Industrial Electronics, Field Service Technician
Resume:
John Dixon
********@*****.***
Professional Summary
Dedicated and driven technician with a focus on delivering results, eager to secure a dynamic full-time role leveraging expertise in Industrial Electronics Technology. I am a steadfast team player known for reliability and adaptability, equipped with robust communication and interpersonal abilities. Drawing from three decades of hands-on experience, I am poised to make substantial contributions to the success of the organization, tackle challenges head-on and exceed expectations. Skills
• Technical expertise in Industrial Electronics Technology
• Effective communication and interpersonal skills
• Leadership
• Adaptability and reliability
Education
Benjamin Franklin Cummings Institute of Technology Boston, Massachusetts AS, Mechatronics Technology May 2025
• 2024 Industrial Electronics Technology Certification
• C ++ Certification
• Relevant coursework includes Motors and Controls, Digital Principles and Electronics
• Member of Student Veterans of America chapter
Employment History
Renewal by Andersen 2019-2024
Window and Door Service Technician
• Analyze customers’ situation, determine corrective action to be taken, and verify the action has resolved the situation and is the most cost-effective manner as possible
• Follow established renewal processes, making recommendations for process improvements
• Service and repair previously installed RbA products Transportation Security Administration 2016-2019
Transportation Security Officer
• Trained in advanced skills in security equipment, including Explosive Detection, Tomography X-ray, Smiths X-ray, and Advanced Imaging Technology
• Accepted to assist with TSI Explosive Detection Canines
• Successfully completed baggage room certification
• Mentored new hires during on-the-job training
• Performed officer in charge duties requiring additional self-taught and leadership skills Frito Lay 2014-2016
Route Sales Representative
• Advanced and maintained the development of existing customer base
• Identified and developed new business opportunities
• Achieved weekly sales goals
UPS 2013-2014
Package Car Driver
• Successfully completed job duties within strict time constraints
• Excelled under the high standard of UPS company guidelines in terms of safety first, security, and professional accountability
• Exhibited dedicated and enthusiastic job performance to ensure customer satisfaction
• Adapted to high stress environment and difficult weather conditions while operating the package car accident-free Lenox-Martell, Inc. 1995-2013
Distribution Manager
• Managed execution of daily distribution operation
• Established and maintained relationships with sales and service teams Selected, supervised, and developed subordinate personnel to promote success
• Ensured compliance with DOT regulations
CDL Route Sales Driver
• Commercial Driver's License with Hazardous Materials endorsement
• Determined the most efficient route schedule to provide enhanced levels of efficiency Developed and maintained outstanding relationships to ensure customer satisfaction
• Forecasted and maintained customer product par levels to assure continued satisfaction Massachusetts Army National Guard 1987-2007
51H Supervisor E6
• Supervised Vertical Construction Platoon of 25 soldiers during combat and noncombat engineering missions
• Supervised the construction, repair and utilities of wood frame, concrete, masonry, and prefabricated structures Platoon Leader
• Responsible for supervision, training, welfare, and morale of 25-soldier platoon
• Oversaw the maintenance, accountability, and safe operation of platoon equipment
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