Rhonda Jackson

Roseville, CA *****

ad4w18@r.postjobfree.com

+1-916-***-****

• Broad range of experience which is adaptable to most business model.

• 5 years of customer support experience.

• Management and budgeting experience.

• iOS and Microsoft experience

• MESA tutor in college

• Reading tutor in college

• Disabled in 1997 due to Multiple Sclerosis. Multiple joint replacement surgeries due to steroid damage. Some fine motor skill losses, but it only took 25 years to put me back together. Work Experience

Senior Engineer

Lockheed Martin - Waterton, CO

May 1996 to October 1997

Member of the Mission Operations team for Mars Global Surveyor (MGS). The team flew the spacecraft to Mars. Responsibilities included testing, maintaining and commands for the MGS computer and data recorders. Additional support for vendor, staff and JPL/NASA meetings. MGS arrived at Mars in 10/1997. Parts Engineer

NASA Jet Propulsion Laboratory - Pasadena, CA

September 1990 to May 1996

1. Supported design engineers in parts selection. Testing the parts to ensure they would survive the environment.

2. Customer support for parts manufacturers with production problems or changes, scheduling, testing or delivery. Primarily with Motorola in Arizona.

3. Supported Monthly Management Reviews (MMRs), design reviews, parts reviews, testing reviews and vendor reviews.

Engineer

TRW Inc - Rancho Bernardo, CA

April 1988 to August 1989

Supported Setup and demonstration of YF23 fighter jet communications hardware for Defense Secretary Cheney at McDonnell Douglas in St. Louis, MO. Temporarily relocated to St. Louis for 9 months. Responsibilities include setup and daily operation of classified computer, hardware interface and communications hardware.

Engineer

TRW, Microelectronics Div. - Redondo Beach, CA

January 1987 to February 1988

1. Supported project management, worked manufacturing problems with process engineers. 2. Promoted to Supervisor of Wafer Test Lab. Supervised six technicians and one engineer. Worked equipment and personnel issues.

3. Promoted to Statistical Process Control (SPC) Coordinator for division. Taught SPC courses, managed budget and supported weekly management meetings.

Education

B.S. in Electrical Engineering

UC Irvine - Irvine, CA

September 1977 to June 1982

Skills

• Phone etiquette

• Computer skills

• Data entry

• Communication skills

• Customer service

• Writing skills

• Project management

• Windows

• Budgeting

• Supervising experience

• Manufacturing

• Laboratory experience

• iOS

• Operating Systems

Certifications and Licenses

Driver's License

October 1970 to October 2025

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