Brittany McCuistion

Louisburg, KS ad4w7a@r.postjobfree.com 913-***-****

PROFESSIONAL SUMMARY

Resilient, critical thinker, and adaptable professional recruiter. Demonstrated ability to provide exceptional customer service, multitask, take initiative, willingness to learn, improve processes and communicate effectively throughout organizations.

ADDITIONAL SKILLS

• Communicate in a clear and concise manner both orally and written

• Passionate about building relationships inside and outside an organization

• Act with integrity, confidentiality and ethical mindset

• Creative problem-solving utilizing sound judgement

• Detail oriented and ability to work independently and with others

• Self-motivated to succeed

• Proven mentor; both formally and informally

EXPERIENCE

Sethmar Transportation - Logistics Specialists Overland Park, KS Recruiter and Office Coordinator Sept 2022 - Present

• As the only recruiter, conduct full cycle recruiting for sales reps, account managers, general managers, and directors for all 13 departments in 4 offices located in KC, Denver, Chicago and Fayetteville.

• Represent company at college career fairs to recruit interns and new graduates.

• Created and implemented the onboarding process for new hires.

• Partnered with hiring managers to understand position parameters, organizational needs, and define what a successful candidate looks like.

• Identify and attract candidates through professional networking, job postings, employment agencies, internet sites and social media.

• Coordinate interviews and schedules for all 4 offices.

• Develop rapport and maintain clear and timely communication with candidates and hiring authorities.

• Coordinate all events held for corporate headquarters including; management of venue selection, budget, catering, entertainment, transportation, hotels and promotional items. Yellow - North American super regional LTL carrier Overland Park, KS Recruiter 1, Hybrid Nov 2021 - Sept 2022

• Recognized as top performer out of 15 recruiters and made a trainer after 2 months.

• Recruited for dock work and driver union roles, conducted phone interviews and extend offers to candidates to be hired using the direct hire method.

• Processed background checks and Motor Vehicle Reports to ensure applicants comply with the hiring standards.

• Collaborated with Hiring Managers to identify business needs and desired qualifications.

• Completed onboarding process for all recruited drivers and dock workers. Brittany McCuistion Page 2

Bardavon Health Innovations - Workers’ Compensation Partner Overland Park, KS Patient Case Coordinator, Remote Aug 2020 - Nov 2021

• Utilize Salesforce and bNOTES software daily to ensure patients and physical therapy clinics are compliant.

• Oversee multiple patient accounts to track progression towards discharge.

• Perform quality assurance on notes and documents from Therapists, Doctors, and Nurse Case managers.

CACI - Multinational professional services and information technology company Chantilly, VA Federal Background Review and Release Case Analyst Sept 2018 - Feb 2020 Only person in training group to complete all training, testing and final exam for position. Conducted information review to determine if additional internal reviews or external referrals were needed.

Reviewed all information gathered for individual background investigations to verify accuracy, quality, and adherence to all federal requirements. Appointed to mentorship team to guide new background investigators after only four months employment due to excellent performance.

Held a federal government top-secret security clearance. NVR, Inc. - Fortune 500 homebuilding and mortgage company Fairfax, VA Settlement Processor Sep 2016 - June 2018

Performed all aspects of the settlement process including set and manage expectations with customers, facilitate prompt and accurate real estate settlements, and advise buyers on matters related to title insurance.

Consistently exceeded time and quality expectations processing an average of 32 closings per month valued at $20.7M.

With less than 6 months onboard was asked to re-write multiple documents and to participate in the creation of new training manual for new hires. Made numerous recommendations and displayed outstanding leadership skills that produced new training program.

Allstate Financial Services - Fortune 500 company Lincoln, NE Term Conversion Processor Apr 2016 - Aug 2016

Implemented and led new Employee Value Proposition committee designed to improve productivity and moral.

Fast-tracked through training program ahead of other trainees. Contact Center Associate III Sep 2014 - Apr 2016

Recognized repeatedly by customers and managers for exceptional customer service. Selected to participate on newly created 12-member Employee Value Proposition committee to identify, design, and implement improvements in process, communication, and morale throughout the department, increasing productivity by 14%. EDUCATION

University of Missouri - Kansas City Kansas City, MO Bachelor of Arts, Communication Studies – Interpersonal and Public Speaking May 2014