Paula M. Gilroy, LCSW-R

***B La Bonne Vie Drive Patchogue, NY 11772 631-***-**** ad4wbd@r.postjobfree.com LICENSED CLINICAL SOCIAL WORKER

I am a confident Social Worker who takes pride in helping implement positive change in the lives of those families to whom I’ve provided direct service. I have a passion for patient advocacy and helping patients achieve self-efficacy. I demonstrate superior communication and presentation skills with the ability to foster and maintain relationships with individuals on all professional levels.

PROFESSIONAL EXPERIENCE

Northwell Health – SOCIAL WORKER – Manhasset, New York Transitional Care Management 2018-Present

● Serves on an interdisciplinary team that provides care coordination, managing the medical, social, and behavioral health needs of enrolled members.

● Perform outreach to program candidates among medically underserved populations within the community.

● Provides sensitive, culturally diverse assistance/guidance to patients, family members and caregivers. Serve as a point of contact and encourage use of program resources to maximize wellness and independence.

● Collaborates with clinical and non-clinical team members to maintain proper workflows, procedures, and documentation.

● Completes related assessments for eligibility into appropriate programs.

● Assist members in scheduling appropriate appointments for follow up, consultations and diagnostic testing.

● Link members to appropriate resources in the community. Colonial Youth & Family Services-Mastic, NY

Community Counseling – Center Moriches, NY

Counselor/Therapist 12/2013-Present

● Provide individual counseling/psychotherapy for clients with a variety of challenges.

● Complete psychosocial assessments for clients.

● Work with clients to formulate adequate and effective treatment plans.

● Coordinate with other professionals to ensure quality of care. Family Service League – PROGRAM SUPERVISOR –Mastic Beach, New York Health Home, Intensive Case Management and Supportive Case Management Programs 2017-Present

● Formulate individualized care plans for families in order to assist with their achieving realistic and positive goals.

● Maintain case coordination with various agencies within Suffolk County (DSS, Probation, Child Protective Services, SPOA and Medical and Mental health providers). Medicaid billable program.

● Help families with skill building and problem solving techniques while assisting with goal attainment.

● Coordinate all documentation, record and treatment/care plans to assist families in obtaining the correct services without obstacles.

● Assist staff of 7 with crisis intervention, support, advocacy, assessment and care planning, coordination and linkage to Medical, mental health, substance abuse, financial, housing and other services areas which are needed for clients to achieve self-sufficiency. Family Service League – PROGRAM SUPERVISOR -Bay Shore, New York Home Base and Home Safe Programs – 2015 to 2017

● Responsible for general program oversight, personnel management, program documentation, development and tracking program milestones and outcomes.

● Assist staff to provide crisis intervention, support, advocacy, assessment, goal planning, coordination, and linkage to mental health, medical, substance, financial, housing, and other service areas which are needed for clients to achieve self-reliance.

● Responsible for the initiation and implementation of Performance Quality Improvement related to best practice.

● Collaborates with partner agencies and community services to improve service delivery.

● Participation in agency wide System of Care and other collaborative projects both within FSL and in partnership with entities outside of the agency.

● Responsible for staff supervision and case coordination. Never Alone, Never Afraid, Inc.-Director of Social Work-Mastic, NY Social Worker 9/2007-9/2016

● Performed intake assessments to assess patient needs in order to achieve optimal success.

● Engage in informal counseling with families to assist them in effectively coping with daily challenges.

● Formulate individualized independent living plans for families in order to assist them in accomplishing realistic and positive goals.

● Provided positive and negative feedback to clients to encourage adherence to all program requirements.

● Reviewed and processed housing and transportation packets

● Ensure all shelter obligations are received and processed.

● Coordinate and collaborate with the Department of Social Services to adhere to all guidelines.

● Supervised social work interns in all aspects of position. EDUCATION/RELEVANT SKILLS

● 1/2023 R- Privilege

● 8/2019 Licensed Clinical Social Worker #088710 (expires April, 2025)

● 12/2013 Licensed Master Social Worker #091047 (expires April, 2022)

● 08/2007 SUNY Stony Brook, M.S.W., School of Social Welfare

● 05/2006 SUNY Stony Brook, B.S.W., School of Social Welfare (Dean’s List, 200, Cum Laude)

● 05/2004 Suffolk County Community College, A. S., Human Services Program

● 2016 Family Development Credential Program Instructor, University of Connecticut Responsible for the instruction, training and field advisement of human service workers in a 90 hour accredited course. The Family Development Credential program provides frontline workers with the knowledge and skills they need to coach families to set and reach their own goals for healthy self-reliance in their communities

• 2016 Group Crisis Intervention Specialist, Volunteer for Family Service League’s C-CAT Team

● 2015 Partnering for Safety

● 2014 Coaching Family Visits

● 2012 Critical Incident Stress Management (CISM)

VOLUNTEER EXPERIENCE

● 2011-Present Community Emergency Response Team (CERT)

● 2001-2001 Acting Family Advocate, Head Start, Bay Shore

● 1993-1994 Chairperson on Parent Committee

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