Yesenia A. Torres

***** *. ******** ******* #****

Las Vegas, NV 89183

(773) 982- 1588 ad4w3w@r.postjobfree.com

Education

John F. Kennedy High School

Bronx New York City, New York

Cosmetics Experience

Counter Manager, Smashbox Cosmetics February 2015 – Present Macy’s Water Tower, Chicago, IL

Serve as an enthusiastic counter manager committed to the overall success of the counter and company. By ensuring we made our monthly goals and obtain a 20% increase over LY.

Provide customer service to clients in a fast paced environment contributing the clients overall memorable and pleasurable experience

Educate and assist clients with product knowledge and techniques on how to highlight their best features

Responsible for inspiring team members on product knowledge and develop strong partnerships with Impulse team, department managers and store managers

Customize makeup techniques for a diverse consumer population by educating clients on beauty driven makeup that follows trend

Manage assigned stock areas, replenish merchandise, open and close registers, and schedule appointments for clients Lead Beauty Adviser and Make-Up Artist, Macys Impulse May 2012 – February 2015 Macy’s Water Tower, Chicago, IL

Provided education to clients on modern make-up trends

Created custom power systems to meet client skincare needs

Successfully met weekly and monthly credit and sales goals

Assisted customers with opening Macy’s loyalty credit card accounts

Entered clients information into MyClient system to develop an ongoing relationship

Managed money through opening and closing of registers Sales Associate, United Colors of Benetton June 2008 – May 2012 Boutique, Chicago, IL

Greeted clients as they entered the store

Called clients and scheduled appointments to introduce new collections to build and expand their existing wardrobe

kept current all client information in Client Book

ensured that all merchandising standards were current and followed company schematic

facilitated retail socials to help create animation on all new collections Sales Management Experience

Counter Manager/Studio Leader, Estee Lauder Brands February 2015 – Present Smashbox Cosmetics, Chicago, IL

Trained employees on customer relations, performances, sales, and meeting studio goals

Directly coached sales associates through feedback sessions and performance evaluations to enhance overall job performance and skill development

Managed Studio, stock, and conference calls

Educated sales associates on makeup trends and effective sales techniques

Created a setting that enhanced intimate and loyal relationships between customers and staff Key Holder/United Colors of Benetton June 2008 – February 2015 Chicago, IL

Supervised sales, managed register, and made deposits

Checked invoices and stock, and reset floor sets

Assisted several locations with merchandising support while ensuring product availability and maximizing real estate Certifications

Makeup Application, Smashbox 2015 – Present

Airbrush Certified Levels 1,2,3, Muse Beauty Pro 2016 – Present

The Powder Group TPG 2017 — Present

*References are available upon request.

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