CHERYL JOSHUA

One Water Street Haverhill, MA ****0 ad4vv6@r.postjobfree.com 978-***-****

PROFILE:

An enthusiastic team player with willingness to accept new responsibilities and train

others. A natural ability to communicate with peoplea self-starter who works well

under pressureattentive to detail and follow through. A leader with strong business

ethics, decision making skills and a strong desire to succeed.

EXPERIENCE

:

Coldwell Banker Residential Brokerage 2004 - 2015

Haverhill/Georgetown, MA

H. J. Bergeron Real Estate, Inc. Hampstead, NH 1997 - 2004 - 2023

Realtor:

Responsible for all sales and marketing initiatives ensuring that communications and

marketing strategies reflect excellent service.

Develop proactive relations to promote sales including graphics, maintaining websites and

other initiatives to communicate with clients.

Strong networking activities and extensive experience in planning and implementing

strategic communication and marketing plans in the real estate business. This requires

strong leadership qualities, problem- solving abilities, research, precise attention to detail,

financing, knowledge of laws/codes and strong written and verbal communication.

Advise clients on market conditions, prices, mortgages, legal requirements and related

matters. Strong negotiating skills to navigate sales transactions to successful closings.

Moore Staffing Services Watts Water Technologies July 2023

Assigned to a 3-4 month temporary research project. Maintained excel data base.

Tracking and research of products with distributors, contractors and end users. Data

compiled until all information is obtained. Strong written and verbal communication with

vendors.

Worked directly with the Legal Department on legality issues and obtaining client

information for the mailing of certified letters and legal releases to customers.

Acted as a liaison between the company and customers.

Researched extensively, maintained detailed records on the participation of customers, parts

obtained, shipment of new products, legal releases and final payments to clients.

Advantage Reimbursement, LLC, Andover, MA 2011 - 2012

Reimbursement Coordinator:

Responsible for billing and collecting receivables servicing third party payers (commercial

and federal/states government sponsored programs) for Home Infusion and DME.

Analyze information and data for resolution including research and investigation of claims

to secure payment on outstanding invoices.

Knowledge of medical billing, procedure codes, and medical terminology.

Ability to identify discrepancies and monitor deficits in billing and collection activities to

maximize reimbursement potential, efficiency and profitability.

CHERYL JOSHUA

One Water Street Haverhill, MA 01830 978-***-**** Page 2 of 2

CCS Companies, Andover, MA 2008 2011

Customer Service Rep/Collections Specialist:

Consistently exceeded productivity, customer retention, and quality customer satisfaction

objectives. Earned top collection status repeatedly in different assignments.

Responsible for collections in various projects within the company for clients in banking,

medical and utilities, requiring excellent customer service, strong verbal and negotiating

skills.

Ability to make the transition from 1st party to 3rd party collections effectively.

Maintained compliances subject to state/federal regulations.

Requires accuracy, precise attention to detail, and strong problem-solving abilities.

Holy Family Hospital, Methuen, MA 1996 - 2005

Admitting Representative:

Responsible for all job functions pertaining to the outpatient admitting department.

This entailed the coordination of all insurance information, direct contact with all patients,

problem-solving, follow-up with both patients and physicians, knowledge of diagnosis and

procedure codes/medical terminology and maintaining confidential records.

The scheduling of surgical day care patients requiring a high degree of accuracy.

The NETWORK, Inc., Andover, MA 1988 - 1995

Publications Coordinator:

Responsible for all functions related to the publications department, including all inquires,

orders, problem solving, reports and research related issues.

Act as a liaison between clients and the organization.

Produce sales, inventory, tracking, and marketing analysis reports. Assisted as proposal

production coordinator.

Create and maintain vendor system, inventory control quotes, and direct purchasing of

publications.

Promote sales of publications through direct customer contact and promotional materials.

Work directly with printers to oversee production of all reprinted materials and books.

EDUCATION

Northern Essex Community College, Haverhill, MA

Associates Degree, Business

States of New Hampshire & Mass Realtors License

Contact this candidate