Customer Service Sales Consultant

Gretcha Terrell

FL (US)

863-***-****

************@*****.***

PROFESSIONAL SUMMARY

Highly motivated and an ambitious employee who desires to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills, excellent sales and customer service experience with the ability to handle challenging work. Adapt at working effectively unsupervised and quickly mastering new skills. A great team player.

EMPLOYMENT HISTORY

DGI

Enrollment Specialist

•Enroll clients into health insurance plans

•Inbound/Outbound calling

•Data Entry

•Extremely knowledgeable and Professional

Cleaning Servicer, Dazzle Cleaning

• Promote business using flyers word of mouth business cards ect.

• Professional cleaning

•Provide excellent customer service

•Perform heavy quality cleaning task and special projects

• Extremely flexible and reliable

•Excellent communication skills

Aug. 2021 - Present

Lakeland, Florida

Sales Consultant, Freelance LLC

•Listened to customers to understand needs and refer to optimal services.

•Contacted potential customers and provided expert sales and services to drive revenue.

• Cultivated productive relationships with existing customers through exceptional follow up's affer sale.

Mar. 2019 - Nov. 2021

Highland City, Florida

• Landed new customer accounts through consistent communication and perseverance, dedication, calling using hot leads and exceptional service.

• Generated sales across complete sales cycle process from prospecting through contract negotiation and closing.

• Fostered relationships with customers to expand customer based and retain business.

• Developed targeted lIst and new business opportunities acceleration sales process to achieve results.

Admissions Representative, Ultimate Medical Academy

• 250-300 calls to prospect students daily with the goal to change their lives.

• Advised students throughout admissions process and assisted with questions and concerns about completing and submitting specific forms and documents.

• Presented information and effective speeches to explain perks, benefits, and details about enrollment

•Coordinated around numerous appointments a day to provide targeted enrollment goal

•Excellent product knowledge to ensure students needs were met. Jul. 2016 - Feb. 2017

Tampa, FL

EDUCATION

Bachelor of Arts:Sociology/Criminology

• University of South Florida, Tampa, Fl

Dec. 2012

Associate of Arts:Liberal Arts

• Polk Community College, Lakeland, Fl

May. 2000

Recruiting, Sales, Marketing,

SKILLS

Expert

Customer service, Client

Relationships

Issue Resolution, Verbal and written

communication

Customer retention, decision

making

Expert

Expert

Expert

Contact this candidate