB.NET, MVC,VB5.0/6.0, Java, VBA macros

Web Technologies:

ASP.Net, ASP 2.0, IIS, XML, HTML, DHTML, VBScript, JavaScript

Databases:

SQL Server 2005, ORACLE 8.0, MS Access, Pocket Access

Middleware:

Microsoft Transaction Server 5.0

Specifications:

COM, DCOM, Active X, .Net framework

Other Tools:

VSS, PVCS, IBM TIVOLI

Payment System Networks:

Cloud Technologies

Soft skills

SWIFT, RTGS, MEPS, RENTAS, other APAC local RTGS Networks

Azure

Communication skill, Presentation skill, Inter-personal skill, Negotiation skill, Conflict management skill, Resource management skill, Team player

Education Details

MCA (Master of Computer Applications) from Bharathidasan University, India in 1998 with 74%

B.Sc. (Computer Science) from Bharathidasan University, India in 1995 with 76%

- Rank holder ( 7th rank)

Professional Certifications

PRINCE2® Foundation Certificate in Project Management from AXELOS

PRINCE2® Practitioner Certificate in Project Management from AXELOS

CSM Certified Scrum Master from Scrum Alliance

Profile snapshot

Major clients handled: Citibank, World Bank, Wells Fargo Bank, Lloyds Bank, Commonwealth Bank of Australia

Peak team size: Handled peak team size of 60 FTEs

Domains exposed: BFSI, Payments, Investment banking, Retail, Capital Markets & UK/India healthcare

Onsite travelled: UK, Australia, Singapore

Project Management experience: 6 yrs.

Program management experience: 4 yrs.

BFSI domain experience: 11 yrs.

Development experience: 10 yrs.

Types of billing used: T&M, Fixed price

Organizational Experience (Reverse Chronological Order)

ATOS, Senior Consultant – Program Manager

Client: Proctor & Gamble USA, Volvo Sweden, Fedex USA

Team Size: 40

Technology: .Net, C#, SQL Server, ASP.Net, MVC, Azure, SAP Payroll

Domain: Manufacturing

Description: P&G project running under one program to provide development, support and

Maintenance for the manufacturing industry.

Volvo project is to provide maintenance and support services for its internal project

Met with project stakeholders on regular basis to assess progress and make adjustments.

Addressed and resolved technical, financial, and operational concerns by working with team members and directors.

Interacted with customers and clients to identify business needs and requirements.

Managed and supervised administrative and daily program operations, complying with policies and regulations.

Built teams to address project goals and objectives for multiple projects.

Leveraged project management processes and tools to define and execute projects.

Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.

Firstsource solutions ltd, Associate Director – Program Manager

Client: Narayana Health hospitals, Axis brokering

Team Size: 60

Technology: .Net, C#, SQL Server, ASP.Net, Azure

Domain: Customer Relationship Management (CRM)

Description: Narayana Healthcare hospitals is a group of hospitals. They wanted to enhance their CRM

Capabilities. Firstsource is having their own CRM product which is called as iLeverage. The purpose of the project is to customize the leverage product to suit Narayana Health Care requirements. Similarly Customizing iLeverage CRM for Axis brokering.

Key Result Areas:

Conducting Due Diligence meetings with customer and capture requirements

Organized meetings with stake holders and created the SOW document

Assigning tasks to the PMs/Sr PMs

Manage project expenditure

Resource Management

Schedule management

Monitoring and tracking

Wells Fargo Bank, Project Manager 4 – Program Manager

Projects: MAD/MAR, FX SGT

Client: Wells Fargo

Team Size: 30

Technology: Java, .Net, ORACLE, Jsp, Struts

Domain: Capital Market, Payments

Description:

MAD/MAR (Market Abuse Directive / Market Abuse Regulations) is a directive from FCA regulatory to build a new software system for trade surveillance monitoring in EMEA region within Wells Fargo.

FX SGT is an application development project which is used to transfer funds overseas customers.

Key Result Areas:

Managing end-to-end delivery of all the projects; reviewing customer orders, plans and coordinating delivery activities

Building positive and productive working relationships with internal stakeholders for business growth

Acting as SPOC for customer inquiries and concerns.

Analysing customer orders, setting delivery priorities and adjusting schedule to meet timely delivery goals

Developing process improvements to achieve cost effectiveness and time saving

Developing scope and budget for delivery projects

Sharing report delivery status to customers/internal stakeholders and developing required delivery documentations

Participating in the development and review of business and system requirements to obtain a thorough understanding of business needs in order to deliver accurate solutions

Developing high quality applications in accordance with established company standards and development guidelines

Hcl Technologies - Project Manager, Scrum Master

World Bank, USA - iPortal product development, Investment banking

Lloyds Banking Group, UK - Closed Book Systems maintenance

Commonwealth Bank of Australia - Retail Business Banking

Konica Minolta Business Technologies - Open API Panel and USL (Printer Domain) support

SDLCs Used - Waterfall, Agile – Scrum

Technologies used - .Net, ASP.Net MVC, C#, SQL Server

Roles Played - Scrum Master, Project Manager

Lead a team maximum size of 50 member

Handled Retail business banking, Investment banking, Life pension and Insurance domain projects

Managed iPortal development for world bank

Directing a project that includes the procedures, which enable the Project Board to be sure that projects proceed as planned

Starting a project with all procedures that initiate a project process (including developing the Initiation Stage Plan).

Managing stage boundaries. This process allows the Project Board to make key decisions.

Controlling that includes procedures for tracking and controlling projects.

Executed release planning, sprint planning and retrospective meetings

Worked with customers and product owner to prioritize and validate requirements

Removed team impediments daily to allow the team to deliver the sprint goals and deliverables

Collaborated with members of product, business and other teams to develop and maintain product backlogs

Participated in estimation meetings to provide high-level estimates (Story Points) for backlog items

Participated PCI (Process Compliance Audit) audit along with PQA, DP & CM role players

Prepared PQA (Project Quality Audit) report to represent project’s quality status to internal stakeholders and customer

Provided weekly status reports to customer and presenting the same: presented monthly review meeting to internal senior management (SMR)

ORACLE Financial Services Software Ltd, Consultant – Project Leader

Project: Funds Transfer Integration – Product (Payments Systems-BFSI domain) – Citibank Singapore

Client: Citibank N.A, Asia Pacific Region

Role: Project Leader

Methodology Waterfall

Technology: VB.Net, SQL Server 2005, IBM MQ Series, TIBCO JMS, C#, PVCS

Team Size: 15

Description: The project aimed at the Funds Transfer Integration System (FTI) processes the Fund transfer

requests for all the Citigroup Corporate clients through different interfaces like Electronic Banking (EB), CITIDIRECT, IMAGE server etc. Its main functions include creating the FT contract, Balance checking & accounting through FLEXCUBE, messaging to SWIFT and different local clearing networks like RTGS, MEPS, etc

Worked for Citibank APAC region

Worked for FTI (Funds Transfer Integration) application maintenance for more than 5 years.

This application used to send money from one bank to another bank customers APAC region.

Worked on payment systems involving SWIFT, RTGS and other local payment gateways for APAC region

Handled VB6 to VB.Net migration

Handled SQL Server 2000 to SQL Server 2005 migration

Handled various regulatory implementations for various APAC counties rollout

Worked on VB.net, C#, ASP.Net, SQL Server

Assisted project manager in terms of project planning, resource loading, requirement analysis, created design documents both high level and low level. Involved in functional and technical design discussion and prepared relevant documents.

Did code review, executed system testing and system integration testing.

Acted as offshore SPOC for the FTI application

IBM, Senior Software Engineer

Project: ULLCIS (Unconditional Local Loop Carrier Interface System), Telstra, Australia

Client: TELSTRA (Telecom Service Provider), Australia

Role: Team Leader

Methodology Waterfall

Technology: ASP 2.0, VB 6.0, MTS, Oracle 8.0, UNIX, Pro* C, C, C++ & Shell Scripting

Team Size: 5 Members

Description: Handled ULLCIS project for TELSTRA (Telecom provider for Australia). The project aimed at the application to

maintain the unconditional local loops. All the business logics and interfacing with other system was written in

ORACLE procedures in UNIX environment. It has got a web based supporting application developed using MS

technologies ASP, VB & MTS.

Trigent software ltd, Technical Leader

Jun’99-Mar’01 Programmer

Apr’01-Jul’04 Technical Leader

Technology VB5, VB6, ASP, SQL Server 8, COM, DCOM, ActiveX, DAO, Java, JFC, Swings

Methodology Waterfall

Participated in product development for product PiMS (Patient Information Management Systems) using Microsoft technologies VB and SQL Server

As a Technical Leader, Worked for McCabe associates, Texas Instruments & iSoft Plc

Worked as VB/Java developer for McCabe associates and involved in maintenance of the configuration management product named McCabe True change

Worked at onsite and involved in the product development for the product PiMS (Patient information Management Systems) using Microsoft technologies using VB and SQL Server

Involved in application development for a pharmaceutical company using Visual Basic for WinCE

Involved in web application development for a retail store using ASP and SQL Server technology

Involved in preparing design (High/Low) documents, review of team members work product

Personal Details

Date of Birth: 7th June 1975

Passport No & Expiry: M9750803, 28-May-2025

Marital Status: Married



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