ATHENA (TINA) M. KADLICK

**** ***** **** ****

Pinckney, MI 48169

Cell Phone: 310-***-****

Email: ad4w7m@r.postjobfree.com

OBJECTIVE:

Obtain full-time position encompassing, over 25 years, professional education, skills, training, knowledge, experience and business successes. Consideration for compensation and benefits package, commensurate with experience and transferable skills in retail, warehousing, distribution, operations and multi-location management. Preferred workplace environment offering; flexibility, diversified assignments, interesting and enjoyable. Ultimate position maximizes recent training, education and experience in adult beverages, restaurant and hospitality. Interest in opportunity to apply qualifications, experiences and abilities in achievement of certifications or advanced degrees.

PROFESSIONAL PROFILE:

RAVE ASSOCIATES-ANN ARBOR, MI (APRIL, 2018-JANUARY, 2023) MERCHANDISER

Distributor of award winning import, domestic, local craft beers and wines to grocery, specialty and superstore retailers. Assigned service territory, Livingston County, MI. Promoted full-time from part-time, temporary, seasonal status. Responsibilities included: Adherence to assigned scheduled, sales manager directives, account service recipients, receiving schedules and special requests. Stocking, merchandising, display building and display maintenance. Product inventory rotation, key retailing, display media positioning, inventory resets, signage, product location accuracy and back-stock organization. Professional, inquiry responses and referrals to employer, retailer and consumer. Clerical responsibilities included: reporting hours worked, miles driven, account information, PayChex employee records and general communications with Account Managers, District Manager and General Office management. Material handling equipment, storage media, transaction and inventory retail software applications and hardware devices

PINCKNEY PETROLEUM BP- Pinckney, MI (March 23, 2018-July 2018)

CASHIER PART-TIME

Fuel station and convenience store with 24/365 hours of operation. Part-time, guaranteed hours. Scheduled and non-scheduled overtime, shift changes and on-call availability. Midnight shift standard schedule. Primary, part-time work and industry training performed with secondary, part-time employment RAVE ASSOCIATES.

Customer service, cashiering, cash, credit, debit and EBT transactions processing. Inventory management of tobacco and lottery products. Shift change sales reports, lottery and tobacco sales and inventory balance sheets. Vendor account DSD deliveries receiving and accounts payable. Self-service propane, bagged ice, tobacco, grocery and beverages stocking and receiving. Retail sales of fuel, groceries, beverages, lottery, tobacco, tobacco accessories, adult hygiene, camping supplies, propane, fuel, automotive supplies and accessories. Sales and POS recommendations of on-premise-fresh prepared and specialty prepared fresh- foods, coffee, fountain beverages, herbal supplements. Stocking and merchandising beverages, grocery and convenience items. Self-service hot and cold beverages stations, condiment bar stocking, cleaning and supplies maintenance. Fresh coffee-scheduled preparation and product freshness-rotation. On-premise fresh food preparation equipment, hot and cold perishables, walk-in cold beverages cooler, display cases and storage cleaning. Sales counter supplies maintenance. General store, backroom and restroom cleaning. Outside property, fuel service bays, parking lot, window cleaning, displays and supplies maintenance. Inclement weather work outdoors. Retail hardware and software applications. State of Michigan Lottery sales software applications and equipment.

MUGG & BOPPS - Howell, MI (Feb 2018-Feb 2018)

CASHIER PART-TIME

Retail adult beverage and convenience grocery retail. .Assistance with transition (during and subsequent to) acquisition from prior ownership and conversion to new ownership. Retail sales, cashiering, inventory product offering changes, discontinued items mark downs and displays, storage media product changes, display changes, customer service, sales, lottery sales, lottery software application, rewards program enrollment, returns, safe balancing, stocking, merchandising. Retail hardware and software applications and equipment included: Training and utilization of new RF scan utilization, product inventory management, order fulfillment software and hardware. New brand ownership merchandising and product re-set assistance. Handling in-person, sales representatives and customer phone inquiries. Stocking, date rotation, merchandising and cleaning of two (2) walk-in cold coolers. General store cleaning, appearance, product repricing and general storage media maintenance. Detailed store cleaning assignments during remodel.

BELLA’S MARKET - Howell, MI (Nov. 2016-Dec 2016 and Jan 2017-Feb 2018)

CASHIER AND SALES ASSOCIATE-PART-TIME

Adult beverages, liquor, grocery and miscellaneous, convenience items retail store. Promoted to guaranteed hours from temporary, seasonal and on-call status. Requested return to availability, with guaranteed hours after short-term decline in sales and hours availability. Owner/management provided-compensated-new career goals-training and additional-compensated training-as described above-at Kensington Inn. New-career goals training specific to: liquor receiving, inventory management, pricing, sales, presentation and display. Cigar cabinet humidor and product specific humidor maintenance. Lottery sales, rules and regulations. Dairy product ordering. Store security, customer and personnel safety practices. Products included: beverages, adult beverages, tobacco products and accessories, convenience grocery, confections, small electronics, camping supplies, light automotive supplies and miscelleaneous items. Responsibilities included: Customer service, sales, special orders, returns and cashiering. Inventory receiving, stocking, pricing and merchandising. Self-service bagged ice making and packaging, product freshness date rotation, inventory management and promotional sales signage. Vendor, suppliers and customer damaged product and returns processing. Promoting in-store product sales and on-premise events. General errands, bank deposits and light-administrative duties. State lottery sales and State mandated sales and event promotions. Vendor and customer phone inquiry assistance. Training and utilization of retail and State of Michigan lottery sales software and RF scan hardware equipment and applications. Stocked and maintained inventory for a walk-in beverage cooler and refrigerated, cold beverage stock room. General cleaning and appearance of store, walk-in cooler, refrigerated stock room and restrooms. General parking lot and grounds maintenance and cleaning.

KENSINGTON INN – Howell, MI (Nov-2017-Jan 2018)

HOSPITALITY AND HOUSKEEPING PART-TIME

Compensated, training position in general housekeeping, grounds and guest lobby services and operations for short and long stay comfort motel. Temporary position. Scheduled according to: trainer availability, budgeted hours availability and on-call/as-needed basis. Responsibilities included: General, occupied guest room cleaning and supplies provisions. Check-out room inspections and check-in room preparation. Guest services linen changes, spa, kitchen and general room supplies restocking. Guest room temperature control and appliance monitoring. General, occupied room inspections. Special requests room preparation and fulfillment for (new and existing) long and short-term guests. Lobby continental breakfast delivery. Guest room and hotel operations (on-premise) linens laundering. Housekeeping cart, linens stock and supplies inventory maintenance. General, outdoor property and grounds maintenance. Reporting special needs, safety issues, guest room plumbing & kitchen malfunctions and required repairs. Advised supervisor of supplies needs; guest requests, complaints and concerns reported. Supervisor and/or shadow trainer-post-shift-review of completed assignments. Work required outdoor inclement weather conditions.

CARSON’S- Howell, MI (November 2016-October 2018)

SALES ASSOCIATE SEASONAL/PART-TIME TO PERMANENT/SHORT-HOURS

Clothing, textiles, jewelry, electronics and household items retail. Hired part-time seasonal. Retained, after seasonal determination of assistance and re-classified to permanent/short-hours status. Carson's primary part-time job with secondary responsibilities to Bella's Market. Responsibilities included: Customer service, retail sales and cashiering. Individual and departmental goals and shift assignments achievement. Credit applications, credit application enrollment goals and achievement. Customer rewards program enrollment and enrollment goals achievement. Event, product pre-sales goals and achievement. Annual inventory participation. In-store, customer self-service order kiosk technical assistance. In-store customer online ordering, In-store and on-line purchases returns and exchanges. Store warranty returns sorting, packaging, processing and shipping preparation. Special orders placement. Community Event promotions, sales goals achievements and event participation. Completed departmental shift assignments. Shift and departmental assignments completion of general product stocking, sale product transitions stocking and signage. Promotional product display changes, pricing and signage. General, time permitting, shift assignments completion. Product inventory management, Event pre-sales inventory management. VIP Customer event invitations. Customer phone notifications of product availability, special orders arrival, promotions and events. E-commerce customer order entry technical assistance. In-store e-commerce orders fulfillment and packing for pick-up and shipping. Retail software, hardware and RF scan equipment utilization.

THE PINCKNEY PUB-Pinckney, MI (June 2016-Nov 2016)

HOSTESS/SERVER PART-TIME

Restaurant, bar, event and entertainment venue. Part-time schedule. Hours increased upon availability. Schedule assigned all meal periods, bar service and weekends. General hostessing training. Responsibilities included: excellent customer service, seating, meal period and event set up, product recommendations, ordering accuracy and presentations of food and beverages. Efficient seating rotation, shift change, closing clean-up and preparations routines. Special event promotions, preparations, service and clean-up. Provided special services for event participants, performers, guests and special needs guests. Inspection of prepared orders for quality and order accuracy. Beverages and food presentation following establishment standards, guest requests, promotional instructions and tradition. Condiment bar maintenance, cleaning and stocking. General food storage and rotation. Restaurant preparation and service products cleaning. Restaurant transactions software applications and hardware equipment. Restaurant equipment operations. Accountability for shift (cash and credit) balancing and reporting.

KROGER - Michigan Division (Aug 2014-May 2016)

BEVERAGE STEWARD (Dec 2014-May 2016) Brighton, MI

Promotion to (non-union position) Adult Beverage Department. Indirect, daily reporting to Union Grocery Department Supervisor. Direct and indirect reporting to Division Beverage Steward-Adult Beverage Department. Direct-report to Store Manager.

Provided excellent internal and external Kroger brand customer experience. Retail adult beverage sales, product orders and inventory management. Price verification, product signage, merchandising displays. In-store tasting events coordination and preparation. Departmental shelf labeling, shelf price changes, weekly price-changes and inventory stocking. Personal attention to customer needs. Expedient responses to customer inquiries, special orders, product information, pairing recommendations and event promotions. Vendor assistance. Planned and unplanned display location relocation, changes and departmental planner compliance. Departmental preparation and participation in annual and random physical inventory.

Participation in (over 15) Kroger provided-industry sponsored-product training and education Seminar topics and training education emphasis on wine education. Limited liquor and beer education. General and specific training and information relevant to manufacturing and distribution. Wine varietal differences, classifications and history. Local, national and international and regional wines education. Classification rules, practices, traditions and history. Guest speakers from Grey Goose Vodka shared history of company, traditions, importation, manufacturing, distribution and addressed dietary concerns. Guest speaker from Bells Brewery shared history of company, brewing, sustainability practices, community involvement, industry challenges and beer products information. Murray's cheese provided cheese education, pairing recommendations and training.

Kroger specific training in practices and policies relevant to product handling, ordering, special orders and events. Additional training and certification emphasis on rules, State laws, policies, regulations and general procedures in adult beverage industry. Kroger paid and sponsored TIPS education and certification.

Voluntary and mandatory participation in Kroger sponsored and private charity events. Event preparation assistance, product quality testing, food and beverage samples preparation, customer samples and product offerings, product orders, store availability locations and event clean up. Events attended: Lions Club, Detroit Uncorked and Meadowbrook Wine Festival.

Grocery, dairy, produce, drug and general merchandise, front-end, receiving, cashiering, scan team, general merchandising, in-store, departmental training. General store operations, voluntary and mandatory, off-site training class participation and testing. Off-site training specific to software applications and RF device utilization. Participation in off-site and in-store, security training, classes and testing.

Pursued admittance to the Kroger management training and placement program (MD1).

Selected for participation in “Beta”, MD-1 management training. Program modified to accelerate training and promotions of internal management candidates. Completed classroom training and adhered to, Beverage Steward, in-store schedule. Completed assigned, candidate, on-line ACT Training modules and passed quizzes and tests. Completed additional, advanced modules, quizzes and testing, available to internal MD1 Management program participants. Program modules training and tests remaining were unavailable to candidates. Denied admittance training program after panel interview. Explanation provided referenced quantity of internal, Union candidates, with seniority, awaiting admittance and store assignment placements. .

NIGHT GROCERY CLERK- (Aug2014-Dec 2014) Hamburg, MI

Grocery department, Union member, night crew stock clerk. Full-time position with scheduled, mandatory and voluntary overtime. On-call availability. Completed store management and shift supervisor delivery stock assignments. Product rotation and product location store conditioning. Nightly back-stock product maintenance. Back stock inventory scans and reports, Key-retailing training, key-retailing practices, seasonal display merchandising, product rotation, shipper displays maintenance, price verification. Back-stock, enclosed receiving dock and backroom organization.

Material handling equipment certification in pallet jack and electric pallet jack operations. Retail material handling equipment included: L-carts, U-boats, bass carts, promotional displays, shelving display and storage media, miscellaneous packaging and product handling tools, transaction and reporting software applications and hardware devices. and software applications, scan equipment, pallet jack, electric pallet jack, L-carts, U-boats, bass carts, display base guards, ladders, stools and box cutters, cardboard baler, merchandising media..

RED ROBIN RESTAURANT - Brighton, MI (April 2014-July 2014)

HOSTESS & (SERVER IN TRAINING)

Family restaurant and bar establishment. Part-time, in-training, guaranteed hours. Hiring manager guaranteed training and bar tender position. General customer service, preferred seating, table placement, event set-up, table setting, product recommendations, order taking event promotions, discount rewards participation, food and beverage presentations performed following corporate directives. Restroom inspections, cleaning and general restaurant cleaning. Restaurant transaction software applications Successful completion of internal menu offerings, preparation, accompaniments, alternative selections, garnishments and presentation memorization testing.

KADILLAC SURF LLC. - Cocoa Beach, FL (Nov 2011-May 2013)

CO-OWNER

Prepared and submitted required LLC business documents preparation and filings. General business tax documents preparation and filings. Federal and State retail sales, licensing, purchasing and permits applications preparation and filing. Federal and State business closure documents preparation and filings. General banking, record keeping and accounting. Graphics, materials purchasing and manufacturing scheduling. Product availability schedule adherence. Marketing and sample campaign following owner directives. Supplies and equipment purchases. Microsoft and Apple software and hardware equipment experience. Various business and networking applications, office equipment and electronic device purchases and experience.

ATHENA WISDOM & WELLNESS – Redondo Beach, CA (2004-2007)

Owner

Business document preparation, filings and licensing of sole proprietor, specialty retail sales and services business. Obtained State and Federal business retail licenses, tax identification permits and filing status. General accounting, purchasing and inventory control. Business banking and credit card processing capabilities. Federal and State business tax filings and business closure filings. Sales of original, handmade, self-designed and custom designed jewelry. Variations in gemstones from semi-precious to precious gemstones. Arranged and managed manufacturing of semi-precious and precious gemstone designs and fine jewelry. Special order sales and custom made aromatherapy products. Consignment sales of jewelry, literature, books, crystal singing therapeutic musical therapeutic bowls and related items. Negotiated business, retail sales and services, consignment space, in retail and event establishments. Negotiated business sales, demonstrations and services, rental space and space donations in retail, event and restaurant venues. Negotiated and completed, terms and conditions of tax audit, offer and compromise, scheduled payments deadline. Provided, complementary and compensated, informational, educational product and services demonstrations. Course material and services provided in relaxation and healing meditation techniques, beaded jewelry making, stone wire wrapping and aromatherapy product. Certifications and training in Relaxation Meditation, Dream Analysis, Feng Shui, Reiki, Sound, Color and Crystal healing therapy applications, Crystal Singing Bowl therapeutic healing. Certified Reiki Master. Completed memorization of Symbols of God. Training in beaded jewelry making, jewelry stone wire wrapping, glass jewelry baking, aromatherapy products and soap making. Training in Inert Gases. Applications in holistic healing. Began Courses in Miracles. Licensed Minister.

EDUCATION

MICHIGAN STATE UNIVERSITY - EAST LANSING, MI.

Bachelor of Science, College of Human Ecology, Clothing and Textiles Retail Management

PEPPERDINE UNIVERSITY – MALIBU, CA.

Completed one year of Executive MBA Program at Long Beach, CA Extension

THE BARTENDING ACADEMY- LIVONIA, MI

Completed Mixology Certification

KROGER ADULT BEVERAGE & FOOD PAIRING - MICHIGAN DIVISION

Completed one year training

THE KENSINGTON INN AND BELLAS MARKET - HOWELL, MI

Paid training in general guest accommodation operations and property management

REFERENCES

Bob Cushing President CEO WorldPac 800-***-****

George Jappaya President K & J Properties 248-***-****

Kevin Jappaya Entrepreneur 248-***-****

Rob Allen Store Manager/Kroger 248-***-****

Patrick Fogel Account Manager/Rave Associates 734-***-****

Mike Heath Merchandising Manager/Rave Associates 734-***-****

Eric Dristy Account Manager/Rave Associates 734-***-****

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