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Network Administrator Help Desk

Location:
Florida
Salary:
22
Posted:
April 10, 2024

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Resume:

John R. Longobardi ***** Andover Coach Circle B* Wellington, FL 33414

561-***-**** ad4w3x@r.postjobfree.com

• Successful experienced Senior Network Administrator/IT System Manager.

• Exchange Email service setup configuration, administration troubleshoot 2012 2010, 2007, 2003,

• Data backup/restoration via Symantec Backup Exe, 12.5

• Active Directory Group Policy Expert experience, setup, configuration and maintenance.

• Helpdesk Management.

• LAN/WAN/ Wireless setup configuration, management administration.

• Anti-virus Management/support Symantec, Mcafee. Hardware/software troubleshoot

• PC repair, setup support, Server setup, deployment, maintenance

• Server OS; WIN NT, WIN2000, WIN2003, WIN 2008,2012 MS SBS

• OS WIN 95, WIN 98, WIN2000, WINXP, WIN VISTA MS Office 97, 2000, 2003 XP SQL, Win 7, Win8, Win 10

• Database Administration. Configuration, Setup, Programming

• Cisco Router, ASA5500 PIX, configure,setup, troubleshoot, 2000 BPS, Nortel router/switch set, experience

• Printer setup repair, troubleshoot, networking.

• VPN Remote access implementation, management.

• HIPAA, HEICS, KRONOS compliance and experience.

• Citrix 4.0 Meta-Frame server setup, configuration, troubleshoot, maintenance.

• Email spam, phishing configuration, troubleshoot. GFI, Norton Antivirus, Symantec

• VMWare/ Hyper V administration experience

• Toshiba Strata and Mitel VOIP Voice/Voicemail system administration Experience / Work History

Jewish Federation of Palm Beach: West Palm Beach, FL 08/23 – present System Analyst.

● Help desk troubleshooting

● Cloud managed service Technician

● PC repair troubleshoot.

● Audio Visual specialist Live event technician

Tech Service Today- Boynton Beach, FL 02/19 – 07/23 Tier 2 Support Project Manager

• Skill search Technicians to work for the company

• Monitor and arrange complex projects for IT Projects with multiple technicians

• Setup, configure PC for office staff

• Maintain setup and configure Voip Phone and email and profile accounts for internal employees CareersUSA – Boca Raton, FL 04/07 to 02/19 - Network Administrator / Network Engineer

• Monitor, maintain, and troubleshoot Cisco PIX515, Catalyst 3500, 2800, catalyst 3560, Catalyst 2900, ASA 5510 Firewall. VPN, sniffer

• Monitor and maintain a 250 node Cisco network, with multiple inter and out of state offices network devices T1 MPLS network.

• Design, setup, implement, manage and maintain a high end Citrix server with 250 client 4 Server load balanced server farm.

• Monitor, administrate and maintain an Exchange 2003-2012 front End/Back End server.

• Recently migrated to new MPLS system integrating voice and data saving company $95.000 a year.

• Design, setup and implement a Outlook Web Access email system for Exchange 2010, 2007 Exchange previous environment

• Application support, administration, and management for IBM AS400 terminal services system

• Help Desk manager - 2 member staff for 15 site maintenance

• Constant management for Symantec anti-virus, upgrade, anti spam backup for complete network node/server farm.

• SharePoint Administration setup configuration experience.

• Setup, configure, monitor and maintain, a pool of 65 printers both networked and standalone. Repair and troubleshooting.

• Toshiba Phone systems Administration, Voice mail administration. Diagnostic Centers Of America - Boynton Beach, FL 04/06 to 04/07 Net/Exch Admin / PACS Admin PC Help Desk Manager

• Converted and Migrated from Small Business Server to Windows 2003 server/exchange 150 node and accounts.

• Setup, implemented and converted old UNIX based PACS system to new 2003 SQL Server based/Web based Dynamic Imaging/Emdeon/WebMD PACS system.

• Implemented Backup Exe backup system for 15 Terabyte Network SANS device.

• Purchasing agent for backend servers, pc, backup equipment and applications

• Designed setup, implemented Outlook For Web Access system from Exchange

• Application support, administration, and management for new web based PACS system

• Help Desk manager - 2 member staff for 3 site maintenance

• Constant management for anti-virus, upgrade, backup for complete network node/server farm. South Nassau Communities Hospital - Oceanside. NY MIS Department - 03/01 to 04/06 Jr Network Administrator

• Designed and setup Clinical Practice management software - Designed and built for a 15 member staff an Access application to help manage the practice. Application included staff review, certificate management and printing, inventory control. Patient scheduling. Patient charting info. Procedure code tracking, medical history tracking. Training scheduler

• Exchange Email, Active Directory - Initiated, setup, configuration, maintenance and backup of MS Exchange email server with active directory administration for over 500 active accounts. With POP3 administration. Encryption Server software configuration.

• VPN setup configuration and maintenance.. - Setup and configuration of VPN accounts, account maintenance, End user setup and support

• Wireless network setup/ access node configuration - Setup wireless networking through the hospital with 16 wireless access node and wireless server maintenance and configuration.

• Finger Print Authentication - Implemented, managed, password authentication through finger print recognition across multiple platforms for HIPAA compliancy for Doctor and Nurse’s lab access, email access. Patient account information access.

Self Insured Dental Services - 09/99 - 03/01/01 Network Engineer/Quality Assurance Application Specialist.

• Network Engineer.- TCP/IP setup configuration. Network Server, Exchange Email, Cat5 cabling, network printer setup. PC repair Application setup, trainer. .Database administrator. NT 4.0. Windows 2000 server setup, maintenance.

• Quality Assurance Analyst - Quality analysis, criteria setup and administration. Training program design and implementation.

• Purchasing Agent - Research, analysis, and purchasing agent for PC, network and application support. Implemented Automated Document retrieval program through high speed scanning Access Database tie-in.

• Application specialist - Robo Help application design and setup of Dental Medical documentation and coding procedurals. Designed and implemented Customer Service training etiquette Quality Assurance software. Access Data base setup, implementation, Chase Manhattan Bank - 01/91 - 09/99 Customer Service /Quality Assurance Application Manager. DBA

• Quality Assurance Analyst - Quality analysis, criteria setup and administration. Training program design and implementation for all of Credit Card Fraud division.

• Customer Service Supervisor - Supervised staff of 15; incoming call center for Credit Card security division.

• Application specialist / PC Network Setup - Microsoft Office Access database design setup implementation, design and development of internal credit card software application. Education/Training:

United States Air Force – 8 years programmer, network technician Clinton Community College/United States Air Force – Information Systems Management University Of Hawaii - Computer Network Management



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