Jamesha Pixley

CUSTOMER SERVICE SPECIALIST

CONTACT

302-***-**** ad4vu7@r.postjobfree.com

PROFILE

Highly motivated and customer-focused professional seeking a customer service position either on site or remote. Offering exceptional communication skills, a strong work ethic, and a passion for delivering outstanding customer experiences. Eager to contribute to a dynamic team and provide top-notch service to customers.

SKILLS

Microsoft Office Suite (Word, Excel, PowerPoint) Zoom, Slack, and Microsoft Teams, Data Entry, Customer Service, Management & Supervisory skills, Conflict Resolution, Leadership, Manage Customer Accounts, Full cycle accounting

EXPERIENCE

Business Owner, Manager, Hairstylist

Done Up Right Salon, Brandywine, MD

January 2014- Present

Successfully launched and operated a hair salon from inception to profitability. Demonstrated strong leadership and decision-making skills in managing all aspects of the business, including operations, finance, marketing, and customer service. Oversaw a team of 1-5 employees, fostering a positive work environment and ensuring high-quality service delivery. Managed budgets, financial forecasting, and inventory control to optimize profitability and minimize expenses. Cultivated and maintained strong relationships with clients, suppliers, and stakeholders, resulting in a loyal customer base and repeat business.

Hair Braider

Iconz for Kids Hair Salon, Upper Marlboro, MD

September 2010- December 2013

Provided exceptional customer service, assisting customers with product selection, and offering personalized recommendations. Processed customer transactions accurately and efficiently, ensuring a seamless checkout experience. Maintained a clean and organized sales floor, restocking merchandise as needed. Actively participated in team meetings and training sessions to enhance product knowledge and sales techniques. Consistently met and exceeded sales goals, earning recognition for outstanding performance

References Furnished Upon Request

EDUCATION

Cosmetology Graduate

Valedictorian

Bennett Career Institute Washington, DC

2016

General Educational Development Diploma

2005

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