ABDUL QADIR SHAIKH, MBA(HR), SHRM-CP

Dubai, United Arab Emirates

Mobile # (971-**-***-****

Email : ad4vhp@r.postjobfree.com

https://www.linkedin.com/in/abdul-qadir-shaikh-6618549/ HUMAN CAPITAL MANAGEMENT HR OPERATIONS TALENT ACQUISITION

DIVERSITY & INCLUSION

LEADERSHIP PROFILE

20+ Years of Expertise in Human

Capital and Retail Operations

Extensive Hypermarket

Supermarket, QSR, Furniture &

Fashion Retail, Diversified

Investment Business experience

Multi Country expertise

SKILLS

Communication & Interpersonal

Proactive & Positive

Creative & Flexible

People & Process oriented

Negotiation & Results driven

Listening, Counselling & Coaching

Leader & Advisor

Project & Performance Mgt

HRM knowledge and expertise

HR Metrics

PROFILE

A Highly ethical and efficient Human Capital Professional with extensive work experience in Middle East and India. Experience has been in progressively senior HR roles in Food, Fashion, QSR, Furniture, Commercial Operations and Shared Service organizations. Other non-HR specific roles were held in the Retail Operations sectors.

Key strengths lie in Organizational Development, Reward Management, Talent and Performance management, Diversity & Inclusion initiatives, HR start-ups, Shared Service Center set-up, and Talent Resourcing.

Provided key HR partnership and leadership to drive business strategy in dynamic and growing businesses and regions. This has included organizational realignments and restructuring to create simplified, lean and effective organizations, Change management, Employee Engagement, Organization communication strategies and alignment of Total Reward to organizational strategy. Received different recognition and awards for leadership on various initiatives. Specialties: Organizational Development, Performance Management, Talent Management, Diversity & Inclusion, Learning & Development, HR Process simplification, HR System and GCC Labour law.

A Business Focused HR Leader with a verifiable track record of success in integrating HR practices in line with business objectives and goals. CAREER HIGHLIGHTS

Organisation Analysis and

requirements gathering.

Budgeting and Manpower plan

Finalise Org Structure

Updating and implementation.

of JD’s and KPI’s for leadership

team.

Updated the onboarding material

as per the new Labour Laws.

Induction and Orientation

Implemented the Employee

Engagement Calendar

Employee Satisfaction Survey

Introduced Employee Referral

Program and Internal Job Posting

Policies, Process and SOP’s

PROFESSIONAL EXPERIENCE

Investment Group, Abu Dhabi, UAE Feb 2022 till date Director - HR Reporting to Group CEO

INVESTMENT GROUP is a newly born well-resourced and strongly supported agribusiness investment company based in the UAE, undertaking investment, development, establishment and management of agricultural production and processing.

Deliver HR Leadership on both strategic and operational levels through interpersonal communication, organizational and managerial abilities.

Overall strategic view, but also hands-on approach to implement formalised corporate process, policy and systems.

Promotes diverse and inclusive workplace cultures. For more engaged, innovation and happy employees.

Creating and executing Organisation design, workforce and succession planning, talent management and professional development projects.

Reviewing HR processes, policies and SOP's on both strategic and operational levels such as recruitment, employee relations, orientation and managing key HR activities on a daily basis.

Developed and carried out Employee Satisfaction and Engagement Survey and addressed the employee grievances to the management with solutions.

Leading the Employee Life Cycle (Onboarding till exit)

Developing the Performance Appraisal from scratch to evaluate the employees on the basis of set goals and KPI’s.

Supervise the processing of payroll for 350 employees with a total payout of 2.8 million in salaries.

L & D Vendor Negotiations & Finalisation.

Led the Government relation department and monitored all the legal documents. CAREER HIGHLIGHTS

Reduced employee turnover by

20% through implementation of

employee engagement program,

talent sharing, internal job

posting & succession planning.

Contributed to the development

and implementation of new

policies and procedures based on

corporate guidelines for HR

Processes.

Got award of Best Country HR

Manager for year 2018-19 from

Group CHRO among all HR

Managers in GCC.

Got promoted in 15 months from

Country HR Manager – UAE to

Senior Manager HR Operations

for Non KSA Region.

CAREER HIGHLIGHTS

Successfully migrated 1350

employees

Completed orientation on

new company culture for all

employees

Legal transfer of

employees to new

company

BMA International – RedTag Twenty4, Dubai, UAE Oct 2018-Feb 2022 Senior HR Manager - (Non KSA Countries & HRSS) Reporting to Group CHRO Senior Manager for one of the valued fashion retailers in the region with 191+ stores across the GCC. Handling HR Operations and Employee Life Cycle for 53+ stores for 950+ employees in Non KSA (UAE, KWT, BAH, OMN & QTR) countries, Group Payroll and HR for BMA Capital Corp.

Led Manpower Planning, Budgeting, MIS & Analytics. Prepare, review or modify ERE budgets. Compared the past 2 years data with present Trading Area, Projected Sales, Proposed staff, Staff per Sq. M and Staff Productivity. Responsibility for Brand / Country P&L and HR Budget for 950+ people across Non KSA markets (UAE, Oman, Kuwait, Qatar, Bahrain).

Managing end to end Employee Life Cycle from recruitment, on-boarding, development, engagement, retention, and separation.

Talent Acquisition and Cost-effective end-to-end recruitment. Vendor standardization in line with Group requirements. Implemented Talent Sharing for optimum manpower utilization.

Create and support a continuous improvement environment for HR activities within the Business, driving performance management via a clearly defined plan for all the Non KSA Countries.

Ensure compliance with HR policy is maintained; review and strengthen business internal controls and procedures; drive compliance of DOA and provide leadership on process and governance.

Ensure the Employee Engagement Calendar is followed religiously.

Conduct weekly Country HR Meeting to address key HR issues are under control. Employee grievance, important documentation are processing timelines, adherence to regulatory compliance, and department supplies can all be addressed as a group.

Manage ER issues across the business in line with policy. Mentor and advise line managers across the business on all people related matters. Focus on measuring employee engagement of business units and take actions necessary to improve.

Driving error free Payroll end-to-end process for 5000 employees with an 18.8 M

(RT 16.2 M. T4 2.3 M and SAVERS 2.5 K) salary payments monthly with 6 payroll staff reporting.

Monitor internal HR systems and database Management, Analytics & Audit. Monitor key HR metrics. Analyze/evaluate monthly attrition report in order to improve and make recommendations for a better work environment. Provide line management with regular reporting of employee costs, delivering guidance and controls for financial manpower decisions.

Monthly HR Meeting with Management team to discuss the monthly HRIS reports.

Ensure compliance with Country laws, regulations, and other requirements.

Maintain Nationalisation (Bahrain and Oman) focus ensuring diversification goals are reinforced and achieved.

Advisor support to the Leadership team and mentor for the staff across all departments.

MAF Retail (Carrefour Hypermarkets), Dubai, UAE June 2017 – Sept 2018 Human Capital Manager (Integration) Reporting to General Manager HC Carrefour is a household name around the world. The Middle East operations are under Majid Al Futtaim, one of the largest retail conglomerates in the region with hundreds of stores across the Middle East.

Reporting to the Vice President (Human Capital), and a pivotal part of the integration team holding the responsibility of migrating all employees of the erstwhile Fucom International into Majid Al Futtaim Retail consequent to the takeover of the Geant Hypermarket by Carrefour.

Ensured peak operational readiness and performance by the entire team through orientation and training programs.

Managed the entire documentation including visa transfers, accruals, personal files, EOS for all the migrating employees.

Implemented new labor contracts & visa transfer process for all the employees in transition.

CAREER HIGHLIGHTS

Developed Job Descriptions

and KRA for all positions

Designed & Implemented

policies & procedures

Established Internal customer

SLA’s

Successfully completed 100%

recruitment for 3

Hypermarkets and 8

Supermarkets

Implemented HRIS (RAMCO)

FUCOM (Geant Hypermarket), Dubai, UAE Feb 2014 - May 2017 Various HR Positions

Future Commerce (FUCOM) is one of UAE’s leading retailers that used to own the Hypermarket brand “Geant” which was subsequently taken over by Majid Al Futtaim

(Carrefour).

As Country HR Manager (UAE) Reporting to Country General Manager

Efficiently managed the entire HR operations covering 1350 employees across 11 stores across the UAE.

Created HR operational strategies including estimation, forecasting and anticipation of requirements, trends and variances.

Utilized data analysis and performance metrics to identify high value improvement opportunities leading to long & short-term planning.

Created business intelligence, workforce analytics and HR reporting systems to strengthen decision support systems.

Led HR Governance and ensured complete compliance with labor and other regulatory requirements

As Group Staffing Manager Reporting to CHRO

Reporting to the GCHRO, I supported the Corporate office with processes and systems related to optimization of services.

Achieved vendor standardization in line with Group requirements resulting in cost effective services with higher productivity

Substantially reduced recruitment costs by adopting innovative methods of volume recruitment.

Implemented Talent Sharing in Food & Fashion for optimum manpower utilization. As HR Business Partner Reporting to CHRO

Led Manpower Budgeting at the Corporate level.

Created / Update HR policies and procedures on regular basis.

HR operations at Corporate Office

CAREER HIGHLIGHTS

Recorded the highest turnover.

Achieved above plan sales for

both the stores.

Stock losses and operational

expenses were maintained

under planned budgets.

TATA Trent (Star Bazaar Hypermarket), INDIA Sep 2012 - Jan 2014 Manager Operations Regional Head - Operations

A chain of Supermarkets and Hypermarkets all over India, Star Bazaar is promoted by TATA Retail Ltd, a 100% subsidiary of Tata Sons. Woolworths, one of the world’s leading retailers, provides technical and strategic sourcing support, ensuring that you buy nothing but the best.

Spearheading a business of 2 Hyper Markets with turnover of 61 Crores PA with a total size of 1.55 lacs sq. f.t

Analyzing sales figures and forecasting future sales volumes to maximize profits.

Driving Sales & Operations in the region by closely working with cross-functional teams such as Visual Merchandising (VM), Projects, HR, Marketing, Loss Prevention, Health & Safety Team and Supply chain.

Using information technology to record sales figures, for data analysis and forward planning; maintaining sales records and other MIS reports for inventory control; tracking segment-wise inventory level.

Managing stock levels and stock control; Touring the sales floor regularly, talking to and customers, and identifying or resolving urgent issues.

Achieved highest sales for both the stores in a month with an overall gross margin.

Reduced the staff headcount by calculating the sales /sq. ft.

Reduce the operating cost. Working on the operational losses (Dump & shrink) to reduce it and bring it to the company benchmark.

Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance.

CAREER HIGHLIGHTS

On time opening of 2

Hypermarkets (Vashi and Nasik)

Achieved above plan sales for

the stores.

Attained store profitability &

100% SOP adherence

ADITYA BIRLA RETAIL (More Hypermarket), INDIA Sep 2009 - Aug 2012 Store Manager Area Manager

More Retail Limited ventured into food and grocery retail in 2007 through the acquisition of Trinethra Super Retail and subsequently expanded its presence nationally under the brand

"more” across Supermarkets & Hypermarkets. There are currently 494 Supermarkets and 20 Hypermarkets which aims to offer a shopping experience that delivers unbeatable value and quality.

Managed 1 store in Nasik, Maharashtra - India with 56,000 sq. ft. & turnover of 6 crore & total manpower -135 junior and senior staffs.

Driving Sales, Profitability & Ensuring smooth operations in the store.

Achieved targets of revenue and quantity for each product category and models as per the business share from each retail chain

Created periodic reports to identify trends and ensured stores are on the correct growth curve; developed sales department budget, determined appropriate staffing levels and identified ideal marketing expenditures.

Skilled in sustaining a dynamic environment that fosters development and motivates performance amongst team members

Ensuring standards for quality, customer service and health and safety are met; Resolving health and safety, legal and security issues.

Organizing special promotions, displays and events.

Responding to customer complaints and comments. CAREER HIGHLIGHTS

2000+ employees recruited

Developed Employee

Induction & Onboarding

Process

Recommended &

developed Policies and

SOP’s

Revised & Implemented

Performance Appraisal forms

and process

Fawaz Al Hokair Group, Geant Hypermarkets, Riyadh, Saudi Arabia HR Consultant Jan 2005-Dec 2008

FUCOM (Retail Arabia), Geant Hypermarkets, Manama, Bahrain Country HR Manager- Bahrain Dec 1999-Dec 2004

Continent Hypermarket (Majid Al Futtaim Retail), Dubai, UAE HR Executive Oct 1998-Dec 1999

LANGUAGES

English, Hindi Marathi

(Read, Write & Speak)

Arabic & Tamil

(Speak and

Understand)

DRIVING LICIENCES

UAE, KSA, BAH and INDIA

REFERENCES

Available Upon Request

EDUCATION

MBA – Human Resources – INDIA 2013 – 2015

Master’s degree – Accounting and Business Management, INDIA 1992 – 1994

Bachelor’s degree - Accounting and Business Management, INDIA 1989 – 1992 CERTIFICATIONS

Six Thinking Hats by Dr. Sunil Gupta – Dec 2021

SHRM-CP, Dubai, UAE – 2015

Core HR Training Program - India

Certification in Retail Services and Operations Management – India

Train the Trainer – Bahrain

Contact this candidate