Delygha McGhee
ad4vw9@r.postjobfree.com
*** ***** **** *****, ******, GA 30606
(678) 906 - 7471
To work for a company that I can continue to grow and develop. Positive, motivated team member driven to boost company revenue through innovative management techniques. Organized and attention to detail, with 8 years of supervisor and management skills.
Experience
Education
5/2020 - Present
Shrees Daycare Center – Lead Teacher
Supervise a team of 30 employees
Prepare documents for each student daily log sheets.
Greet customers and providing excellent customer service.
Take inbound and outbound calls and troubleshooting patient complaints.
Keep records of daily and weekly goals and spreadsheets.
Ordering company supplies and keeping record.
Kept all records and documentation accurate and up to date with latest data to prevent errors
Create communication strategies to meet parent’s needs.
Update demographic information and process payments and copays
11/2017 – 3/2020
Jomar Transportation – WMS Supervisor
Supervise a team of 30 employees
Prepare SRM documents in conformance with Safety Management System Order.
Develop team communications and information for training and meetings.
Take inbound and outbound calls, and troubleshooting patient complaints
Keep records of daily and weekly goals and spreadsheets
Provide team building exercises
Kept all records and documentation accurate and up to date with latest data to prevent errors
Listen closely during team meeting to gain complete understanding of duties required for each shift
Create communication strategies to meet client objectives
Greet and check in patients
Update demographic information and process payments and copays
3/2013 – 10/2017
Fieldale Farms Cor. – Production Line Leader
Supervise production staff of 35 employees
Collaborate with internal teams to optimize operations across materials, handling, production and shipping.
Prepare, calibrate and monitored staff calls, and assisting with target goals
Greeting and check-in patients
Employee evaluations
Create efficient work schedules for each team member to maintain proper shift changes and deadlines
Evaluate employees’ strengths and assign tasks based on experience and training
Create daily sheet report for patient next day appointments
Order supplies for front office and floor techs
Excellent customer service to each patient and staff
2012
Central Georgia Technical College
Hawkinsville, GA
GED
Skills
Microsoft word
Communication Skills
Customer support
Leadership skills
Customer and team problem solving
Supervisor training
Critical thinking skills