Customer Service Data Entry
Resume:
EMPLOYMENT HISTORY
Claims Processor, Wex Inc, Fargo, ND
Evaluated and processed health savings account claims meticulously Ensured strict adherence to policy provisions and legal requirements Delivered exceptional service to Wex clientele
Maintained high precision in claims adjudication
Contributed to client satisfaction and retention
Maximized compliance and service quality in insurance claim processing at Wex, driving client satisfaction. NOV 2016 - NOV 2018
Customer Service Agent, Noridian Healthcare Solutions, Fargo, ND Provided expert guidance on Medicare Part B billing Ensured precise submission of claims
Quickened reimbursement processes
Resolved complex billing inquiries
Improved provider experience
Ensured submission accuracy for Medicare Part B claims, reducing errors and improving processing time. OCT 2008 - NOV 2016
Billing Specialist, Magnum Transportation, Fargo, ND Managed LTL shipment billing, ensuring accurate and timely financial documentation Resolved customer inquiries swiftly, maintaining high satisfaction levels Implemented innovative solutions to streamline invoice processing Efficiently provided proof of delivery documents upon request Streamlined billing for LTL shipments, enhancing financial accuracy and customer trust. APR 2007 - OCT 2008
Temporary Worker, Addeco Staffing, Fargo, ND
Managed front office operations with efficiency
Provided top-notch customer service to visitors
Handled reception duties with professionalism
Exhibited strong organizational skills in event coordination NOV 2004 - APR 2007
Customer Service Representative, Express Press Printing, Fargo, ND Managed customer relationships and coordinated job scheduling Handled phone inquiries with professionalism and efficiency Oversaw material procurement ensuring timely delivery Boosted team productivity by providing comprehensive training Leveraged strong organizational and administrative abilities Oversaw material procurement with precision, ensuring project requirements were met efficiently. ND, Fargo, 58103
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LISA CHEZICK
DATA ENTRY/CUSTOMER SERVICE
PROFESSIONAL SUMMARY
With over 20 years of dedicated experience in billing, claims adjudication, and customer service, I excel in roles requiring meticulous attention to detail and an understanding of financial documentation and insurance policies. Proficient in Microsoft Office and equipped with a strong foundation in administrative tasks, my career showcases a history of streamlining processes, enhancing customer satisfaction, and implementing innovative solutions for efficiency. Seeking a Data Entry/Customer Service position, I am poised to leverage my expertise in a fast-paced environment, ensuring accuracy and dependability in every task. EDUCATION
AUG 1990 - MAY 1992
North Dakota State University-Main Campus, Fargo ND Did some college but did not graduate.
SKILLS
Time Management Team Player
Microsoft Office Problem-Solving
Printing Industry Experience Research Skills
Claims Processing Medicare Knowledge
Claims Evaluation Data Entry
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