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Customer Service Medical Billing

Location:
Edinburgh, IN
Salary:
44,000
Posted:
April 10, 2024

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Resume:

LESLIE GRIGGS

*** ****. ******** **. *********, IN 46124

317-***-**** ad4w2s@r.postjobfree.com

PROFESSIONAL PROFILE

Well-regarded professional, backed by cross-functional healthcare, management, and leadership experience. Able to provide timely and accurate data to ensure reimbursement for patient services. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and assure patient privacy and confidentiality. Accustomed to working in fast-paced hospital environments. Customer service skills necessary to communicate effectively with patients and healthcare providers.

High Academic Honors Recognition / Dean's List.

Fluent in English, Spanish, and American Sign Language.

Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.

National CPR Foundation – Certified in CPR, BLS, AED, First Aid, and Bloodborne Pathogens.

Microsoft Office Applications (Word, Excel, PowerPoint, and Outlook).

Typing Speed – 90 WPM.

KEY QUALIFICATIONS

Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM HCPCS CPT)

Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs

Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers

Electronic Health Records (EHR) Electronic Medical Records (EMR)

Managed Care (HMO PPO POS) Workers Compensation Insurance Verification Insurance Claim Processing

CMS 1500 CMS 1450 (UB-04) Front Office Operations Medical Office Procedures Scheduling

EDUCATION

Ultimate Medical Academy Associate of Science Degree – Medical Billing and Coding, 2021

Mountain Region Home Health Services – Duffield, VA Home Health Aide / Patient Care Assistant, 2015

PROFESSIONAL EXPERIENCE

Comfort keepers Columbus, IN 04 2022 – presents

Office runner.

Taking care of patients needs.

Schedules

Appointments

Bills. Exc.

Continumm global llc/ remote position -08/2019

Medical Billing and Coding

icd10

worked for Aetna cvs.

Siho Insurance/ - Columbus,IN 09/2021

Billing and Coding claims

Third party adjustments

Talking with patients about Medicare

Walmart ǀ Retail Store – Columbus, IN 09/2021 – 2022

TA Stocking / Meat & Produce

§Stock inventory in meat & produce

§Orders items for department

§Handle claims for department

Dollar General ǀ Retail Store – Columbus, IN 01/2016 – 09/2021

Store Manager / Customer Service

Supervise employees, evaluate job performance, train new associates, manage inventory, and receive merchandise.

Account for receivables, process payroll, prepare bank drops, and fill out banking and end of day paperwork.

Open and close the store, and recruit, interview, dismiss, and select new employees.

Manage inbound and outbound calls, and communicate effectively with vendors, co-workers, staff, and customers.

Document using MS Excel and PowerPoint.

Stay focused during busy times and delegate tasks to employees to keep business running smoothly.

Assist customers with any questions, concerns, or complaints.

Private Duty Care – Columbus, IN 08/2015 – 03/2020

Mountain Region Home Health Services – Duffield, VA 11/2014 – 08/2015

Home Health Aide

Provided patient care, administered medication, helped pay bills, and balanced check book.

Took vital signs, and assisted with activities of daily living – personal hygiene, mobility, exercises, and feeding.

Answered incoming calls, took messages, handled light housekeeping duties, and prepared meals.

Completed daily logs documenting patient condition, changes in behavior, and activities.

Abided by HIPAA guidelines to protect privacy of confidential information.

Schneck Medical Center ǀ Hospital – Seymour, IN 01/2007 – 08/2009

Environmental Services

Cleaned patient rooms and any other areas assigned in accordance with procedures.

Worked independently with minimal supervision.

Promoted and engaged in proper safety and infection control practices.

Maintained and documented accurate inventory of necessary supplies.

Respected patient privacy and maintained confidentiality standards.

Fayette County Long Term Care Hospital – Vandalia, IL 02/2002 – 03/2007

Dietary Aide

Cooked and prepared food orders, payed close attention to detail to ensure accuracy of special dietary requirements, and maintained clean and sanitary conditions.

Ensured customers and families received the highest quality of service in an attentive and responsive manner.

Worked as part of a team and interacted with diverse customers and staff members.

VOLUNTEER EXPERIENCE

Bartholomew County Girls Slow Pitch Soft Ball – Columbus, IN 03/2017 – Present

Head Coach

Coach all ages from 9 to 18 years of age.

Follow rules, abide by code of ethics, and display and teach good sportsmanship.

Love Chapel Center – Columbus, IN 01/2007 – Present

Volunteer

Work together with other churches to provide outreach and assistance to those in need within the community.

Demonstrate sensitivity to issues of culture, adverse life circumstances, and crisis situations.

Columbus Transitional Care and Rehabilitation – Columbus, IN 01/2016 – 11/2018

Home Health Aide

Provided companionship, helped with feeding, and assisted with activities.

Showed respect, maintained a positive attitude, and observed and promoted facility rules.

Shelby County Athletics – Shelbyville, IN 09/2013 – 01/2014

Basketball Coach

Led the Girl's Division to a 3rd place win in the State finals.

Provided direction to achieve a high level of skill and appreciation for discipline, sportsmanship, and teamwork.



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