Boama Osei-Owusu

Versatile professional with expertise in Customer Service, Google sheet, Scrum,

Hospitality, Front desk, Accounting, Office Management, Sales, and Microsoft Office. Bronx, NY 10460

ad4vt8@r.postjobfree.com

+1-646-***-****

I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines.

Authorized to work in the US for any employer

Work Experience

Night Auditor/Front Desk Agent

Holiday Inn - Manhattan, NY

June 2023 to Present

1. Audits the daily guest ledger · Handles all end-of-day accounting functions including posting daily room rates and room tax · Ensures accuracy of all charges 2. checking in guests, handling their requests and taking reservations 3. Balance all front office accounts.

4. Generate operational and managerial reports.

Front Desk Associate

Grand Concourse Residence - Bronx, NY

March 2021 to June 2022

1. Greet and welcome guests upon arrival.

2. Answer, screen and forward incoming phone calls. 3. Provide basic and accurate information in-person and via phone/email. 4. Receive, sort and distribute daily mail/deliveries 5.

Cashier

Westerly Natural Market - New York, NY

March 2020 to May 2022

1. processing and receiving payments and issuing receipts to customers as they leave with their purchases

2. Provides a positive customer experience with fair, friendly, and courteous service. 3. Resolves customer issues and answers questions

4. Processes return transactions.

Accounts Assistant

National Health Insurance Authority - Kumasi

February 2009 to September 2019

1. Monitoring daily communications and answering any queries 2. Preparing statutory accounts.

3. Ensuring payments, amounts and records are correct. 4. Working with spreadsheets, sales and purchase ledgers and journals. 5. Recording and filing cash transactions.

Education

Bachelor's degree in Accounting

Atlantic International Unversity - Honolulu, HI

March 2020 to Present

Diploma in Accounting and Finance

Institute of Commercial Management - Birmingham

June 2008 to August 2009

High school diploma

Osei Tutu Secondary School - Ghana

February 2000 to August 2002

Skills

• Microsoft Word

• Office management

• Presentation skills

• Microsoft Excel

• Google sheet

• Scrum

Languages

• English - Expert

Certifications and Licenses

Guard Card

Present

Driver's License

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