SHASTA ANN BELL

**** **** ***** *********,

CHICAGO, ILLINOIS, 60626-4340

ad4vgo@r.postjobfree.com

515-***-****

OBJECTIVE

Obtain a position as a programmer/analyst that provides an opportunity to utilize mainframe skill set (namely COBOL, CICS, DB2, JCL, etc.), while providing opportunities to expand my skillset.

EDUCATION

Computer Information Systems, Bachelor of Science August 1986 – August 1990

Tulane University, New Orleans, Louisiana

GPA 3.0/4.0

EXPERIENCE

Consultant/Mainframe Programmer Analyst November 2021 – Present

Maximus, Chicago, Illinois

Responsibilities include:

~ Maintaining and enhancing online and batch applications for Treasury Department client.

~ Provide project support using full lifecycle from requirements gathering to production implementation.

~ Provide documentation of lightly documented processes that are needed to support applications in the future.

Using Office Suite, Endevor, COBOL 6.1, JCL, DB2, CICS and VSAM.

Software Developer/Programmer Analyst

November 2014 – June 2022

Railroad Retirement Board, Chicago, Illinois

Responsibilities include:

~ Maintaining batch and online applications for Railroad employees’ social security equivalent.

~ Provide production support to trouble shoot production errors. Determine what is required and where, and make the necessary changes and efficiently test updates.

~ Provide project support using full lifecycle from requirements gathering to production implementation.

~ Provide documentation of lightly documented applications.

Using Office Suite, Endevor, COBOL, DB2, CICS, JCL, and IBM Debug to conduct changes on the mainframe.

Consultant, May 2012 – October 2018

IBM, Lansing, MI

Programmer Analyst Chicago, Illinois CMS Feb 2018 - Oct 2018

Responsibilities include:

~ Maintaining batch processing for Medicare and Medicaid transactions.

~ Requires ability to analyze problem and make the appropriate changes/additions to the JCL/code calculate payments for Medicaid beneficiaries in the Medicare Advantage program.

Using Cobol, DB2, JCL, Endevor and other mainframe tools to conduct day to day business changes.

Programmer Analyst Chicago, Illinois HCSC November 2017 – Feb 2018

Responsibilities include:

~ Maintaining transactions for Reverse Eligibility application (MCQ (Medicare) and ASP).

~ Requires ability to analyze problem and make the appropriate changes/additions to the JCL/code that enables or disables information concerning healthcare eligibility.

Using Cobol, DB2, CICS, JCL, Endevor and other mainframe tools to conduct day to day business changes.

Data Analyst Lansing, Michigan IBM internal May 2012 – October 2017

Responsibilities include:

~ Maintaining database information for IBMs Global Procurement applications.

~ Requires ability to analyze logical/physical database models and make the appropriate changes/additions to the tables that enables business partners, vendors, etc the ability to access information using the online Procurement applications (website, reporting, etc).

Using Excel, REXX, DB2/DB2 Client, DML, QMF & SPUFI to conduct day to day business changes.

Consultant, October 2006 – April 2012

Accenture, Chicago, Illinois

Program Manager HCSC, Chicago, IL April 2011 – January 2012

Responsibilities include:

~ Drive efforts to ensure Application Performance Management (APM) and Environment teams’ deliverables were accurate and timely. Included working with project managers to determine the needs for each project and lifecycle timelines/dates and allocation of resources throughout the life of the project, as well as, working with environment coordinators to ensure access to resources they required to build out environments (mainframe and distributed – code changes to COBOL/DB2/CICS/batch mainframe applications, client level JAVA code and alterations to infrastructures to accommodate new updates) for each project.

~Assigning resources to known projects and put together budget to reflect the team’s needs for calendar year 2012 and beyond.

~Implemented monthly team meetings which included overall status, training and employee recognition.

~Implemented lunch and learn sessions for teams based upon solicited feedback from APM and Environment team needs.

Utilized: Windows 7, Microsoft Office 2010, Lotus Notes, and Microsoft Project. With extensive use of Excel and PowerPoint.

Data Access Control Team (DACT) Build Lead Highmark Pittsburgh, PA June 2008 – February 2011

Responsibilities include:

~ Drive efforts to deliver Data Entity Services application, identify client requirements, construct conceptual and design specs that’s used to derive working code.

~ Ensure unit test the components built to the level of satisfying all parties.

~ Support and troubleshoot the components built and client’s access to these applications

~ Apprise direct leadership of status gathered from team members, issues and risks faced with construction efforts.

~ Care, mentor, and steward the members of my team.

~ Functioning as a part of the team, while performing as the team lead.

~ Support miscellaneous DACT duties and responsibilities as they arise.

~ Coordinate with the clients multiple domain teams to facilitate construction and transition when development is over.

~ Track team's construction progress, and report to direct leadership.

~ Provide coordination between groups and leadership to drive and promote DACT efforts.

Utilized: COBOL, CICS, Xpeditor batch/online, Endevor, Insync, Freeze Frame, Omegamon, SQL/DB2, JCL, Websphere MQ, IDT, and IMS.

Technical lead Salt River Project Tempe, AZ Feb 2008 –June 2008

Responsibilities included: Lead for Outage Management System (OMS) and Production Support project. Acted as a liaison between the offshore resources and the client. Responsible for learning client's system and nature of the changes required for each of the projects. Provided tech lead support in the following areas:

~ Provide initial analysis of problems encountered by offshore resources during development/unit testing/system testing,

~ Escalate issues encountered by offshore resources to client resources for further directions, on an as needed basis,

~ Aid in coordination of delivery and migration of changed modules from one environment to another, and,

~ Made coding changes and conducted unit and system testing of those modules,

~ Aid in providing documentation/forms client required during the various stages of the lifecycle.

Utilized: HTML, CICS, COBOL, DB2, SCLM, BMC, FileAid for DB2.

Mainframe Developer/Programmer Analyst Nationwide Des Moines, IA Oct 2007 - Dec 2007

Responsible for creating technical specifications, coding, and testing online and batch changes to the HOMEOWNERS line of business to add the ability to automate the process to change the insurance agent assigned to a policy or group of policies.

~ Provided client w/ the capability to change a policy's assignment in Homeowners line of business as required as a part of the client's business requirements.

~ Prepared technical specs, performed coding of modules w/ 100% compliance to Nationwide's coding standards, and conducted unit testing of my code and the code of others.

~ Delivery timelines were adhered to and high quality deliverables were provided. Issues were proactively handled and escalated as needs arise.

~ Provided proper and timely status updates to supervisor and other stakeholders

~ Coded and tested batch/CICS modules that provided the client the ability to:

(a) Change a policy's insurance agent assignment,

(b) Provide historical tracking of the policy's reassignment,

(c) Alter commissions to retroactively split between the previous and current insurance agent (if required),

(d) And alter output from batch cycle processing to incorporate insurance agent transfer information in the downstream processes.

Utilized COBOL, CICS, Changeman, DB2, IBM Debugger, FILEAID, BMC Catalog Manager, etc in mainframe environment.

Mainframe Programmer/Analyst Nationwide Des Moines, IA Nov 2006 - Oct 2007

Initially responsible for altering code for prototype and conducted unit, integration and performance tests for the prototype. Became the go to person if problems were encountered w/in the system - which included determining problem, assess/assign responsibility, and follow-up/confirm problem resolution.

Review requirements and design, code and test the requirements changes for phase 1 of Credit report retrieval system. Created technical design specifications, coded and unit tested CICS modules, and supported integration and system testing for Commercial Segmentation project to provide services to retrieve a company’s credit report information from the vendor as a part of the quote process.

~ Instrumental in providing client w/ the capability to access external vendor applications to retrieve information required as a part of the client's business requirements.

~ Prepared detailed design document, performed coding, unit/integration testing, self reviews for design documents, code and performed peer review for team deliverables.

~ Adhered to delivery timelines, creating high quality deliverables, and

provided support for system testing, release testing support.

~Go to person concerning issues encountered during unit and integration testing, responsible for assess/assign problem as well as following up to ensure problem accurately resolved.

~ Handled issues proactively and escalate all the issue of concern proactively.

~ Provided proper and timely status updates to supervisor and other stakeholders concerning projects progress as well as issues or risks

~ Used design tool Rational Rose for designing the artifacts which includes use case diagrams, activity diagrams, sequence diagrams, component diagrams etc..

~ Built modules in compliance with Nationwide coding standards. This system included 100% new development. Responsible for coding and unit testing for several CICS modules that provided the client the following:

(a) Designed and coded CICS modules that invoked a PCII Consumer Endpoint (CE) to access web services from an outside vendor. This access required the conversion of search criteria information contained in a COBOL copybook into a stream of well-formed XML and the forwarding of the XML stream for transmittal as a request.

(b) Modules then captured the resulting XML stream returned from the vendor, converted it from XML to COBOL copybook format and stored the credit information in DB2 tables for future access.

(c) Designed and coded CICS modules that invoked IBM DataStage to convert XML to COBOL and vice versa.

~ Utilized COBOL, CICS, Changeman, DB2, IBM Debugger, FILEAID, XML/XSD, etc in mainframe environment.

Mainframe Programmer/Analyst September 2003 – October 2006

Principal Financial Group, Des Moines, Iowa

Worked on Project’s team - responsibilities included the following:

~Enhancements & maintenance of administrative and backend processing for the pension component of a financial company.

~Responsibilities included utilizing the full life cycle and on call coverage.

Utilized: CICS, COBOL II, DB2/UDB, VSAM, MVS JCL, Syncsort, & INSYNC in OS/390 & Windows 2000 environments. Panvalet, BMC, InterTest and Smartest are some of the tools used to accomplish assigned tasks.

Consultant August 2001 – January 2002

Modis, Oak Brook, Illinois

Worked on project at Citibank - responsibilities included the following:

~Made alterations to the online authorizations, backend processing and disaster recovery processing for a credit card company.

~Assignments required analysis, design, coding, testing, documentation, as well as implementation.

Utilized - CICS, COBOL II, DB2/UDB, VSAM, MVS JCL, Syncsort, & Fileaid used in OS/390 & Windows 95 environments.

Consultant October 2000 – March 2001

TMP Worldwide, Chicago, Illinois

Worked on project at Blue Cross/Blue Shield - responsibilities included the following:

~Updated batch claims and reporting processes of a healthcare company for HIPAA compliance.

~Tasks included every component of the full life cycle – from analysis to implementation & documentation.

~Projects assigned included individual projects as well as team collaborations.

Utilized COBOL II, DB2/UDB, VSAM, MVS JCL, Syncsort, Intertest, & Endevor in OS/390 & NT environments.

Staff Programmer/Analyst July 1999 – February 2000

United Airlines, Chicago, Illinois

Worked on Payroll/General Ledger team - responsibilities included the following:

~Maintained General Ledger & payroll applications. Duties included production support & maintenance using structured life cycle.

~ Suggested automating procedures that required human intervention.

Utilized: COBOL II, DB2/UDB, VSAM, MVS JCL, Syncsort & Fileaid in OS/390 & Windows 95 environments.

Consultant January 1999 – July 1999

SAI Software, Pentagon City, VA

Worked at MCI – responsibilities included:

~Created jobs/programs to summarize billing for a telecommunications company.

~Conducted analysis, design, coding, testing & implementation of applications.

~Modified programs to reduce redundancy & runtime.

Utilized COBOL II, VSAM, JCL, Syncsort, & Fileaid in OS/390 & Windows 95 environment.

Staff Programmer/Analyst August 1997 – December 1998

Novus Services, Inc, Riverwoods, Illinois

Worked on Credit Card Security systems team - responsibilities included the following:

~Maintained & created batch & online jobs/programs to monitor credit card fraud.

~Production support, maintenance & new development using full life cycle – analysis, design, coding, testing & implementation.

~Worked to ensure that all files required for disaster recovery created for backup.

Utilized COBOL II, CICS, DB2, VSAM, MVS JCL, Syncsort & Fileaid in OS/390 & OS/2 environment.

Consultant March 1997 – August 1997

c.w. Costello, Chicago, Illinois

Worked at Caremark – responsibilities included:

~Developed & maintained batch & online jobs/programs to interact with a health care application’s voice response system.

~Design, coding, testing & implementation.

Used COBOL II, DB2, VSAM, MVS JCL, Syncsort, & Fileaid in OS/390 & OS/2 environments.

Worked at Ameritech – responsibilities included:

~Business analyst for telecommunications company,

~Determined requirements

~Evaluated software & recommended solution for service bureau creation.

Programmer/Analyst June 1996 – March 1997

State Farm, Bloomington, Illinois

Worked on Inquiry systems team - responsibilities included the following:

~Maintained and created batch & online jobs/programs to query insurance policy information.

~Responsibilities included analysis, design, coding, testing & implementation.

Utilized: Microfocus COBOL, VSAM, MVS JCL, Syncsort & Fileaid in OS/390 & OS/2 environment.

ACTIVITIES & AWARDS

Volunteer, Chicago Cares with Chicago Public Schools, 2007 – 2012

Volunteer, Junior Achievement, 2012

Member, Various Accenture Human Resource Groups, 2007- 2012

Mentor, Accenture’s Chicago International Charter Schools Mentor Program, 2008 – 2012

Awards, Accenture - Numerous Employee spot awards for work above and beyond, 2006 – 2012

IBM – Numerous spot awards (Eminence and Excellence Award (2016)) 2012 – 2016

RRB – Bonus reward for superior job performance – 2015, 2016, & 2017

Skills

MicroFocus Cobol

COBOL

COBOL II

CICS

JCL

SQL

IBM DB2

VSAM/QSAM

Basic

RPG-II/III

HTML/XHTML

XML/XSD

MS Office Suite

IBM Utilities

Platinum

Panvalet QMF/SPUFI/IDT

Intertest

Fileaid

Insync

Expeditor

Freeze Frame

Omegamon Pathwai

Exposure to Websphere MQ

Training in

Assembler

C/C++

PL/SQL

Oracle DBA 8

Currently Training in

HTML5

CSS3

JavaScript

JAVA

C#

Python

R

Data Science

IBM Mainframe

z/OS

MVS XA

AS/400

Windows 3.1 thru

10

MAC O/S

DOS

OS/2

TSO/ISPF

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