EMPLOYMENT HISTORY

NOV **** - APR ****

Claims Processor, Wex Inc, Fargo, ND

Evaluated and processed health savings account claims meticulously Ensured strict adherence to policy provisions and legal requirements Delivered exceptional service to Wex clientele

Maintained high precision in claims adjudication

Contributed to client satisfaction and retention

Maximized compliance and service quality in insurance claim processing at Wex, driving client satisfaction. NOV 2016 - NOV 2018

Customer Service Agent, Noridian Healthcare Solutions, Fargo, ND Provided expert guidance on Medicare Part B billing Ensured precise submission of claims

Quickened reimbursement processes

Resolved complex billing inquiries

Improved provider experience

Ensured submission accuracy for Medicare Part B claims, reducing errors and improving processing time. OCT 2008 - NOV 2016

Billing Specialist, Magnum Transportation, Fargo, ND Managed LTL shipment billing, ensuring accurate and timely financial documentation Resolved customer inquiries swiftly, maintaining high satisfaction levels Implemented innovative solutions to streamline invoice processing Efficiently provided proof of delivery documents upon request Streamlined billing for LTL shipments, enhancing financial accuracy and customer trust. APR 2007 - OCT 2008

Temporary Worker, Addeco Staffing, Fargo, ND

Managed front office operations with efficiency

Provided top-notch customer service to visitors

Handled reception duties with professionalism

Exhibited strong organizational skills in event coordination NOV 2004 - APR 2007

Customer Service Representative, Express Press Printing, Fargo, ND Managed customer relationships and coordinated job scheduling Handled phone inquiries with professionalism and efficiency Oversaw material procurement ensuring timely delivery Boosted team productivity by providing comprehensive training Leveraged strong organizational and administrative abilities Oversaw material procurement with precision, ensuring project requirements were met efficiently. ND, Fargo, 58103

ad4vxk@r.postjobfree.com

701-***-****

LISA CHEZICK

DATA ENTRY/CUSTOMER SERVICE

PROFESSIONAL SUMMARY

With over 20 years of dedicated experience in billing, claims adjudication, and customer service, I excel in roles requiring meticulous attention to detail and an understanding of financial documentation and insurance policies. Proficient in Microsoft Office and equipped with a strong foundation in administrative tasks, my career showcases a history of streamlining processes, enhancing customer satisfaction, and implementing innovative solutions for efficiency. Seeking a Data Entry/Customer Service position, I am poised to leverage my expertise in a fast-paced environment, ensuring accuracy and dependability in every task. EDUCATION

AUG 1990 - MAY 1992

North Dakota State University-Main Campus, Fargo ND Did some college but did not graduate.

SKILLS

Time Management Team Player

Microsoft Office Problem-Solving

Printing Industry Experience Research Skills

Claims Processing Medicare Knowledge

Claims Evaluation Data Entry