Cathy M. Hobgood

Execu&ve Assistant/Office Manager

**** ******** *****, ***&ng, IN 46394

219-***-****

ad4vwv@r.postjobfree.com

Objec2ve:

Applicant with execu&ve assistant, management, coordina&on, and customer service with both medical and financial backgrounds seeking a management or administra&on posi&on that u&lizes communica&on, analy&cal thinking, problem solving, and mul&-tasking skills.

Employment History

Dynamic Healthcare; Skokie, IL 60076 – October 2005 to Present Office Manager - January 2017 to Present

Addi&onal Job Du&es: took over day to day running of accounts receivables department, billing department, and accounts payable department. Reviewing both AR and AP aging and conducted collec&on mee&ngs. In charge of hiring, training, reviews, and release of all employees. SeWng up new policies in all departments and standardizing employee manual. Created a standardized review schedule and policy. Work as administrator with all outside vendors, including handling all software changes and updated. Updated and revised IT company and set policies. Review payroll. Therapy Specialist and Corporate Human Resources and Accounts Payable - October 2005 to current Job Du&es: Coordinated both in-house and therapy companies to reconcile therapy charges and enter to resident records. Prepared billing of therapy for Medicare, Medicaid, and commercial insurance. Reviewed and balanced therapist &mecards for in-house. Reviewed and reconciled therapy bills to treatment logs for therapy companies. Created and maintained RUGs sheets to insure correct billing of Medicare A. Entered invoices and balanced vendor statements for corporate office. Maintained online lease automo&ve lease for corporate office. Maintained, balanced and allocated charges on for company credit card. Corporate check runs completed 3 &mes monthly. Maintained all employee insurance policies. Enrolled and terminated employees for health insurance, dental insurance, and life insurance for all employees. Handled Cobra repor&ng. Worked with insurance broker on renewal, open enrollment, and maintaining employee insurance rolls. Maintained, processed, and submi^ed all ACA repor&ng since incep&on of the federal program. Provided comprehensive administra&ve support for corporate and execu&ve leadership including expenses, scheduling, calendars, presenta&ons, and project management. Accounts Receivables Bookkeeper - March 2010 to December 2016 In addi&on to above du&es, took over corporate bookkeeping du&es for one skilled nursing facility. Addi&onal Job Du&es: Working closely with facility BOM to balance and maintain census. Working in first Rev and then Medi to maintain resident informa&on for Illinois Medicaid. Process income and level of care changes for IL Medicaid. Ran, reviewed and processed statements for all private payers and Hospice company billing. Cash applica&on. Midwest Physicians Center; Chicago, Illinois - August 2002 to November 2005 Pa2ent Representa2ve - August 2002 to November 2005 Job Du&es: Scheduling appointments for four doctors, laboratory, x-ray, and ultrasound. Gree&ng pa&ents, collec&ng co- payments and insurance informa&on. Maintenance of pa&ent charts and filing. Billing Medicare Part B and private insurance for appointments. Daily verifica&on of all billing and charges through Epic. Answer 4-line phone system. Assisted with payroll.

Mary Kay Cosme2cs; Midlothian, Illinois - March 1995 to January 2002 Independent Beauty Consultant - March 1995 to January 2002 Job Du&es: Direct sales and marke&ng of cosme&cs to consumers. Recrui&ng and training of new consultants. Customer service and sa&sfac&on, P&L statements, collec&ons of payments and sales tax, accoun&ng, inventory management, merchandising, telemarke&ng, adver&sing, scheduling, and general office work. Bell Federal Savings; Chicago, Illinois - February 1991 to March 1997 Customer Service Representa2ve- June 1995 to March 1997 Job Du&es: Manage re&rement accounts including IRA's, SEPP's, and KEOGHs, by performing distribu&ons, contribu&ons, and plan maintenance. Opening, closing, and servicing personal bank accounts, including checking, savings, and cer&ficates of deposit. Se^ling estate accounts. Responding to customer inquiries and customer sa&sfac&on. Bank Teller - February 1991 to June 1995

Job Du&es: Maintain and operate cash drawer. Customer assistance including deposits, withdrawals, cashier's checks, and bonds. Training tellers to assist customers.

ComputerLand; Chicago, Illinois – September 1990 to February 1991 Recep2onist - September 1990 to February 1991

Job Du&es: Answer 6-line phones system, scheduling appointments for sales staff, data entry, inventory management, and general office du&es. Assistant to store manager. Skills and Abili2es:

MS Office 365, including excel, word, outlook, and power point. Experience with Peachtree/Sage Accoun&ng.

Experienced with Point Click Care, both in applica&on and set up of financial program. Experienced with HDSI and IDX medical soYware

Type 60 words per minute

Ten-key adding machine

Effec&ve communica&on skills, both verbal and wri^en. Enjoys problem solving and grasps new skills quickly. Highly analy&cal.

Excellent mathema&cal background.

Highly organized.

Task orientated, self-starter.

Educa2on

University of Illinois at Chicago; Chicago, IL – September 1989 to June 1991 Major: Chemistry/Psychology

GPA 3.7

No Degree

Oak Forest High School; Oak Forest, IL – August 1985 to June 1989 High School Diploma, Challenge Curriculum

GPA 4.0

References

Available upon request

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