MATTHEW FRYE

*** **** **** **, *** ** Asheville, NC 28806 828-***-**** ad4vw6@r.postjobfree.com

RETAIL OPERATIONS & MANAGEMENT LEADER

Budget & Cost Controls Project Management Process Improvements Team Leadership Multifaceted and proactive retail management professional with comprehensive experience in leadership of daily retail operations, budget and cost controls, sales and marketing, and customer service. Creative problem solver with demonstrated success in training and development of top-performing teams focused on reducing costs and quality service. Collaborative and hands-on leader with excellent communication and interpersonal abilities to build rapport with clients, staff, and other key stakeholders to resolve problems successfully and ensure positive customer relations. CORE COMPETENCIES

Retail Operations Management Budget & Cost Controls Strategic Business Solutions Logistics Management Resource Allocation Project Management Client Relations & Service Inventory Control & Management Staff Supervision/Training/Payroll/Performance Management Shipping & Receiving Process Improvements PROFESSIONAL EXPERIENCE

Southern Concrete Materials – Asheville, NC May 2017 - PRESENT Head Shipper /Dispatcher

Key Achievements:

Proven ability to learn at an accelerated pace along with willingness to work hours as the business demands. Demonstrated ability to remain professional in stressful situations and complete tasks. Extensive experience with logistics, payroll, and asset management. OTR CDL-A Driver - Hendersonville, NC September 2015 - May 2017 Key Achievements:

Successful navigation across country with exemplary on time delivery and safety record. Harrah’s Cherokee Casino – Cherokee, NC May 2011 – September 2015 Dual Rate Supervisor / Gaming Host

Key Achievements:

Provided leadership, training, scheduling, and performance management for staff of two. Saved 40% of allotted budget on high profile projects with completion ahead of schedule and below budget. Proactively assisted guests and developed key relationships to ensure positive customer relations. Successfully coached team member to a Role Model Rating, the highest rating in company. Nominated for Yonah Award – the highest award at Cherokee Family Dollar Stores September 2008 – May 2011

Store Manager - Atlanta, GA

Key Achievements:

Reduced inventory losses from 5.1% to 2.7% in first year. Revamped receiving schedule to optimize staffing and maximize sales that resulted in a 30% increase in sales volume. Enhanced efficiency and productivity in store with reduction in staff that reduced payroll by 10% week over week. Received Highest Comparable Sales and Most Improved Sales Awards. Store Manager - Cherokee, NC

Key Achievements:

Successfully introduced staffing changes and freight receiving times that increased sales by 15% weekly YOY. Reduced inventory losses from 2.69% to 1.10% over previous year. Achieved Highest Comparable Sales and Highest Profit for Year Awards. Quik Trip Convenience Stores – Atlanta, GA September 2003 - August 2008 Store Manager

Key Achievements:

Managed freight processing, inventory control, accounts payable, and sales. Proactively trained and scheduled staff to maximize productivity and ensure operational efficiency.