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Customer Service Grounds Maintenance

Location:
Pittsburgh, PA
Posted:
April 10, 2024

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Resume:

Patrick M. Graff

**** ***** ******

Allison Park, Pa 15101

412-***-****

ad4w04@r.postjobfree.com

Employment History

Express Employment Professionals 6/2014 to Present

Multiple positions

Through this employment staffing agency, I have obtained a number of positions. These range from general labor, customer service, forklift operation, shipping and receiving, and custom flooring removal and installation. I have also worked as a Houseman at Hilton, where I supported maintenance and housekeeping staff. I completed all assigned temporary positions as required. I have utilized this agency when needed.

Wildwood Country Club 4/2019 to 6/2020

Grounds Maintenance Crew

Worked as a member of the grounds maintenance crew. In this position I functioned as a member of a team, operating various types of equipment, in a number of settings. I was also required to do several tasks individually. Responsible for maintenance of approximately 170 acres of property. This job required the knowledge and safety of operating heavy equipment. It was also required at times to interact with the members in a respectful and professional manner.

Pine Creek Golf Center 6/2020 to 12/22

Grounds Maintenance Crew

In this position, I worked as a member of a crew who was responsible for the daily ongoing upkeep of the property. I operated a number of various types of machinery. This position required us to interact with the public daily.

Adams Manufacturing 12/20013-6/2014

Forklift Operator

Ran a forklift, as well as a clamp truck at a plastics injection molding company. This involved moving several pieces of product throughout the facility, as well as packaging the product on several types of machinery. Received OSHA certification in forklift operation while employed at this company.

Self Employed 5/2011-12/2013

Claim Investigator

Contracted with various Insurance companies to investigate, adjudicate, and medically manage clients with work related injuries. This involved fraud investigation, medical case management, and claim adjudication. Contact with multiple medical providers, attorneys, and employers.

Injured Workers Insurance Fund, Baltimore Maryland 8/2007-5/2011

Catastrophic Claims Adjuster

Responsible for managing a caseload of approximately 150 claimants. Specifically facilitating medical, financial and legal needs, for clients who sustained catastrophic work related injuries. This included, but was not limited to, spinal cord injuries, head trauma, and severe burn injuries. This position involved meeting daily with physicians, lawyers, claimants, and multiple health care providers, to ensure the client got the most favorable outcome.

Pennsylvania Auto Dealers Exchange, York Pennsylvania 6/2003-7/2007

Logistical Coordinator

Responsible for the receipt and processing of approximately 500 to 1000 vehicles, per week. Supervised a team of employees to assist me in this task. Responsible for basic maintenance on fleet of work vehicles. Member of the facility safety committee, to review and implement procedures to ensure a safe working environment. Member of first responder team, in the event of a medical emergency.

York Hospital, York Pennsylvania 11/2002-5/2003

Registered Nurse-Surgical Trauma

Performed duties, as a Registered Nurse in the regional trauma center. Performed direct patient care, with the assistance of a Licensed Practical Nurse, on patients with variety of conditions, including trauma, oncological issues, and bariatric issues.

Corvel Corporation, Baltimore Maryland 7/2000-11/2002

On-Site Medical Case Manager

Responsible for the on-site management of work related injury claims. This involved meeting with claimants, physicians, lawyers, and claims adjusters. Responsibilities also included reviewing accident site, and all relevant information to attempt to prevent further injuries.

Union Memorial Hospital, Baltimore Maryland 12/1995-6/2002

Registered Nurse- Emergency Department

Performed duties of a Registered Nurse, in an urban setting. Performed direct patient care, with the assistance of Licensed Practical Nurses, as well as Nursing Assistants to clients with a wide variety of conditions.

Education

North Allegheny High School- Graduated with general degree, 1991

University of Pittsburgh- Graduated with Bachelor of Science in Nursing, 1995

Grand Canyon University, Master of Science in Professional Counseling, (pending 2023)

Professional Certifications

Powered Industrial Truck Permit- obtained 4/19/2014

Associate in Claims-obtained 9/15/2010

PA-MMJ certification- obtained 2/17/2023

References

Available upon request

Volunteer Experience

Habitat for Humanity, Kaboom, Animal Friends, Extreme Home Makeover, Polar Bear Plunge



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