PROFESSIONAL SUMMARY

A young and enthusiastic professional with exposure in Store Operations management, have sound process knowledge of the Retail Store Management, Branding and Advertising, consistent track record in accepting challenges, ability to work in a multi-cultural and multi-functional environment, identifying and capturing market opportunities, driving the function as a profitable Strategic Business Unit and delivering significant results at par with the organizational goals.

CAREER OBJECTIVE

To utilize the exposure, experience and learning of General Business Management (Marketing and Operations,) across markets, in establishing standards within & outside the organization.

ACAMEDICS

DEGREE

KAKATIYA DEGREE

COLLEGE

KAKATIYA UNIVERSITY

2018

65%

INTER

NALANDA JUNIOR

COLLEGE,PASRA

BOARD OF INTERMEDIATE

EDUCATION AP

2013

67%

SSC

GOVT HIGH SCHOOL GOVINDRAOPET

BOARD OF SECONDARY EDUCATION

2011

53%

PROFESSIONAL EXPERIENCE

1

Organization: Reps Pharmaceutical

Sales officer

Duration: 2 years

Current Organization: Global Detective Agency.

Releationship Manager

Duration: 7 months

Job Responsibilities:

Maintain long-term relationships with clients through regular communication and personalised support.

sIdentify opportunities to enhance the client’s experience.

Generate additional business through cross-selling or upselling.

Promptly and effectively address client issues by coordinating with internal teams, especially with key account managers.

Continuously monitor client satisfaction levels by gathering feedback and conducting surveys or assessments.

Know the competition and market trends, and develop strategies to stay ahead.

Improve and meet sales targets through long-term customer retention.

These are all the expectations from a relationship manager with good experience.

CUSTOMER SATISFACTION:

Customer retention and grievance handling for enhancing the satisfaction level.

Interacting with customers and collating valuable feedback for service improvement.

STRENGTHS

Strong and adaptable communication skills required at different levels of hierarchy.

Effective logical and analytical abilities coupled with strong inter-personal skills.

Unique ability to adapt quickly to challenges and achieve set objectives.

Ability to co-ordinate multiple projects and meet deadlines.

Driven to learn and apply new ideas aligned with organizational goals.

PERSONAL PROFILE:

Name : KISHORE.K

Father’s name : YADAGIRI

Permanent address : Govindaraopet.

Date of Birth : 14-12-1995.

Sex : Male

Marital status : UnMarried

Languages known : English, Hindi, Telugu

Mobile no : 868-***-****

Date:

Place:

(KISHORE.K)

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