Michael Ramcharitar

** ******* **. *********,***. L0K1A0

Cell- 416-***-****

Email- ad4vyj@r.postjobfree.com

linkedin.com/in/michael-ramcharitar-78b2322b5

OBJECTIVE: To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.

Highly motivated and transformational and organizational leader

Excellent interpersonal communication with the ability to creatively defuse escalating situations and rectify issues quickly

Notable self-starter who effectively completes multiple tasks and is accustomed to fast paced team-oriented, and deadline-driven environments

Analytical thinker

SUMMARY OF QUALIFICATIONS:

Over 10 years of experience in customer service related positions within call center and office environments

Strong clerical skills in filing, paperwork, data management and business communication.

Great interpersonal and communication abilities

Possess problem solving skills, ensuring attention to detail

Ability to multitask in a fast paced environment

Experience performing independently and in a team-oriented environment

Knowledge of Microsoft Office applications (Word, Outlook)

Eager to learn new skills and able to handle changing priorities

Proficient writing and communication skills in preparing reports, memos and presentations as well as interviewing clients

EMPLOYMENT HISTORY:

2019- Present- Receiver Material Handler (RMH), Hubbell Canada

-Work in compliance with QC/ISO,PIP (Partners in Protection) and safety programs

-Experience in Scales, baler, RF, computer terminal, stretch wrap machine, cable cutting machine, pump truck, Drexel and ladder.

-Review weekly inventory charts, and recorded facility needs

-Read production schedule, work order, shipping order, or requisitions to determine items to be moved, gathered or distributed.

-Enhanced company reputation by making sure work areas were safe, and clean. Unpacked and assembled all new equipment and tools.

-Licenses for All Forklift operations ( Drexel, Raymond reach, Lift truck, Counter balance)

2018- 2019- Warehouse Manager, Sklar Peppler

-Responsible for maintaining the daily activities and operations of the store

-Oversee customer pickup and delivery

-Completed statistical information for special reports

-Oversee merchandise preparations for deliveries and pickups

-Engage in the hiring process for new personnel

-Maintain proper scheduling for all team members

-Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

-Provide and execute solutions for ongoing warehouse facility maintenance, organization, and improvements

-Directly ensure and maintain safe work environment throughout warehouse facility

2013- 2018 Forklift Driver/Material Handler- Nucap

-Ability to operate Lift truck, Cherry picker counter balance-narrow isle truck, Swing reach (Raymond Reach)

-Load and unload products from trailers using forklift trucks and other material handling equipment

-Maintained forklift equipment to ensure proper functioning of the equipment, performing routine pre and post inspections

-Deliver products to various units in safely and timely manner

-Study production schedule to determine material requirements movements and deliveries

-Record information regarding movements of supplies materials and finished products

-Completed forklift operator training annually, provided by company

2008-2013 Warehouse Manager, Broadway Flooring

-Managing stock control: the self-assured receipt, storage, retrieval and timely delivery of goods

-Shipment loading & transferring; document recording and data entry into system

-Planning, organizing and controlling of warehouse over-all operations.

-I ensured that the workplace’s health and safety requirements are met and took responsibility for the security of the building and stock.

-Maintain housekeeping of the warehouse and surrounding area.I offered proper management to the 10,000 square foot warehouse as well as operating 2 forklifts.

-Supervised and coordinated the unloading of inbound shipments as well as Verified required inbound/outbound paperwork with drivers ensuring the efficient and safe operation of all material handling equipment.

2006-2008 Experienced Mover, Driver, AMJ Campbell

-Experienced mover, driver (company crew vans and cube vans)& storage industry person.

-2 years experience /crew leader ability, packing and truck loading as well as sales experience.

-My main responsibilities are packing, loading, supervising, driving, inventorying and delivering office industrial commercial moving shipments.

-Excellent communication and people skills as well as I am able to assist in crew member training, operations and help with growing the business through sales functions.

2004-2006- Technical Support Specialist, The Fanuel Group- Telus

-Provided technical assistance and support to customers via phone and email, resolving hardware issues promptly and effectlvely

-Diagnosed and troubleshooted network connectivity problems,software issues and hardware malfunctions.

-Resolved technical issues in a timely manner.

-Received consistently positive feedback from customers for excellent service and problem solving skills

Education

2003-2004 University of Toronto- Full stack web design Certificate

1999-01 Centennial College- Toronto Ont, Computer Networking

1996-2000 Emery Colligate- Toronto, Ont.

Ontario Secondary School Diploma

Ontario Academic Credits Completed

Full stack web design certificate

LICENSES/ CERTIFICATES

-Forklift License

-Triple Pallet Jack License

-Full Stack Web design

REFERENCES: Available Upon Request

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