DARLEEN RUTLEDGE

**** ********** ***** ****: 407-***-****

Orlando, FL 32832 Cell: 407-***-****

ad4vx1@r.postjobfree.com

OBJECTIVE

To obtain a position with an organization that will utilize my experience and success in management and compliance of regulations.

SUMMARY OF QUALIFICATIONS

Hands-on, results-oriented team player/leader that pays attention to details and follow-through.

Consistently meet or exceed goals.

Ensure safe and timely production of superb products which results in customer satisfaction and repeat and referral business.

Outstanding rapport with people from diverse backgrounds.

AREAS OF EXPERTISE

Production Management (start to completion)

Building, Training and Retaining Teams

Customer Satisfaction

Preparing and Monitoring Budgets

Quality Control / Quality Assurance

Improving Systems

Safety / Government Regulatory Compliance

Human Resources

EXPERIENCE

JAYCO INTERNATIONAL – Orlando, FL 2009 – Current

V.P. of Operations

Manage all aspects of production from start to completion in a 26,000 sq. ft. manufacturing facility for this company that manufactures (and installs) linens, bedding and draperies.

Clients are hospitals, cruise ships and hotels and include Peabody Group, Ritz Carlson, Biltmore, Starwood and Holiday Inn.

Hire, train, schedule, supervise and manage 78 production employees.

Conduct safety meetings and ensure compliance with all government regulations.

Prepare/monitor budgets and process payroll (with ADP software).

Handle scheduling and ordering of supplies.

Accomplishments:

Increased efficiency of production through restructuring of production layout in facility.

Instrumental in growth of company through manufacturing of quality products.

Ensure safety and meeting of deadlines.

PINNACLE / AMS – Orlando, FL 2005 – 2009

Investment Manager

Hired to turnaround low-occupancy and high delinquency rates on portfolio consisting of high-end conventional, tax credit and project based Section 8 properties.

Reported directly to Regional President and Regional Vice President.

Oversaw an average of 3,200 units within 10 multi-site properties (650 units at largest site).

Responsible for take-overs, rehabs and due diligence for new properties and new ownership.

Selected to serve as East Region Trainer for all Investment Managers (new and existing).

Hired, trained, supervised and evaluated up to 70 personnel.

Prepared and monitored annual budgets of income, expenses and capital improvements.

Supervised contractors and evaluated their performance.

Oversaw routine/preventative maintenance of properties and monitored work orders.

Ensured compliance with company policies/procedures and local, state and federal government regulations (i.e. OSHA, Workers Comp, Federal Wage and Hour Act).

Accomplishments:

Successful turnaround of all properties within 6 months; increased occupancy from low 80’s to 98% and decreased delinquencies to less than 2%.

Received company’s first President’s Award for outstanding performance (was in 2008).

NAHB Multi-family Finalist 2007 Pillar Award.

Designed and implemented Investment Managers Training Manual and Program.

Received 2006 Investment Manager of the Year Award (company-wide).

Initiated and implemented budget tracking system in 2005.

Received from HUD 2 Superior Ratings on 2 different properties; first person in company to receive Superior Ratings.

Scored very high on REAC inspections.

Darleen Rutledge Page Two

EXPERIENCE

(Continued)

RELIANCE MANAGEMENT SERVICES – Orlando, FL 1999 – 2005

[Began with Wendover Housing Partners in 1999 which merged with Reliance in 2000]

Regional Manager (Investment Manager)

Management of portfolio consisting of new construction tax credit properties (total of 11) entailed all aspects from ground up to Certificate of Occupancy.

Properties were located from Naples to Mount Dora and contained 225 to 450 units.

Handled hiring and training of all personnel (i.e. managers, assistant managers, maintenance, porters).

Accomplishments:

On all 11 properties, achieved owner’s goals on all properties; received recognition and bonuses.

GATEHOUSE MANAGEMENT – Orlando, FL 1994 – 1999

Director of Compliance

Newly created position for new construction, tax credit properties (12 apartment communities) located in Tampa, Clearwater, Bradenton and Orlando areas.

Hired, trained, motivated, supervised and evaluated 35 personnel in approving all residents and ensuring compliance with government regulations and company policies.

Accomplishments:

Always had perfect state audits with “no response”.

Set up system/procedures that increased efficiency.

RIDGEWOOD PROPERTIES – Orlando, FL 1990 – 1994

Community Manager

Managed this new weekly rental property (hotel) originally conceived for tourist clientele.

Handled marketing and sales; human resources for 22 personnel; collecting/depositing monies; OSHA and fire room inspections; ordering supplies; etc.

Accomplishments:

Developed and implemented successful marketing strategies focusing on corporate clientele that resulted in greater revenue and profits.

Exceeded occupancy goals.

AFFILIATIONS

Member of NEWH (hospitality industry network for women)

HCCP ( Housing Certified professional )

HMC ( Housing Manager for Project Base section 8

CAPS (Certified Apartment Supervisor)

COMPUTER SOFTWARE

MS Office (Word, Excel, PowerPoint, Outlook)

QuickBooks

Yardi Voyager

Onesite

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