Attention to Detail
Budgeting
Team Leadership
Project Planning
Improving Efficiency
Business Systems
Risk Assessment
Resource Management
INSURANCE SALES AGENT
Auto Club of Southern California 2018- Present
§ Achieve monthly sales goal within auto, rental/ home, life insurance
§ Multi-tasking and identifying cross- selling opportunities
§ Qualify and quote prospects
§ Inspect related documentation to ensure accuracy
§ Resolve membership and insurance issues using discreet and independent judgment
§ Prospect new business opportunities
§ Follow up with members and insured for continuation of service
§ Effectively communicate with membership verbally and written
§ Maintain California Personal Lines License current and active RETAIL STORE MANAGER 2017-2018
LEAD RETAIL CONSULTANT 2014-2017
Sprint- El Monte and Alhambra, CA
§ Lead store team with unparalleled store experience
§ Motivate sales team to meet and exceed key performances
§ Oversee service and repair metrics, sales and customer satisfaction goals and store compliance/audits
§ Comply with operational policies, procedures, and Sprint Code of Conduct
§ Provide continuous feedback and coaching to improve individual and store performance
§ Build authentic relationship with customers
§ Identify the right solutions for customer billing, technical and account issues
§ Ensure secure store opening and closing procedure and responsibilities
MEMBERSHIP CONSULTANT 2013-2014
24 Hour Fitness- Compton, CA
§ Execute sales model with each guest
§ Upsell members on fitness and retail products
§ Deliver and engage with guest and tailor to their fitness needs and interests
§ Effectively set up appointments for leads
§ Showcase the club to potential new members
§ Outreach to potential members by phone and schedule for tours
§ Follow up on leads / new business through member promotions, referrals
§ Execute sales model with each guest
BACHELOR OF SCIENCE
Kinesiology: Fitness Directing
CSU, Dominguez Hills
LUIS M. MEDINA
ad4w44@r.postjobfree.com
Montebello, CA
M CONTACT
INSURANCE SALES AGENT
SKILLS
EDUCATION
EXPERIENCE
L U I S
ACHIEVEMENTS
AAA Summit- Barcelona, Spain
2022
AAA Diamond Club Award
2020, 2021, 2022
AAA Summit- Las Vegas, NV
2019
Sprint Pinnacle Club Recognition
2015