Lynn Bocchicchio Laurel Springs, NJ *****

856-***-****

ad4wb8@r.postjobfree.com

EXPERIENCE

Jetter Dentistry - Office Manager

December 2009-April 2024

● Help manage day to day operations

● Stay current with trends in regards to regulations in dental office

● Manage patients financial accounts

● Collect copayments

● Resolve insurance difficulties for both patient and doctor

● Handle patient complaints

● Train new staff

● Follow OSHA & HIPAA guidelines

● Assist doctor in chairside procedures

● Oversee promotional materials

● Educate Patients in help understanding treatment and financial responsibility.

● Help achieve patient growth through marketing campaigns Bath and Body works — Sales Lead manager

September 2008-March 2009

● Training new members of sales team

● Meeting daily and monthly sales quota

● Monitoring team sales performance

● Running daily team meeting

● Resolving customer and staff complaints

● Implementing selling strategies that deliver results

● Preformed opening and closing store procedures and protocols

● Completed sales transactions using various forms of money

● Counted cash receipts at end of day to ensure accuracy

● Delivered store deposits to bank

Parts Plus /uni-select — Administration Assistant

June 2007-September 2008

● Transcribed HR and staff meetings

SKILLS

MS Office,excel and

powerpoint

Proficient in most dental

softwares

Organized

Problem solving

Attention to Detail

Professionalism

● Provided administration support for various departments

● Operated MS word,excel and powerpoint

● Maintain meeting minutes

● Answered phones and transferred calls to direct department

● Managing HR and management calendar

● Maintaining files and mail

● Organized files for warehouse

● Drafting correspondences and/or messages

● Assisted with recording quarterly inventory

● Ordered supplies for office monthly

Camden County College

Dental Assisting Certificate

2009-2009

NJ Radiology License

2008- Present

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